Real problem, account unregistered?

So I tried to log in today, like i've been able to for the past few days and i encounter this
http://i.imgur.com/6QbaENX.png?1
I went ahead and hit next, said I already own an account and tried to log in as per usual, but this time my code doesn't work.
http://i.imgur.com/Mey22Ni.png
So I try to re register my code through the mog station and
http://i.imgur.com/oefK21p.png
It says i'm already registered, So i thought I needed a new code from an email but I have no new emails, any help out there?

Is the code you're trying to use the one you got for Early Access? You need to type in the code that came with the game itself. Early access was only valid for 24th->29th, you need to put in the actual game code to continue playing.

I just woke up to the same problem, I also tried to log into the main site and it says I have no characters created when I do and it shows my character in my forum profile when I created it. Any help would be nice.

I've started playing the game on saturday (the 24th) and the only problems i've had was logging in...till today, today i boot up the launcher and i get that welcome Screen aswell and now im like wtf? i have the same problem in the mogstation as well it says inactive im confused >.>

I feel this person's pain. I have been dealing with this for nearly a week now. Squeenix sent me multiple codes, the 20 digit alpha numerics are ALL invalid. The only one that gives a different message is the preorder code that i already entered but i figured wth might as well try that one too huh. Can't get in touch with SE and when I do get to the coveted number 1 spot on chat what happens? "Your chat session has been cancelled please try again later."

Jeez guys please read the top of the tech section before posting these things...

http://forum.square-enix.com/ffxiv/t...t-the-new-code

Only code I was sent by them was the early access code when I pre-ordered it from them. I kept all the emails and I am only finding a product code which is to short.

Someone told me I would get an email from some shady looking place but that never happened so I went to check my order status
http://i.imgur.com/pwp8ar3.png
I don't have much hair left to pull out

edit:yeah Fuzzy I tried that already

Quote:

---

Originally Posted by wudup

Someone told me I would get an email from some shady looking place but that never happened so I went to check my order status
http://i.imgur.com/pwp8ar3.png
I don't have much hair left to pull out

---

Check your bank account and make sure they didn't cancel your order.

OMG i thank you! i found the proper code in my spam folder in my mailbox..why was it there i'll never know since its the same email as the other one i got it shouldn't be marked as spam >_<

Yeah I already went through this. My codes are invalid.....My order went through, i entered the digital rights code. mog station is telling me it is invalid. If there's a solution for that please point me in the right direction.

My credit card says it's "pending" but I was able to play for the past few days no problem so I know it went through, I know that can't be the problem, and for some reason I can't contact customer support

Did you buy it through the digital download store?
Go to store.na.square-enix.com/orders
and find your order. (the order number will be in the email they sent you).
The email doesn't contain the serial code for the game. You need to go to the order page and get it there.
Once you enter it you will be able to play.

edit: I had the same issue and that fixed it for me.

I went through Game Stop and I'm assuming have to wait 6 more days till I get my games....wth? Anyone get any fixes for that? SE isn't replying to my email and I cant find a phone number.

I had this exact problem when I woke up this morning. I checked my JUNK mail in my e-mail & found a new code that worked for me.

Quote:

---

Originally Posted by Lemonmentos

Did you buy it through the digital download store?
Go to store.na.square-enix.com/orders
and find your order. (the order number will be in the email they sent you).
The email doesn't contain the serial code for the game. You need to go to the order page and get it there.
Once you enter it you will be able to play.


edit: I had the same issue and that fixed it for me.

---

I never got an email with my order number, any idea how to get it without the email?

I'm having exactly the same problem, I woke up in the morning try to log in and the the windows client show me this alert: your account has been compromised.

I reset my password log in again in the client, only to find out that my code doesn't work anymore I only have one 20 digits code for my windows.

Is there another code in the mails they sent us?

:(

Quote:

---

Originally Posted by Lemonmentos

Did you buy it through the digital download store?
Go to store.na.square-enix.com/orders
and find your order. (the order number will be in the email they sent you).
The email doesn't contain the serial code for the game. You need to go to the order page and get it there.
Once you enter it you will be able to play.

edit: I had the same issue and that fixed it for me.

---

My problem is that EVERY code on this order page is invalid.

Finally got through to support, the Code was "compromised" ?? Anyway got a new code, good to go ty all for any and all help Good Luck to everyone else!

THANK YOU! I was dreading waiting in queue for chat support. It would have helped to tell me why my account was inactive. Instead it just booted me from the game and told me I had to register the proper platform.

Is there nothing I can do? I didn't get an email and I didn't get an order number, all I have is my pre registration code

How the hell are you all even finding support in chat? I cant even find any of that under support...

If it makes you happier, my physical preorder hasn't arrived yet. It was shipped out 10 days ago and its stuck at a USPS sorting facility. So far digitalriver hasn't emailed me back yet. T.T