I'm a 1.0 legacy player who currently owns both the PC and PS3 version of FFXIV. The PC version is the collector's edition that all 1.0 CE owners got for free. Downloaded and payed for the regular PS3 version of the game, because I have always preferred gaming on console.
After I had downloaded the game for PS3, I started it, and tried logging in with my pre-existing account. This is the message that I got:
"No valid service account is available to play FINAL FANTASY XIV: A Realm Reborn
In order to play FINAL FANTASY XIV: A Realm Reborn you must first purchase the digital download from the Playstation Store or register a product code
*Please restart the client for FINAL FANTASY XIV: A Realm Reborn"
This message has appeared on my screen for about a week now. I am not the only person with this problem. Here is a thread on a playstation forum:
http://community.eu.playstation.com/.../td-p/19627422
So far I haven't heard anything from Square Enix or Sony, and I find it a bit worrying. Hopefully this issue will be resolved in the near future, but I hope that this thread will put some pressure on Square Enix and let them know that a lot of people are unable to enjoy FFXIV on their PS3 system.
Playstation 3 version not working for many people
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09-02-2013, 12:17 PMGanzGawainPlaystation 3 version not working for many people
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09-03-2013, 11:35 AMGanzGawain
Bump
Mods, please pass this information to the developers. Many people spent money on a faulty product... -
09-03-2013, 11:37 AMKikia_Laloo
It's not just PS3 members experiencing log in issues. PC players are experiencing it as well. It's supposedly going to be fixed tomorrow and they're giving everyone 7 day of play time for this debacle.
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09-03-2013, 11:40 AMGanzGawain
It's not a log in issue. I experience the log in issue every day on PC. It flat out doesn't work - the text appears, and that's it.
However I hope the fix tomorrow will fix this problem, although I highly doubt it. -
09-03-2013, 11:44 AMKikia_LalooI don't own a PS3 so I can't give you any suggestions for help all I can tell you is a lot of people are experiencing issues and it may or may not be tied into it. Hopefully if they can fix the log in issues tomorrow Customer Service will have more of a chance to help. I can only imagine they're completely bogged down from irate players. There are tons of dissatisfied customers right now. Is this a game disc that you're playing off of something you could return to the store for another copy?Quote:
Originally Posted by GanzGawain
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09-03-2013, 01:14 PMGanzGawainIt's the downloadable version from PSN. When you buy a hardcopy you get some sort of code I believe. Those who have this particular problem never received any code, and as far as I know, it's only the downloadable version that doesn't work.Quote:
Originally Posted by Kikia_Laloo
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09-03-2013, 02:41 PMfatroom
Got the same issue. Bought digital copy of the game and now it proposing me to buy it again.
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09-03-2013, 03:36 PMGanzGawainIt is worrying, because so far Square Enix has made no comment about this particular issueQuote:
Originally Posted by fatroom
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09-03-2013, 03:39 PMLexia
I have the digital version of XIV off of PSN and my copy works fine, only error I get is the 1017 one.
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09-03-2013, 04:33 PMGanzGawainDid you create a new account or did you use you pre-existing one?Quote:
Originally Posted by Lexia
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09-03-2013, 05:50 PMDarkwap
Yea I have that problem as well. Though I bought it digitally. My problem supposedly seems to be a faulty license so it isn't registering on SE side that i've have actually bought the game. Also theres a thread already about this on these forums. Probably got pushed a couple of pages back or something.
Anyways yea, SE and Sony have acknowledged the problem. http://forum.square-enix.com/ffxiv/t...n-27-8-or-28-8
Though when it'll get fixed is anyone guess really. None of their updates after that post has no mention of our problem. I'd like to think it'll be tomorrow when they have the maintenance. But with no conformation its possible it might still take a while. -
09-03-2013, 06:31 PMmoteets
Had similar issue and this is what fixed it::
Go to their main site:
http://www.square-enix.com/
Log in with your SE account
Click on profile, settings, link accounts and link your PSN account.
On PS3 go to account management, redeem codes
Put in the code on the back of the pamphlet not the one from the little paper
Download the client if you havent
When finished click on the client and follow the prompts, that should get you in.
Go to the Mogstation and get what service -
09-03-2013, 07:12 PMMature
It works PERFECTLY fine to me and I got it.
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09-03-2013, 07:35 PMEiji_sanThen you didn't have an existing service account with charcters on it from 1.0 or Beta 4... (which should had been linked to our purchase by Sony directly)Quote:
Originally Posted by Mature
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09-03-2013, 07:38 PMKuan-_-Ti_you have to buy it for pc and ps3 to unlock both they sead that in betaQuote:
Originally Posted by GanzGawain
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09-03-2013, 07:51 PMKatsuro_Genji
I too am having PS3 login problems. giving me world is full and 1017 error. Keep trying if you get this may take sometimes 5mins to get in or up to 45mins depending. I'm now getting unable to get Server list and puts me into the NA/EU servers which I don't use. Sometimes can not even load my character and crashes me. I also is getting annoyed but all I can do is wait until maintenance and see if its cleared up. I think when they sort out this issue it will also stop a lot of the rendering of mobs. SE didn't expect this much members so lets give them time.
Also to your PSN store download. I don't know much about that problem I downloaded FFXIV on phase 3 and 4 and then brought the game on day release. Never had any other issues apart from the date centres that's causing issues with everyone at the moment.
Best of luck with what your looking for and your out come. -
09-03-2013, 08:51 PMyum
this problem is affecting eu customers who purchased the digital download from psn na,ja psn digital ps hardcopy and pc players have a different problems . for us eu psn digital customers its been a week now and our purchases have not been acknowledged we need an update we have been patient . we need a resolution date and your plan of action . i dont think its much to ask after 7 days of being told we havent purchased the game despite sony having records of all the sales
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09-03-2013, 08:59 PMDieadre
A lot of people either accidentally created new accounts with the new PS3 copy or selected the wrong service account, if you call Tech support they should be able to fix it, and there are posts about this issue already (there was even one IN the launcher)