Eight Days Now

For Eight days now I have had just a few hours of play SE. I am sorry This is unacceptable. I have been home trying the whole time either the worlds are not available or they are full come back later. I have filed complaints with those who protect consumers against fraud and theft. If you think this has been anything but that you are wrong. You promised a working product when you placed this game out on the market for sale to the public and have failed to honor that you have taken our money and denied us service, this is Fraud.

can i have ur stuff

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Originally Posted by trixster67

For Eight days now I have had just a few hours of play SE. I am sorry This is unacceptable. I have been home trying the whole time either the worlds are not available or they are full come back later. I have filed complaints with those who protect consumers against fraud and theft. If you think this has been anything but that you are wrong. You promised a working product when you placed this game out on the market for sale to the public and have failed to honor that you have taken our money and denied us service, this is Fraud.

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they are set to expand the servers this week.. hopefully all will be fixed and you won't have this problem anymore.

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Originally Posted by astrahelix

they are set to expand the servers this week.. hopefully all will be fixed and you won't have this problem anymore.

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I really wish you are right, but my concern is it will do next to nothing for existing servers while the new servers might join the fiasco, I hope you are right and I am wrong, but as much as I have been a fan of FF since the very beginning, my patience is starting to wear off.

im right with you man...i feel that i was MORE then patient with problems during early access till the first few days, but this is absolutely ridiculous... Epic Epic fail right now for a game that's amazing when it f'ing works.....i feel bad i had been bugging some of my freinds to order it and give it a try cause it was awesome in phase 3, and finally i convince them and none of us can play together cause of this crap.....

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Originally Posted by Hellborn

I really wish you are right, but my concern is it will do next to nothing for existing servers while the new servers might join the fiasco, I hope you are right and I am wrong, but as much as I have been a fan of FF since the very beginning, my patience is starting to wear off.

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I'm happy this guy gets it, adding more servers isn't going to help the people that have characters that they've made, that they want to use. Unless they allowed some transfers to the new servers and they add enough to let everyone that's registered a copy in then it's not a fix, there's going to be more people buying the game so even then it might not be a fix.

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Originally Posted by Hellborn

I really wish you are right, but my concern is it will do next to nothing for existing servers while the new servers might join the fiasco, I hope you are right and I am wrong, but as much as I have been a fan of FF since the very beginning, my patience is starting to wear off.

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Im wondering this as well....u know alot of people will stay on their servers and now the question is how many more servers are they going to need to compensate for the amount of issues now PLUS all the people who will be getting the game when it is up for digital sale again......

for real this is like some type of cruel joke.....

w

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Originally Posted by Hellborn

I really wish you are right, but my concern is it will do next to nothing for existing servers while the new servers might join the fiasco, I hope you are right and I am wrong, but as much as I have been a fan of FF since the very beginning, my patience is starting to wear off.

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we can only hope.... it is a great game if you can actually play. i'm giving it 30 days. if things turn around i subscribe and continue to play. if they don't, i don't give them anymore money.

I am really hoping that whatever is done on Wednesday fixes these problems. If not, what happens then?

This is getting out of hand. I agree with everyone here. I played the beta and the early access with few issues, but this is insane. Yesterday, I got to play a good 8 hours. But it took me 3 hours of constant spamming of trying to get in to finally do it. Today, I have been trying for the past 12 hours off and on and still can't get in. What was the point of buying this game? Also, I think we are owed some of our free month that we got since most of us can't play.

I agree... I waited through July and August between phase 3 and phase 4. Was locked out of phase 4, mostly, due to servers being full. My CE pre-order code didn't work for Early Access, as I was sent an EU code rather than NA. (Thankfully, I had another code from when I cancelled my SE for the CE). Launch day came and I entered my CE code, which caused my SE account to give birth to a baby account (I didn't even know something like that was possible). Now, I'm stuck in customer service hell hoping that they respond to my ticket, that I created after waiting for a total of 6 hours on hold for a customer service rep. 10 hours after that, my ticket was closed without fixing my account. Now, I'm still trying to be patient through my only long weekend until November, because I really want to play the game as I find it very fun. I'm almost to my breaking point with Square Enix. It seems like those in charge don't care about the customers, just their image.

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Originally Posted by Matrinka

Now, I'm still trying to be patient through my only long weekend until November, because I really want to play the game as I find it very fun. I'm almost to my breaking point with Square Enix. It seems like those in charge don't care about the customers, just their image.

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Exactly, I have been trying to play all day since I had nothing important planned today. I guess not. Has anyone tried the JP servers at all? Not that I want to start over but, I'm curious if they are having the same problems.