Launcher crash when click Log In.

I was able to play the game before yesterday updates. So I assume the update corrupted some files, and I just need to reinstall the game. But if you anybody have a fix without having to reinstall the game, would be greatly appreciated.

same issue here today after patch

Just reinstalled it, and Im able click on Log In to redownload the game, hopefully it will work.

if it aint 1 thing it is anouther ....

Same problem here any fix besides reinstalling?

I was having the same problem. I'd click play and the launcher would load a little and then close out, nothing else happening. Then I ran the game as an administrator, which got the game player to open, but now I get a Final Fantasy XIV: A Realm Reborn has stopped working.

Deleted the folder inside my Games and had to click the EULA again but it's now working

Quote:

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Originally Posted by Ursok

Deleted the folder inside my Games and had to click the EULA again but it's now working

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Thank you!

Quote:

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Originally Posted by Ursok

Deleted the folder inside my Games and had to click the EULA again but it's now working

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Can you specify this more please?

I'm also getting this error. It occurs whenever I try to log in on a character (I get the 'now loading' screen, and then instead of logging in it gives me the "Final Fantasy XIV: A Realm Reborn has stopped working"). I also get this error whenever I try to make a new character, as soon as I start playing with the height slider bar, bam. Crash.

I've tried using the methods listed above to no avail, and I'm running the beta phase 4 client updated, if that helps. I had/have a legacy account.

My error details are as follows:
Problem Event Name: APPCRASH
Application Name: ffxiv.exe
Application Version: 1.0.0.0
Application Timestamp: 522639d7
Fault Module Name: ffxiv.exe
Fault Module Version: 1.0.0.0
Fault Module Timestamp: 522639d7
Exception Code: c0000005
Exception Offset: 00868684
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

I just got that one to Gleason aswell i get this error

Description
Faulting Application Path: D:\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\game\ffxiv.exe

Problem signature
Problem Event Name: APPCRASH
Application Name: ffxiv.exe
Application Version: 1.0.0.0
Application Timestamp: 522639d7
Fault Module Name: StackHash_dd9c
Fault Module Version: 6.1.7601.18205
Fault Module Timestamp: 51db9710
Exception Code: c0000374
Exception Offset: 000ce753
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional Information 1: dd9c
Additional Information 2: dd9cfae7f65d048139a10dd6c97064f1
Additional Information 3: 7b67
Additional Information 4: 7b67c34a4ec7a7716ada7d2d4337e1ce

Extra information about the problem
Bucket ID: 3810375361

Quote:

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Originally Posted by BigSpang

Can you specify this more please?

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This is what I did that fixed it (I have windows 7 so going to base my example on it):

***NOTE: IT MAY RESET YOUR IN GAME CONFIGURATIONS AS WELL AS HOTKEYS AND GEAR SETS!***

1. Click on start circle.
2. Click on Documents.
3. Click My Games folder.
4. Delete FINAL FANTASY XIV - A Realm Reborn (You may want to back up your screenshot folder if those are important for you).
5. Start launcher and accept the terms.
6. Log in without an error.

Hope this helps!