I didint receive my Collector`s Edition Key (physical PC Version)

Hello,

I tried to contact the support with a ticket, it`s been 3 days and no response...

I bought them at the SE store.

in may I bought 2 editions of ARR, A Physical CE for me and a digital stardard one for my friend...

I just got 1 email with the digital standard key, but I didn`t get an email with my CE key yet, and I won`t be able to play tomorrow anymore because the early access key expires today =/

It will take at least a month till my CE box arrives, and I don`t wanna wait that longer >.<

Please help me, I have a free weekend just to play ARR >.<

Did you but it from SE? Also they closed all support tickets 2 days or older due to having an overwhelming amount of them so try sending another one.

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Originally Posted by PsychicKoala

Did you but it from SE? Also they closed all support tickets 2 days or older due to having an overwhelming amount of them so try sending another one.

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Yes, from SE store

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Originally Posted by Kaworu

Yes, from SE store

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Then you should contact support again, like I said they closed everything older than 2 days. Also carefully look through your email, a lot of people I tell to look again find it. One more thing you can try is looking up your order here if it was purchased form SE NA.
https://www.findmyorder.com/sstore?A...r&Locale=en_US

Quote:

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Originally Posted by PsychicKoala

Then you should contact support again, like I said they closed everything older than 2 days. Also carefully look through your email, a lot of people I tell to look again find it. One more thing you can try is looking up your order here if it was purchased form SE NA.
https://www.findmyorder.com/sstore?A...r&Locale=en_US

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I checked my email, nothing even in the spam box =/

I sent a ticket again =/

Quote:

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Originally Posted by Kaworu

I checked my email, nothing even in the spam box =/

I sent a ticket again =/

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Check that site I linked. Or did you buy it from SE EU?

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Originally Posted by PsychicKoala

Check that site I linked. Or did you buy it from SE EU?

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I tried that Site, it always says incorrect info.

I bought from NA SE Store

It says incorrect when you try to hit find?

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You can do one or the other, just try using email and 5 credit card digits and then hit the second find below it.

Quote:

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Originally Posted by PsychicKoala

It says incorrect when you try to hit find?

*
You can do one or the other, just try using email and 5 credit card digits and then hit the second find below it.

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I got in, the site says this:

1 FINAL FANTASY® XIV: A Realm Reborn™ Collector's Edition [PC]
PC
Boxed Shipment
Track Shipment: NOTTRACEABLE
Quantity shipped: 1

Quote:

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Originally Posted by Kaworu

I got in, the site says this:

1 FINAL FANTASY® XIV: A Realm Reborn™ Collector's Edition [PC]
PC
Boxed Shipment
Track Shipment: NOTTRACEABLE
Quantity shipped: 1

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Well that's unfortunate, yeah your going to have to keep at it with SE support, sorry.

CE registration code is only in the box, they can't sent it to you by email.

You might be stuck waiting... sorry.

You can try contacting DR or SE about shipping.

Ok, I was able to buy a standard digital key from a friend of mine...

Do you think that i`ll be able to upgrade to my CE when it arrives? and Will SE be able to put the first key into a new account?