3 days can not pick my main character to play stuck in another world

So for the past 5 days i can not pick my main character to play. I can create another character and play it on the same server but not access my main. When you log into out FC you see my main character and it says "In another World"

I have put in support tickets and in game tickets and this still is not resolved yet. All i need is my character to be taking out of the stuck instance and ported to any town please.

Ryotess Savas Migardsormr

Have made a ticket in game
Have like 4 tickets online that are all still "open case"
Have called
Facebooked
Twitter

***********UPDATE 6 DAYS************

Called phone support again, hour and a half wait to be told "hopefully server maintenance fixes this problem because i have no idea how to"


....
This is the worse customer support i have ever had to deal with any in game. I started out with Ultima Online, Everyquest,Everquest 2,DAOC,Warhammer,SW online, Defiance, Age of Conan,Rift,WOW etc etc etc. Never once in all my years of playing has support been this %^ity. The phone number they have is busy every time i have tried to call. Online chat is a joke, 2 hours wait time to get to 0 in line and i get the message "no one is available to chat with you' Why in Gods name did i just sit at my computer for 2 hours for this message.


**********More Good News*********
On top of not being bale to log in I am also the GM of a Free Company and all my abilities as a GM are of course tied up at the moment. It sorta sucks when i log in on another toon and get tell after tell of when can we do this how can i get access to this. And all i can do is tell them sorry its out of my hands.

My character is stuck in the Sunken Temple of Qarn

Still stuck please help since support is not helping me.

Still stuck

I know this is going to come as a shocker but still cant play my main character. All that is required to fix it is take me out of the dead instance i am in and put me in any town. I do understand i am probably asking to much but if someone could take the 45 seconds that this would take i would appreciate it.

And day # 4 of still not being able to play

Good luck, it's sad to see no one's helped you with this. =[

On the plus side i am also the GM of our FC we have and pretty much it will be disbanding in the next few days since i can't get on and do anything for the FC. Not really a plus now that i think about it :(. So I will be going into the 5th day here soon of not being bale to play my Character that i have already progressed to Paladin. The sad part is this should be a easy fix all they have to do is transport or rollback my character by like 2 hours so i am not in the Duty instance anymore.

Put in a GM call on your other character

So incase anyone form technical support was wondering if i still cant play my main, I cant so you may port me to any local town and i can resume playing the game i paid for. Thank you have a very nice day

Yea we all know what time it is. Its time to guess if my character was fixed.

DRUM ROLL


hahaha yea right nope

this happened to me since thursday and 5 minutes ago my account has been terminated according to there records i barely have forum access. Customer service has rejected the last 5 tickets with general scripted responses i have given up.

I think you should contact a GM in game with another character.

Was hoping i would wake up this mornign and everything would be fixed. Nope still stuck

Figures still cant log into my character. This is seriously the worse support for a game i have ever had to deal with. Today i did chat support and for 2 hours waited ti get help, as soon as it turned to 0 in line and i was next it said no chat support available.

Another day of dealing with the awesome support these people have. Character is still in limbo

Going on Day #6

Server maintenance today, that should fix your issue.

While this is interesting for the rest of us. Honestly, has anyone seen a single moderator, tech support person, ANY SE representative answer ONE thread on this forum? Just curious, cause I haven't seen one. Would love to be proven wrong.

No i have not and my character is still stuck. I spent a hour and a half on phone support today. Not being rude but the guy i talked to did not not shit, he seriously kept saying"hmm that's weird" Give me a minute while i research this then after 3 min he would come back and have me explain to him again "hmm so you cant even log in at all?" I would say nope then we would rinse repeat let me go research that. Bam he comes back again "hmm so you can log into the same world on a different character and get in but not on the paladin, let me go research that BRB." Really are you fing kidding me. SO what is his solution well here it is.


Wait till server maintenance is over then try to log in, if you can't log in call back. I was like FFS you want me to call you back? You do realize i have to sit on the phone for over a hour can we not just escalate my problem now. "hmm let em go research that... comes back nope you need to call back" Then i get he is there anything else i can help you with, my response was "yes i cant log into my paladin" I hate whens someone ask if they can help me with anything else and they have not even fixed the issue i have called in with.


WORSE customer support ever, I would rather call Verizon and deal with those idiots then to talk to support again.