i bought the wrong item and immediately noticed and didnt equip

i bought the wrong item and would simply like the refund of the 1,300 tombstones i had. i equipted it once right infront of the vendor to notice it takes my head slot aswell. [Full cowl.]
so now im here trying to see if there is a possible refund that could happen.
never used it, sits in my armory chest

Why would you think you bought the wrong one just because it takes both head and chest slots? I believe both of the caster darklight chest pieces are like that, as is the WAR chest piece. The only reason that it would be wrong is if you bought the healing one instead of the casting one

I don't think SE return policies are the same as your local Old Navy store... No wonder SE can't get anything done, lol

Title says didn't equip, body text says equipped once. Dismissed as needing to pay more attention.

Still unless it was the Darklight Cowl of Healing that was bought instead of the Casting, there's no reason to return it as the appropriate item was bought. I think she wants to return it because she thinks that there in a non cowl darklight chest piece that could have been bought for BLM/THM which there is not.

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Originally Posted by Fwee

i bought the wrong item and would simply like the refund of the 1,300 tombstones i had. i equipted it once right infront of the vendor to notice it takes my head slot aswell. [Full cowl.]
so now im here trying to see if there is a possible refund that could happen.
never used it, sits in my armory chest

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this player must be really into the game. Much much emphasis on the cowl not having been worn and is still new.

Still, it would be great to be able to get full refund for an item that you buy but never equip (within a time limit) just in case you make such a mistake. We're not perfect.

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Originally Posted by Fwee

i bought the wrong item and would simply like the refund of the 1,300 tombstones i had. i equipted it once right infront of the vendor to notice it takes my head slot aswell. [Full cowl.]
so now im here trying to see if there is a possible refund that could happen.
never used it, sits in my armory chest

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Week long billing bugs, hordes of RMT and botters, and crippling lag must all wait. SE immediately refund the item this person mistakenly bought, it's hardly been worn!

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Originally Posted by zeke181

Week long billing bugs, hordes of RMT and botters, and crippling lag must all wait. SE immediately refund the item this person mistakenly bought, it's hardly been worn!

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Actually we don't know if this person actually bought the wrong item. It could be they think its the wrong item because it takes up two slots.

major facepalm

Cowls are all garbage. I'm waiting to get my AF2 and I hope I can discard this darklight cowl of trash. making cowls without an option to unhood is unacceptable.

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Originally Posted by Endy

Title says didn't equip, body text says equipped once. Dismissed as needing to pay more attention.

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worn once, on accident. it was stated above i believe - it was equipt at the vendor and it was taken off immediately when i saw it eat my hat off of my character

also there isa half robe and hat on mythology which says i shouldnt bother with the cowl

and they also have different departments dealing with different things..

You got to level 50 without realizing a cowl always takes two armor slots? Then realized you should have skipped that ugly garbage and want SE to refund your tombstones... Umm..

OK, you could submit a ticket asking them to roll back your character. It'll probably take a few weeks, but they can't just manipulate your inventory this way. But in the weeks it takes to get your character rolled back you could just grind and replace the tombstones you spent. That's assuming they'll even do it.

Just wear the cowl because it's not going to matter. Get char rolled back and lose all progress or move on.

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Originally Posted by PetiteMalFleur

You got to level 50 without realizing a cowl always takes two armor slots? Then realized you should have skipped that ugly garbage and want SE to refund your tombstones... Umm..

OK, you could submit a ticket asking them to roll back your character. It'll probably take a few weeks, but they can't just manipulate your inventory this way. But in the weeks it takes to get your character rolled back you could just grind and replace the tombstones you spent. That's assuming they'll even do it.

Just wear the cowl because it's not going to matter. Get char rolled back and lose all progress or move on.

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i swear you just tried to trick me into thinking that you thought that i didnt know the difference from a cowl and a half robe.
and they should already have implemented a 30 minute trade back window if not enchanted ot gemmed. also they need a sort of oqueue addon or ffxiv-app needs someone to make a irc and implement it into the app [dps meter]

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Originally Posted by Evangela

Cowls are all garbage. I'm waiting to get my AF2 and I hope I can discard this darklight cowl of trash. making cowls without an option to unhood is unacceptable.

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Have you seen the tank DL gear. Not only does in COMPLETELY cover your face, the leg gear uses your foot slot as well. I HATE it. People will not want to party with me, but I'm not sure I can wear that crap and enjoy this game.

I picked up the whole sentinel set, LOVE it. Too bad it has no stats.

I do not understand this game and the extremely limited choices of gear. "What, no DL gear, your ass is booted."

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Originally Posted by Araye

Have you seen the tank DL gear. Not only does in COMPLETELY cover your face, the leg gear uses your foot slot as well. I HATE it. People will not want to party with me, but I'm not sure I can wear that crap and enjoy this game.

I picked up the whole sentinel set, LOVE it. Too bad it has no stats.

I do not understand this game and the extremely limited choices of gear. "What, no DL gear, your ass is booted."

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I like the fact that the DL tank pieces render the head gear option moot....