Unable to connect to NA servers.

ISP:
Lamia

Type of Internet Connection:
Cable internet to PS3

Date & Time:
1 Sep 2013 @ 7am PST to current.

Frequency:
1.Always/Never able to connect.

Character Name:
Aeolus Hawk/any character.

Lodestone website shows that the NA/EU servers are online. There is no recent message about NA servers being down. Any past time that I was not able to connect there was a message on the website regarding the issue, but this time there is not. Is it only me who is unable to connect or is everyone having the same issue?

I'm getting the "Unable to update the Group NA/EU character list" message when trying log in. Stuck at the lobby, can't select characters.

Yeah I came to the main ffxiv website and all they say is about Japan servers and maintenance, nothing on NA

i FINALLY get on... doing some botany... Then BAM booted from the server, and when i try to log back in cannot find EU / NA World list.... What is the deal?! The servers still say up, did they crash or was i booted? Very irritating. This needs to be fixed sooner than later.

im getting this too and i was booted from the game before it started

http://na.finalfantasyxiv.com/lodest...cc1230524d7720

Only problem here SE is that i was BOOTED. So friggin annoying. So lemme guess, if it was just the log in issue, once this garbage is back up i'll have to completely go through the 1017 dance again, right? So annoying.

Time: 11:52 AM PDT
World: Leviathan
Character Affected: Moochi Mangoberry
Affected: access to world server, all playability
Frequency: FREQUENTLY for past several days
Issue:
First encountered 1017 error saying world server was full, tried several times to get into EXTREMELY limited queue, finally gave up and came to forums to see if there were any known issues, closed the forums, rebooted my system, tried to log into game again, and now all NA/EU servers are unable to update. Only seeing Japanese servers.

Note: I'm not sure where our pre-order funds went, but I'm not seeing much priority being placed on good customer service for NA/EU players. None of my tickets were addressed with any real response, all I got was a form letter for each one --about 10 days later-- informing me that they had been closed because they had gone unanswered for over 48 hours. I'm surprised the Phase 4 Beta/Early Access debacle was handled so poorly that they didn't forecast well enough to accommodate for more servers to address the obvious crush of new players that wanted to participate in this game.

I admit, when I can actually play, the game is as enjoyable as I hoped it would be, but these connectivity issues are damn near unforgivable.

Some of my friends have chosen NOT to stay with the game because of character creation limitations. They haven't been able to join us on the server we already made characters and leveled on. The ones that have been able to make characters have NOT been able to connect when they actually have free time. We're friends in real life, so this barrier to game access on the same server has only hurt your chances of retaining them as customers.

I'm also getting " Cannot update group NA/EU character list" everytime i go to log in i'm stuck at the lobby.

Same here. Got booted when i zoned, got 1017 a few times then launcher errored and wouldnt work at all. Now launcher started working but says cant load na/eu worlds/characters

i can see my character again.... And just as i thought back to the 1017 dance again!!!!!!! YAY!!!

I got kicked out with error 9000 and now the na servers not showing up. This has been going on for about 2hrs now.
Character name: Alabaster Drex
Server: Siren

I have not been able to log in since 6AM this morning; very frustrating as I was looking forward to some serious game time during the long weekend. I continuously receive the "unable to update EU/NA" error.

and now i cannot even get to my character screen. Way to go SE, you guys seriously have no idea what you're doing when it comes to service, and servers. Unbelievably bad.

http://na.finalfantasyxiv.com/lodest...89d583224df7b5

lol these guys don't even know what's going on in their own game. What a complete and utter joke. Here's a clue SE, it's not addressed. Unreal.

Unable to play since Sat morning due to this bug. Its getting harder by the day to explain to my partner why she should buy and subscribe to FF when she is happy in Guild Wars 2.

Still not able to update NA/EU server list 30 mins after alleged fix was posted.

unable to update the group na/eu character list

Add me to the list here.

I got kicked out with error 9000 and now the NA servers not showing up. When and IF they do show up the server is full. It is completely unfair to be playing a game thinking you FINALLY can play because your server has been to full for you to get on, to be kicked off in a middle of a quest. You cannot transfer a character to a less populated server yet and when you will be able to transfer your character, that you have been working on since 1.0, you will have to PAY! Fist I can ONLY change my Characters Name on beta and not the appearance and they closed that ticket stating sorry cant help you in not so many words, but we will keep you in mind, so I deal and now I cant even play and when I finally can I get kicked out and cannot get back on cuz the server is full. :( I am thinking just to stop playing all together.

Quote:

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Originally Posted by Izaboo

I got kicked out with error 9000 and now the NA servers not showing up. When and IF they do show up the server is full. It is completely unfair to be playing a game thinking you FINALLY can play because your server has been to full for you to get on, to be kicked off in a middle of a quest. You cannot transfer a character to a less populated server yet and when you will be able to transfer your character, that you have been working on since 1.0, you will have to PAY! Fist I can ONLY change my Characters Name on beta and not the appearance and they closed that ticket stating sorry cant help you in not so many words, but we will keep you in mind, so I deal and now I cant even play and when I finally can I get kicked out and cannot get back on cuz the server is full. :( I am thinking just to stop playing all together.

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Yup such garbage. I got in earlier played for about an hour then got 9000 then got no NA servers even showing up, yet they are all online. I've never seen such incompetence completely through every.single.phase of a games server system. How can a company design a game this good and completely and utterly fail on the delivery of said game. Mind boggling. Not only that but with the company's success / death on the line you would of figured they would of followed every possible fail safe to make sure something like this didn't happen. *sigh*

They should stop letting people make characters on servers that are full. I mean it only makes sense unless SE upgrades their servers by making them bigger. I feel like they never plan for an overflow of players. Oh by the way SE its 5hrs now thanks for addressing the problem because I still can't log in.

So like many people about 6 hours ago I got the 9000 error message, got booted and have gotten 1017 and every other error message you can think of for the past 6 hours. Honestly what makes you guys think it's okay to charge people money for a game you have no idea how to run? I mean I'm a very patient person, but come on SE... You guys need to hurry up with a solution instead of keep talking about one and apologizing. You guys have more to lose then us the players do, there are plenty of MMO's.And sooner or later a more competent company is going to come out with one just as pretty as this one...

Quote:

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Originally Posted by Paxsean001

So like many people about 6 hours ago I got the 9000 error message, got booted and have gotten 1017 and every other error message you can think of for the past 6 hours. Honestly what makes you guys think it's okay to charge people money for a game you have no idea how to run? I mean I'm a very patient person, but come on SE... You guys need to hurry up with a solution instead of keep talking about one and apologizing. You guys have more to lose then us the players do, there are plenty of MMO's.And sooner or later a more competent company is going to come out with one just as pretty as this one...

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I agree with this.. It was nice to hear once or twice about your plans then apologize.. But they are just abusing the words sorry, apologize, etc.

Well, gee... there's a surprise. 9/1/2013 5:55 PM PDT, getting the Unable to locate NA/EU World error again.

Same error here. Unable to update the group NA/EU server list. I'm probably going to wait another week until I take this seriously.

EDIT: Exiting and relaunching the client a few times seems to fix the problem.

This is terrible. I forgave you guys for 1.0 (though 1.23 is, so far, superior to this 1017 crap im putting up with) I trusted your team to reproduce this game and make it better... and there you go and pull a classic by disappointing EVERYONE again. You want me to "trust" you? My patience is wearing thin.

I can't get the NA/EU list either. It started about 10 minutes ago. 7:50pm PDT

I can't log into the game I have been trying for over an hour and keep getting 1017

And again kicked off with the 9000 error go to try and launch again says character still in game. Shut everything down for 15 minutes or so and now the launcher is saying error before it even gets to log in screen. This is getting ridiculous to put up with this for the few hours i would get to play after work.