Error 30002 Needs to be fixed....

How is anyone supposed to enjoy new content put out by development if we can't even connect to the server properly after getting in-game. I do not understand why the development team is not taking this error seriously enough to fix it. I for one cannot enjoy the new content because I directly R0 almost always after I connect in-game. I see this most frequently during Japan prime time.

I want to know what Error 30002 is since the development team has done nothing about it. (You) The Development team needs to go back and look what Error 30002 is because we do not know anything else besides getting a bunch of jumbled numbers that mean nothing. You wrote the code, and wrote what the error was down somewhere with the rest of all the ridiculous errors that people have. Some of them have been solved, but it seems you are holding out on what error 30002 is because either:

A - You know what the error is and it is game breaking.

or

B - You are legitimately kicking people from the server when it is overcrowded and it cannot handle anymore players.

Prove me wrong SE!

Eldan,

We’re sorry for the problems you are experiencing trying to play FINAL FANTASY XIV, and we’d like to try to help you resolve it. We have a number of troubleshooting articles available on the SQUARE ENIX Support Center for connectivity issues. We’d like you to start by running through the troubleshooting and resolution steps provided in the below Knowledge Base article.

The Knowledge Base article can be found at this link:
What do I do if I’m experiencing connectivity issues?

If you want to try and help people resolve the issue you could try fixing the issue that a large amount of people get instead of fobbing them off with some trouble shooting that doesn't work

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Originally Posted by Enagemy

Eldan,

We’re sorry for the problems you are experiencing trying to play FINAL FANTASY XIV, and we’d like to try to help you resolve it. We have a number of troubleshooting articles available on the SQUARE ENIX Support Center for connectivity issues. We’d like you to start by running through the troubleshooting and resolution steps provided in the below Knowledge Base article.

The Knowledge Base article can be found at this link:
What do I do if I’m experiencing connectivity issues?

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Dear Enagemy,

Everything asked to do in the support forums and knowledge base through troubleshooting does not work. I have already tried everything; otherwise I would not be making this thread. I would really appreciate a more well thought out response rather than a copy and pasted response that I have seen more than once.

When the development team (I.E. Naoki Yoshida, or someone with a capable brain; not the support reps that did not design the game) come up with a real answer, please post it here.

It would really be nice to hear from one of the developers. Unless they are all on vacation, I would hope someone could give the answer to my question. What is Error 30002 and what is being done to fix it?

Thanks.

I get the same error generally on two different occasions, both of which are definitely SE's fault.

The first instance is, as with others, when I try to view a linkshell with large amounts of members and as the list is attempting to load I'm booted from the game, the 30002 error occurs when I attempt to log on.

The second instance is more vague and just appears to be a connection loss however it results in the same error when attempting to log on of 30002.

Now I know in FFXI that when you were booted from the server for whatever the reason was an error would come up if you attempted to log on too quickly, however the error was a little more detailed and actually TOLD you that your character was still logged on.

I did manage to get lucky and disconnect near my husband who was watching my character and the lag between my connection dropping off and me re-loading the game, and when my character actually disappeared from his screen was quite large. That said, if it is an error to due with that then why not just put that on the error tag?

Also, upon one of these occasions, I tried logging in right after with a second character which I was able to do with no problem at all. That also says to me that the error possibly has to do with the "character hangup" as I like to call it.

This is definitely not a connection issue, I have troubleshooted everything and my local ISP knows me by first time based on the number of techs that have come out to visit my house when I told them there was something wrong and it turned out they had a part going bad and fixed it and thus so did my internet.

So please, Development Team, Techs, whoever it may be, don't brush us off. I know the vast majority of complaints you here are probably crap and based on simple user errors however this one I don't think is, and neither does the large portion of the community it's effecting.

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Originally Posted by Eldan

It would really be nice to hear from one of the developers. Unless they are all on vacation, I would hope someone could give the answer to my question. What is Error 30002 and what is being done to fix it?

Thanks.

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i havent gotten this error in a long time the game throws around a lot of packets you seem as though you know about pc workings so u should know to forward your router and set your firewall to allow the game also need have it allow your ati or nvidia software to allow as well also if pluged into your modem they get chocked out by the game easily as well as low end or old routers i use a smoothwall set up myself all you need old pc and some nic cards and your set to go, to set it all up takes some time and you need know a little about networking. but it will make your whole network faster. and never hurt to have another firewall i beat every one ON load in L4D2 it great set up

Quote:

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Originally Posted by Enagemy

Eldan,

We’re sorry for the problems you are experiencing trying to play FINAL FANTASY XIV, and we’d like to try to help you resolve it. We have a number of troubleshooting articles available on the SQUARE ENIX Support Center for connectivity issues. We’d like you to start by running through the troubleshooting and resolution steps provided in the below Knowledge Base article.

The Knowledge Base article can be found at this link:
What do I do if I’m experiencing connectivity issues?

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not be mean but this isnt very helpful with this error

also this statement on there

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Connect your PC directly to the modem
In order to isolate the possible causes of your issue, try connecting your cable modem directly to your PC, without use of a router or hub, and see if the issue persists.

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because this is why i was getting this error before because the cheap modems that most isp give us cant Handel the game they chock out

also need put forwarding info on there as well telling them that older routers have prob with the game

Ive done all of that already, I have been trying to get SE to tell me what the error actually is, and so far they have faltered in doing so. Still waiting for a response.

And yes, the info in that post in the knowledge base needs updating.

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Originally Posted by Eldan

Ive done all of that already, I have been trying to get SE to tell me what the error actually is, and so far they have faltered in doing so. Still waiting for a response.

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its a simple connection error between you and there server that all error means as why well a lot of thing can cause it

also if keep getting kick after 1st kick like crazy you need restart the temp file it drop after the error dosent always delete and rekicks you when havent disconnected because it thinks you have though they may have fix that i do not know

I know, I just want SE to admit there is a problem! :p I have grown tired of the copy and paste support rep posts.

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Originally Posted by Eldan

I know, I just want SE to admit there is a problem! :p I have grown tired of the copy and paste support rep posts.

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tell me your network set up ill brain storm with you are you using newer router how are you connecting to it

My biggest issue isn't getting the error message, if I have to wait 5 min or so that's fine, but me and my friends have had to wait up to an hour for that stupid message to finally stop showing up...and that's just crazy.

And of course I get another error 30002. The funniest part about this is that Skype was still running, as was my wiki page and my husband's laptop next to me running 14 and still connected. I wonder how long until this thread is noticed and the problem fixed?

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Originally Posted by Arithana

And of course I get another error 30002. The funniest part about this is that Skype was still running, as was my wiki page and my husband's laptop next to me running 14 and still connected. I wonder how long until this thread is noticed and the problem fixed?

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from what i found the repeat of error after 1st is do to server dropping a packets/ temp files that doesnt some times get deleted. it reread it thinking your dcing even though your not. That why people have restart there pc fix restart or delete the temp files as for what kick 1st time well there prob need solved. you seem to have a lot of things have running though network this maybe reason for packet lose how r you connecting are you hard lined in or is it wireless what type g, n?

I have a D-Link DGL-4500 router with my Toshiba Qosmio X505-8100x sitting literally within 5 feet of it running on wireless. Skype I have up continuously and have had since I started playing XI years ago. Typically there's 2 tabs open on my Firefox browser. I'm running on a 15MB connection that is generally only shared with one other laptop and two idling iPhones, occasionally there's a PS3 running Playstation Network (whenever that gets back up again) or the Xbox 360 running Xbox Live. However the router I own has a feature called "Gamefuel" which allows the bandwidth to be parceled out equally amongst the systems currently running.

I noticed today when I received my 30002 and was allowed back on "quicker" than usual I came up on my husband's screen much faster than it loaded on my own, the same has happened to him in reverse as well. I disconnected tonight doing literally nothing but sitting in camp waiting for Behest to begin. I assume as it happens in more than just idling conditions that SE didn't put in error 30002 in order to combat people that leave their characters in high traffic areas as that doesn't add up to the facts nor would it make sense.

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Originally Posted by Arithana

I have a D-Link DGL-4500 router with my Toshiba Qosmio X505-8100x sitting literally within 5 feet of it running on wireless. Skype I have up continuously and have had since I started playing XI years ago. Typically there's 2 tabs open on my Firefox browser. I'm running on a 15MB connection that is generally only shared with one other laptop and two idling iPhones, occasionally there's a PS3 running Playstation Network (whenever that gets back up again) or the Xbox 360 running Xbox Live. However the router I own has a feature called "Gamefuel" which allows the bandwidth to be parceled out equally amongst the systems currently running.

I noticed today when I received my 30002 and was allowed back on "quicker" than usual I came up on my husband's screen much faster than it loaded on my own, the same has happened to him in reverse as well. I disconnected tonight doing literally nothing but sitting in camp waiting for Behest to begin. I assume as it happens in more than just idling conditions that SE didn't put in error 30002 in order to combat people that leave their characters in high traffic areas as that doesn't add up to the facts nor would it make sense.

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eww ive owned one of them gamefuel based d link routers I dont care for them because it some time shoves some one priority over others it make choice what need more bandwidth it works great if your playing a game and another is checking the web, but when more then one gamer start playing on it gets a little screwy try disable gamefeul on router and see how that work as well as any unneeded thing on network as you play like skype and xbox live.

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Originally Posted by Captaindownsyndrome

but when more then one gamer start playing on it gets a little screwy try disable gamefeul on router and see how that work as well as any unneeded thing on network as you play like skype and xbox live.

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Actually that's the thing, this router has been preforming perfectly. I can leave XI up running for days, and be on Xbox Live using Hulu or the PS3 using Netflix and have another copy of XI or XIV running and nothing will DC...not once. But boot up XIV and it's almost guaranteed to disconnect at least once in the day for no reason I can see.

And also when these errors have been happening only the two laptops have been running with the cell phones on the network, so I discounted there being too much feeding through the network.