Ragistration Code!

Asked at the launcher to put in my 20 digit registration code that I put in for early access, of course it says its already in use and now I cant play. Im off to work now but if im not able to play by the time I come home I doing a charge back, this is the very last straw for me. BTW am i alone in this problem?

You have not registered your retail 20 digit code yet (This is not the same code you used for early access, it is a new code you would of received at launch).

im having the same problem and ive never received a new code. is it supposed to come in email because I never received that either.

I never got a registration code then, so what do I do now, been playing the game some EA.

Same issue here. I bought the game from SE's website, checked through all the emails and there is no other registration code. Are they sending another one? Why is it so hard to play this game?

I am having the same problem, I only got the 20 digit early access code and nothing else. I just hit 50 and about 30 minutes later got booted out of the game and can't log in anymore. I'm pretty pissed but it does make me feel better that I am not the only one having this problem.

I have the same problem I never received another registration code, this such an embarrassment. I even went to the square-enix store and found my game under my account to check my codes for FFXIV ARR and it only displays the early access code. What a joke, about to charge back.

If you live in NA and bought it through square-enix store, then check your spam folder for an email from webhelp.v4 that was sent on the 27th. This is digitalriver's email and they handled all the NA digital sales.

You can also use their website, www.findmyorder.com

@ Morkel check all my folders, nothing

I also Was just kicked from my game with this error. Now when I log in it wants a different registration code that I don't have. I have checked my email and I have not received any new registration code. PLS FIX THIS SE.

UPDATE: I feel like a noob! It was in my spam folder LMAO>!

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Originally Posted by Morkel

If you live in NA and bought it through square-enix store, then check your spam folder for an email from webhelp.v4 that was sent on the 27th. This is digitalriver's email and they handled all the NA digital sales.

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I have that email, the only thing it contained was a 16 digit Serial Number/Product Code which I used to redeem the 20 digit early access code and an order number.......

Quote:

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Originally Posted by Dankuu

I also Was just kicked from my game with this error. Now when I log in it wants a different registration code that I don't have. I have checked my email and I have not received any new registration code. PLS FIX THIS SE.

UPDATE: I feel like a noob! It was in my spam folder LMAO>!

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I wish it was the same for me, however its not in any of my folders, it was from SE correct?

I've been waiting on an email since launch for this same problem. I got my CE copy from the PSN store and the only codes I ever got were from the refund (due to the problems with the PSN copy) and a preorder code from Gamestop. No 20 digit registration code anywhere.

Somehow though, as confusing as the Moogle Station was, I have my CE registered under a different service account where I don't even have a character created. Again though, since I received no registration code, I don't know how it got registered, much less to a second account.

Problem solved. On the 27th I received an email from webhelp.v4 IN MY SPAM and it had the new registration code. Check your spam ><

I also been playing game since early release and have chars on various realms. I had this issue early on and found code eventually and was playing last night but when tried to log in this morning I am askrd to log in again and it tells me code already activated? So now I cannot access game and both codes been entered?

I actually found the email with the registration code in my spam but there was also one in my inbox with the early access information on it. Why couldn't they have just given you everything in 1 email instead of making things confusing with 2 different 20 digit codes.

any solution for people that didn't find it in there spam mail?

even in my spam its not there what should i do i looked up my delivery and the game is still in the same place it has been since the 27

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Originally Posted by EverKing87

any solution for people that didn't find it in there spam mail?

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Hard to give a solution, because we don't have the information on where you bought it from.

Most of these "spam folders" people bought it from Square-enix North America digital store that uses digitalriver's service. However if you bought it online from amazon or gamestop or in a different country then North America, then the solution will be different.

i got it from SE online but i checked my mails n notin

Okay, I've been at this thing ALL DAY and I'm finally po'd enough to try the forums. I got the game pre-ordered and put in my registration code. Never got the email for the other code till today. I tried to put in the code sent to me and it says it's been already registered. Now I just got kicked off the game because for some unknown reason I can't register my account whatsoever! I even sent in a ticket earlier today or should I say yesterday now since it's 5 am. I try to subscribe to it in my SE account but there's no place to pick Standard or Entry and I also didn't get my 30 day free trial so what the hell? I get early access and 5 days later I get kicked off? NOT COOL people. Please fix this before you get more frustrated people like me on here!!

My registration code won't work because it's the wrong damn region. I've contact support several times about this and I've heard no response. So now, I'm sitting here with a game that I've paid for but can't play because of this ridiculous region lock.