Unable to update the group NA/EU Character List but no maintenance is on

I get the "Unable to update the group NA/EU Character List" but at the moment there is no maintenance going on.
The servers are up as is shown by site such as ARRstatus.com yet my client acts as if all the servers are down or undergoing maintenance.
Is it normal???

Having the same issue. Or, sometimes the servers ARE there, and when I try to login, it loads for a minute, then gives error message stating: "Unable to connect to server" or something like that (it's just plain not detecting the servers at all right now, so I can't see the exact message).

This all started as I was viewing the cutscene at the end of an instnace, and while the music and animation were still working, the characters just stood there and the camera stayed put, and it just stayed that way for ages until I used task manager to quit out.

Yeah I experience those problems once in a while too. But it least when it happens I get a message, I get kicked out of the server and then I can try to log back in.
But this problem prevents me from doing any kind of try. I'm permanently out as if the servers were altogether down fro maintenance...


This goes beyond 'log in difficulties' as they put it. This is a proper "ACCESS FORBIDDEN"

Just got word from a friend on Behemoth; seems fine on the server, and it's likely the log-ins are prohibited for NA/EU at the moment I am told.

If so, they seem to not last terribly long but doesn't justify, I think, this condescension and lack of updates past the understood narrow sight for EA and launch going forward.

All that is known by know I believe, and I enjoy the game too much to walk away but, lack of communication if anything else seems inexcusable. Just biding my time before I can immerse again...

i'm having this problem too now, i've been trying to get in for about the last 30-45 minutes then suddenly it says "Unable to Update NA/EU Character list". This seriously sucks.

New error: The lobby server connection has encountered an error.

And then the whole thing crashes.

same problem here!!!


first im not able to creat a char on a server on which a friends play and now i cant even log in to a other allready made char *upset* *cry*

Me and a friend crashed on the Titan fight, 90000, and now we cant get the NA/EU list to show.

Just got Error 90000 while teleporting and now I can't load the list :P. I thought they resolved this problem.

same here, got error 90000 while tanking a dungeon and now can't log back in. Sorry random party members :/

I don't show any of the NA/EU servers available, and can't update worlds.

could have at least let me finish my dungeon =/ was 3/4 done already

Malboro just booted, first getting the "Unable to Contact NA/EU" message, now Start is grayed out, and after a minute I get 2002'd saying the lobby server has encountered an error...

And I was just about to go test out the new macros I had made too.

I can't even get ANY characters (on JP OR NA) to show up in a list. I just get the blank blue background screen then a 1017. WTF seriously this shit is going from bad to worse with every hour beginning with beta, on to the bs code issues and now the actual game. LOL You gotta laugh at this crap.

let beta "phase 6" begin =/
I just want to play..but oh wait..I can't cause is either full or I finally logged in to dungeon and error!

Been trying to log in for over 6 hours and keep getting server full msg try again later. Now I get this error of unable to update na/eu server list. This would not be a problem if they just implemented an afk kick system of some kind, even if only after 1hr of not moving. Furthermore, even being able to get into the queue and be able to get into position 2,343,555 then I would not mind having to wait till people logged out to allow me to get in. To not be able to even get into a queue at all is a piss poor system and is not what you expect in 2013. All we want is to know we are in a position to get into the sever, instead of having to go back to start > select char> login> repeat.

Currently people stay logged in while they sleep, go to work, go out etc. and because of this there are people that are unable to play the game at all. If there was a proper queue system or/ and an afk kick system in place then at least everyone would be able to play or at least have a chance to play. The only time most people can even get in now is if the server restarts so everyone has to log in again.

Any news about this guys? or are you just going to leave us hanging?

Can I get a refund on my CE digital upgrade? :p

Seriously though, just some news would be good.

Any news about this guys? or are you just going to leave us hanging?

Can I get a refund on my CE digital upgrade? :p

Seriously though, just some news would be good.

I have been trying to get in for the last 12 hours and have yet to get or see the US servers.

I can't get the NA/EU servers to show up either. Tried restarting the client several times and same results.

Same cannot get NA/EU servers after getting dropped from instance.

Client cannot update the NA/EU Server list.

Quote:

---

Originally Posted by Treah

New error: The lobby server connection has encountered an error.

---

I got this after getting disconnected trying to enter a storyline mission. First my start-button would never highlight. tried logging out and back in a few times. Didnt help. Ended up having to let it sit there for 5 minuts befor i got the same error you did.

Now the start button works again, but im getting that crappy "unable to load EU/NA Group lists" crap.

The server going all the way down is something that they SHOULD ANNOUNCE. Isn't it what the twitter account's there for?
It's not some random error people view from time to time. This is a big shutdown of half the servers and equals a maintenance...

Same issue. It seems all of this only happens when I actually have free time to play. /sigh

Guess I'll go play Aion instead.

now I'm getting a black screen after I press start with no errors ..
and is still ongoing after 5 minutes

same here, got error 90000 first after i got 2002 then group NA/EU

Same here, it is the lack of quick information that sucks. Hopefully they will start tossing a post on the forums at least.

Are the servers down right now or not? I was playing and then 90k error. Then 2002 error. Now NA world list will not update...

got error 90k now I am experiencing all the above issues :P

Via the launcher....
We are currently experiencing technical difficulties wherein players are being disconnected from instances on the North American and European data center Worlds. As a result, customers who were disconnected from said content are unable to log in.

The issue is being addressed, and new updates will follow as additional information becomes available.

We apologize for any inconvenience this may cause.

[Date & Time]
From Aug. 31, 2013 12:53 p.m. (PDT)

[Details]
- Disconnected from certain instances.
- Unable to log in after being disconnected from certain instances.

[Affected Worlds]
North American and European Data Denter Worlds
- Adamantoise
- Balmung
- Behemoth
- Cactuar
- Cerberus
- Coeurl
- Diabolos
- Excalibur
- Exodus
- Faerie
- Gilgamesh
- Goblin
- Hyperion
- Lamia
- Leviathan
- Malboro
- Midgardsormr
- Moogle
- Odin
- Phoenix
- Ragnarok
- Sargatanas
- Shiva
- Siren
- Ultros

http://na.finalfantasyxiv.com/lodest...bc4f3ed64e7da8

Quote:

---

We are currently experiencing technical difficulties wherein players are being disconnected from instances on the North American and European data center Worlds. As a result, customers who were disconnected from said content are unable to log in.

The issue is being addressed, and new updates will follow as additional information becomes available.

We apologize for any inconvenience this may cause.

[Date & Time]
From Aug. 31, 2013 12:53 p.m. (PDT)

[Details]
- Disconnected from certain instances.
- Unable to log in after being disconnected from certain instances.

[Affected Worlds]
North American and European Data Denter Worlds
- Adamantoise
- Balmung
- Behemoth
- Cactuar
- Cerberus
- Coeurl
- Diabolos
- Excalibur
- Exodus
- Faerie
- Gilgamesh
- Goblin
- Hyperion
- Lamia
- Leviathan
- Malboro
- Midgardsormr
- Moogle
- Odin
- Phoenix
- Ragnarok
- Sargatanas
- Shiva
- Siren
- Ultros

---

That's the same thing that happened to me Smokey, I was zoning from Old Gridania to New Gridania and got the 90000 Error. According to the email I got from SE Support team, The Errors 90000, 2002, 3102 and 1017 all have to do with the servers being full. If you'd like to believe that. lol.

Thing is this is the first time today I tried to log in, and its happening to me too.

Well at least when it is fixed all of us that want to play can actually log in and the 30-50% of players that were logged in that were really asleep/working/out with friends etc will be kicked!

Quote:

---

Originally Posted by KaladinSurge

Well at least when it is fixed all of us that want to play can actually log in and the 30-50% of players that were logged in that were really asleep/working/out with friends etc will be kicked!

---

im not sure about that...it doesnt seem like they took the servers down and most people getting disconnected were actually zoning...so the people just standing around afk are probably the ones who will get to stay in! Worst...irony...ever.

Funny that the JP servers are always up while we're getting this message half a dozen times a day :(

Yeah, same issue happened to me. Logged out after playing a little bit to go do errands, came back an hour or so later and started getting the issue of not being able to load the NA/EU list xD Sadness; watching LoL PAX streams while I wait

I can't see any NA/EU Servers
I was on not so long ago but got kicked

They said on twitter they've acknowledged an error where a player on NA/EU server gets on CERTAIN instances, gets kicked out and then is unable to log back in...
Not true. I haven't logged in since yesterday at all, so the instances are not the problem. It's wider than that...