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my HUD display doesn't save when I log out and log back in. so everytime I log in I have to spend 5 minutes putting it back. it basically crunches everything together and makes it so I can't play effectively if I don't fix it.
examples: my exp bar overlaps my health bar
my limit gauge overlaps my party list
enemy list overlaps my map.
basically everything resets to default EVERYTIME I log in. it's really annoying.
We appreciate you taking the time to report this error to us. However, there are still some details that we need to collect from you before we are able to investigate this properly. If you could please provide the following information, we will make sure that your report is looked into so we can try to resolve it.
*Can you include a screenshot or some screenshots of your HUD?
Additionally, some of the more technical information on the bug template Here might help out is our investigation.
I play on ps3. I took a pic on my iphone and am trying to download it but it won't let me do it.
Time: whenever I log in
Frequency: ?
World name: Gilgamesh
Character name: Acemlc Mobkiller
NPC name: ?
Monster name: ?
Class/Level: acn 25
Party or solo: solo
In-game time: whenever I log in
Area and coordinates: n/a
Steps:
1.
2.
3.
I don't know how to insert a picture. I took several. can you explain to me how I put a picture in?
also now I have another problem. i'm a smn 25 sometimes carbuncle doesn't follow me but he still fights. but because he's so far away I can't target him to heal him or even to use "sustain". I took pictures of that as well but again I don't know how to put them on this forum.
if it helps I play on ps3 and I took pictures on my iphone.
has my help expired?
Greetings acemlc!
I'm sorry to hear you're having these troubles. We still need to collect the images from you before we are able to investigate this properly. If you could please follow the steps listed below, we will make sure that your report is looked into so we can try to resolve it.
Instead of hitting "Post Quick Reply", click on "Go Advanced". Once you do that, click on "Manage Attachments" which will open a new window. In that window, near the top right, click on "+ Add Files" then "Select Files". Find where the files are located at on your computer and hit "Upload Files" then wait for the upload to happen. Once it is done, click on "Insert Inline" in order to put them into the reply to this thread. Also, if you can tell us what model number of the PS3 you are using that will help us out, too.
As for your new found concern, as Aesthphron recommended, the bug template found Here has all the information we need for reporting. We welcome you to start a separate thread using that template for this new concern you have.
Regards,
Xetyline
i'm sorry I don't see "manage attachements"
again i'm not very good with computers and i'm really sorry. where is it? I click on "go advanced" but I don't see it.
well idk. i'm trying and it's not working. maybe I just have to wait for the ps4 version and it will actually work....
Greetings acemlc,
If I may ask, is the trouble you are having similar to the one in the thread below?
http://forum.square-enix.com/ffxiv/threads/70374
In this thread, there are photos of every step and it sounds similar to the issue you are having.
We have already accepted this issue and our development team is going to investigate it.
I hope this helps. I look forward to hearing back from you soon. Thank you!
Regards,
Xetyline
What is the TV resolution you're playing at - there is an issue with keeping HUD settings when playing on Standard Resolution (non-HD) screen - in 480 mode. You can also take screenshots directly ingame by holding L1 and pressing Start. Those will then placed in your PS3's XMB in the Picture photo folders from where you can either copy them to the USB flash drive and then you'd need to upload them first to some picture sharing web site to be able to upload it here using the web link to the particular picture (I know it's a bit hassle but once you'll figure it out it's actually not that difficult anymore). If you use twitter or any other social app / site they also allow you to upload picture and provide you with the links to them.
yes that's exactly the problem. and i'm pretty sure my tv is not HD. everytime I log in it does say my resolution is at 480. but I don't have a choice atm with my tv. I understand they sell cheap TV's but I have a 2.5 year old son and I can't afford that atm and it's hooked up to a smaller tv so I can actually play the game while my wife watches tv. so a new tv isn't a option.
Well, I am sorry to hear you are having trouble with your HUD. I am happy to inform you that this matter has already been brought to our attention, and is currently under investigation by development. I recommend checking Here or Here for any updates in the future! Thank you again for your report.
Regards,
Xetyline