What is going on? I am on Time Warner Cable in California, and I never had this problem till today after playing for like 2 weeks.
Tracert:
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
C:\Users\>tracert 184.107.107.176
Tracing route to 184.107.107.176 over a maximum of 30 hops
1 3 ms 2 ms 2 ms 192.168.1.1
2 * * * Request timed out.
3 16 ms 18 ms 18 ms tge0-7-0-22.lsaicaev02h.socal.rr.com [76.166.24.173]
4 15 ms 15 ms 15 ms agg11.lsaicaev02r.socal.rr.com [72.129.18.194]
5 18 ms 18 ms 16 ms agg26.tustcaft01r.socal.rr.com [72.129.17.2]
6 24 ms 14 ms 15 ms 107.14.17.134
7 15 ms 15 ms 70 ms 107.14.19.67
8 15 ms 18 ms 15 ms ix-5-2-2-0.tcore2.LVW-LosAngeles.as6453.net [64.86.252.161]
9 259 ms 246 ms 248 ms if-2-2.tcore1.LVW-LosAngeles.as6453.net [66.110.59.1]
10 114 ms 125 ms 117 ms if-3-2.tcore1.PDI-PaloAlto.as6453.net [66.198.127.25]
11 120 ms 137 ms 112 ms if-1-2.tcore1.NYY-NewYork.as6453.net [66.198.127.6]
12 146 ms 113 ms 115 ms if-11-2.tcore2.NYY-NewYork.as6453.net [216.6.99.1]
13 115 ms 132 ms 126 ms if-5-2.tcore2.MTT-Montreal.as6453.net [216.6.99.30]
14 124 ms 121 ms 124 ms if-0-2.tcore1.MTT-Montreal.as6453.net [216.6.115.89]
15 113 ms 114 ms 117 ms 64.86.31.42
16 200 ms 209 ms 209 ms te8-3.dr10.mtl.iweb.com [67.205.127.238]
17 197 ms 196 ms 197 ms 72.55.128.44
18 266 ms 258 ms 269 ms 184.107.107.176
Trace complete
Edit: Ignore the EU ping XD.
http://imageshack.us/a/img51/2268/w00h.jpg
-
09-18-2013, 01:11 PMDevilrayPing higher for US Data center than other centers (picture of test results)
-
09-18-2013, 01:26 PMMisaCeliousa
looks like there's a lot of traffic on your way to the datacenter
try doing a tracert to the servers?
edit: ok tried to ping it myself, the ip you have to the eu datacenter is not right, I get 37 ms and that's wrong when I know that the datacenter is in Canada and I'm in Denmark
I guess the ip you have is to the eu webserver
by doing a tracert it tries to get to eu.square-enix.com -
09-18-2013, 01:39 PMVerusius
Having the same problem here in Las Vegas, NV.
-
09-18-2013, 01:39 PMDevilray
K I posted my tracert results.
-
09-18-2013, 02:02 PMGonzothegreat198It's either your connection, or its something on the way. I just pinged that "US" ip and got an Avg ping of 86ms, so I doubt its anything on SE's end. I would call your ISP and ask them about it. Also it looks like your issues start aroung here: 9 259 ms 246 ms 248 ms if-2-2.tcore1.LVW-LosAngeles.as6453.net [66.110.59.1]Quote:
Originally Posted by Devilray
-
09-18-2013, 02:50 PMZholi
Same location and ISP and results look, more or less, exactly the same here.
-
09-18-2013, 02:52 PMxSinful_Snake
This is interesting. I wish we could ping test from the PS3.
-
09-18-2013, 02:59 PMDevilrayI'm chatting with Time Warner support and seeing if I get anything *crossing fingers*.Quote:
Originally Posted by Zholi
-
09-18-2013, 03:12 PMZholi
Post a follow-up if you can, though in my experience tech support is useless.
-
09-18-2013, 03:16 PMDevilray
Well, I talked with support and they said that lines 1-6 in the Tracert are Time Warner Cable. The rest represents the game server. They basically said it could be firewall on your router, but since I never had an issue till today, it is likely a game server issue and not firewall.
I asked specifically about throttling, and he said the game was not being throttled. -
09-18-2013, 03:21 PMYenn
Same issue from California, also using TWC, high response times from the same routers. Seems to be a problem with them.
-
09-18-2013, 03:25 PMZholi
I've been having some intermittent lag issues lately (rubberbanding, general lag, etc), and I can't recall things ever being like this before the most recent maintenance (9/16 12:00-2:00 AM PST). It could just be a coincidence though, since I see some activity on the other machines connected to the router.
As for the ping, since I began checking, it's always seemed to be, at best, roughly equal to the Japanese servers, but never obviously better as you'd expect.
I don't know much about servers and whatnot, but given that they just monkeyed with them last night, I wouldn't rule out that they did something to cause this (if indeed your issues just appeared today). -
09-18-2013, 03:28 PMDevilrayDefinitely just appeared today. I did Ultima and all those final story mission fights last night with no hassle.Quote:
Originally Posted by Zholi
-
09-18-2013, 05:09 PMtar-babyShame the forum wont accept log posts
I wrote a really good article on testing your internet connection that wont fit.
Anyway here is your problem:
9 259 ms 246 ms 248 ms if-2-2.tcore1.LVW-LosAngeles.as6453.net [66.110.59.1]
That router is choking.
To test your connection tracert to your destination and then ping a hop close to you.
eg ping -n 100 <close hop>
You should get low pings and no packet loss.
Pinging elswher will only tell you there is a problem. You probably already know that. -
09-18-2013, 05:19 PMZholi
Now I'm pinging 114ms to that US server, and tracert shows hop 9+ at approximately 110ms for all values.
-
09-18-2013, 11:13 PMDevilraySame exact results... You don't by chance live near 90005 zip code? But yeah, I would have to assume this is a local problem...Quote:
Originally Posted by Zholi
-
09-19-2013, 08:26 AMDevilrayIt was fine this morning, but now the ping has shot back up to 260ms during prime time /sigh. I can't play during prime time from the looks of it because of something in my area.Quote:
Originally Posted by Devilray
-
09-19-2013, 08:58 AMKraun
F that, when do we EURO's get actual EU-servers... even our ping is FAR better to the JP servers than to the NA/Canada one.. pathetic! Fancy seeing "connection excellent" and logging it to see 5 sec lag on skill execution.