Here's the situation. Had FFXIV account ever since since the original 2010 release, bought A Realm Reborn Collector's Edition box a couple of weeks back. While it's totally gorgeous, I've found out it's impossible to activate digital bonuses on an existing account that way. To get in-game items in addition to physical goodies from the box, I'd have to buy a separate digital upgrade. Which is just insane.
I've had a chat with support and sent them an e-mail afterwards, but the answer was always the same - return your CE box to retailer, then buy digital upgrade. Well I don't want to do that, I like my CE just fine, I just want what all the new people are getting - the full set of bonuses without paying extra.
I've made this thread in hopes of attracting the attention to this ridiculous situation. Only veteran players are getting this kind of treatment, and it mustn't be allowed to go on. Also, maybe someone found some kind of solution - if so, by all means do share.
Legacy and CE box - incompatible?
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09-26-2013, 03:20 PMTrotskyLegacy and CE box - incompatible?
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09-26-2013, 03:25 PMMacka
You sure my friend had no problem adding the CE items to his Legacy account.
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09-26-2013, 03:29 PMGilraen
In order for it to have worked it would have needed be the PS3 CE Box. PC version won't work, you'd need to do the digital upgrade to get the digital items.
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09-26-2013, 03:45 PMVydos^ ThisQuote:
Originally Posted by Gilraen
You can't add a PC version CE to your existing 1.0 account. S-E warned people multiple times for it. You can only do the following things:
- Buy PS3 CE -> link PS3 with existing 1.0 account
- Upgrade to digital CE -
09-26-2013, 09:51 PMTrotskyHow exactly did they warn? I didn't see any warnings. Did they give any reasoning? No sane person could come up with this kind of system. Even for SE, this is just evil.Quote:
Originally Posted by Vydos
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09-26-2013, 10:38 PMConradusI added CE to my Legacy account with no difficulties at all.Quote:
Originally Posted by Macka
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09-26-2013, 10:39 PMConradusAh, that explains it. I bought the PS3 CE. Though I never heard any warnings about buying the PC edition.Quote:
Originally Posted by Vydos
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09-27-2013, 12:29 AMTrotskyHow did you do it?Quote:
Originally Posted by Conradus
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09-27-2013, 12:53 AMRuethryl
Harder to find the info. now that the PC Collectors can't really be bought anymore (there was an official post on this at one point) but -
http://forum.square-enix.com/ffxiv/t...l=1#post996799
"You will receive the pre-order items, but the registration code for the Windows collector's edition cannot be used with a pre-existing Windows service account. To receive the in game items for the collector's edition, please use the digital upgrade."
This all was heavily discussed in late May. -
09-27-2013, 01:42 AMTrotsky
Okay, that really sucks. Gonna have to sell my CE code off and buy digital upgrade, then. Still, why would they setup their system this way? It just doesn't make any freaking sense.
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09-27-2013, 01:46 AMBoomerOU
I remember multiple threads in beta, pictures, and flow charts describing what a person needed in order to get what they want depending on what they already had. Sorry that happened though.
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09-27-2013, 01:48 AMGilraen
Maybe because their system isn't setup to handle registering the same version twice. I mean, by virtue of having bought the game prior to 2.0 you already have the full PC version registered on your account making doing so again seem... weird, to put it mildly. UNLESS you wanted to make a new account which, while not what you intended, will be what the system believes true. The PS3 version, though, is you adding functionality to your account in the form of different version access. The system sees nothing wrong in that.
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09-27-2013, 01:59 AMTrotsky
Off the top of my head, one thing they could do is set up a service to convert CE reg. codes to digital upgrade codes. I mean, if it's really such a fundamental problem that can't be resolved automatically. Knowing SE, though, they probably just said "eh, f@$k it".