So because of the last few days of login, getting kicked out and no character creation. Are we gonna get credit for time not able to play?
credit while server issus?
Printable View
-
09-01-2013, 06:16 AMiamoniwabancredit while server issus?
-
09-02-2013, 04:39 AMiamoniwaban
Demand refund. Thus is f#&#&2ing ridicules
-
09-02-2013, 04:41 AMPyromanci
Yes, everyone has been give a 7 day game play credit.
-
09-02-2013, 04:53 AMKitchenThis is gonna go on for a lot longer than 7 daysQuote:
Originally Posted by Pyromanci
-
09-02-2013, 04:56 AMIcecreammafiaHonestly, since the release of the original FFXIV, it has been a constant cake walk of fuck-ups. It's only going to keep going that route. Great game though. Shame only the loyal will be here in a week or two.Quote:
Originally Posted by Kitchen
-
09-02-2013, 04:57 AMPraeclarus
Question if you get 7 days and your not able to play but still counts down how does that help?
Just curious... -
09-02-2013, 04:58 AMPyromanciGame launch was 27th..... Soooo not counting early access the 7 days, since technically the was was not officially launched, is CURRENTLY a acceptable credit.Quote:
Originally Posted by Kitchen
Open Beta was OPEN BETA. doesn't count in my eyes. -
09-02-2013, 04:58 AMWren_Fuorengood, it means we can bloody log into what we want to play. Not having the bandwagon MMO players clogging up the tubes. This isn't a truck.Quote:
Originally Posted by Icecreammafia
-
09-02-2013, 04:59 AMMugen_Vtec
7 days means nothing to me. What happened to "going above and beyond" in customer satisfaction? And like what someone else here said, what about the EA players *cough*beta test 5 players *cough* I'm gonna repeat myself what I said in another thread. For example, I sell stuff on ebay. When I ship out the wrong item to a customer, I tell them that they can keep the wrong item as a token of good will, while I ship out the correct item to the asap. I don't tell them to ship the wrong item back to me. What SE's doing is exactly that with the 7 days, telling the customer to ship the item back to them, disregarding the inconvenience it may have caused.
-
09-02-2013, 05:02 AMVedrix_SorioDidn't get jack.Quote:
Originally Posted by Pyromanci
-
09-02-2013, 05:04 AMMalekoST
I have more issue with the lack of feasible customer support than the game working for the moment. I get the whole bit with MMO's and launching, so it's not really aggravating me too much. I just wish I could actually get them to fix the issues I've had with my character since Phase 4.
-
09-02-2013, 05:05 AMBaconMage
I really want to give this game a chance I really do, but if it takes so long as Thursday to bring it back up to acceptable playability then I'm going to have to quit and demand a refund for my CE. It's not that I've given up on the game (though it does have some downfalls for sure) I've given up on SE as a company to provide customer service, communication, ect. I know it does not take this long to get more servers, so what ever the issue truly is SE is keeping very tight lipped about it and refusing to take the blame for it directly. I really hope the servers come back up to playable soon I really do, but if it takes to Thursday then I've lost hope in SE's ability to provide a service, because really what's to say it won't happen again. It'll be back to GW2 until Elder Scrolls online or EverQuest Next comes out.
-
09-02-2013, 05:09 AMPyromanciWell here is the thread stating we are getting the credit.Quote:
Originally Posted by Vedrix_Sorio
http://forum.square-enix.com/ffxiv/t...date?p=1132817 -
09-02-2013, 05:11 AMBaconMageOK lets read that again shall we, " the development and operations teams are currently considering providing all player accounts with an additional seven days to their free trials".Quote:
Originally Posted by Pyromanci
Emphasis on the considering part, not we will. -
09-02-2013, 05:11 AMArminusUnacceptable. Refund of time lost due to their issues is a NECESSITY not a form of compensation. They basically stole those days from their customers, they're obligated to return them. That is in no way shape or form compensation for anything, they should give back the days lost and THEN compensate people for their frustration. I consider the two to be completely separate entities.Quote:
Originally Posted by Pyromanci