I should have CE items by now, right?

Because I do not. In Mog Station, my account is listed as a standard account. I am a 1.0 non-legacy account holder, who bought the 2.0 CE digital edition. I've received the pre order items, the mog hat and cat sith minion. Emails include the confirmation after I bought the CE digital. EA code, and the game activation code email.

I DID NOT have to redeem the game activation code. When I logged into Mog Station, my account was already active, I'm guessing because of the 1.0 account. I contacted SE support via email 3 days ago, and have yet to hear back from them about this.

Just wondering if there's something I'm missing to get those items, and my account listed as a CE account.

i have the exact same problem but i was not 1/0 user i just played open beta....but it seems if you already had the client downloaded you will have this problem

Any other information I'd be happy to hear. Anyone else in the same situation? Or any other situations resolved?

It took a while for me to acquire this information, because my girlfriend did the same thing. But, you should have received two codes to use in your current mogstation. The first one was for pre-order access, marking your mogstation as standard game.

You should have received, in your registered email, a code on tuesday to upgrade your mogstation account to the CE edition. You do the same process in mogstation, adding a game, and using the new code - it will upgrade your icon to CE copy,a nd you will receive all items in the in-game mail.

I, however, am STILL waiting on my hard copy of CE. Been in Atlanta, according to shipping, since the 22nd... 6 hour drive... 7 days (and possibly more) for shipping.... /rant

How can you check on the status of your hard copy I have the tracking info but no idea who it is being sent by. LOL

I have CE Box, and i have same problem. When i registered my code it upgraded my acc to Standard not Collectors. I got my 30 days sub but there is no bonus items... Its cheating. They stole my money. I wroted to them but no response.

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I DID NOT have to redeem the game activation code. When I logged into Mog Station, my account was already active, I'm guessing because of the 1.0 account. I contacted SE support via email 3 days ago, and have yet to hear back from them about this.

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The reason your account was already activated is because it stayed active from the EA code. You still have to put in the code that came with your CE in order to get the CE items.

I still have yet to receive an email giving me my CE code ... anyone else still not get theirs?

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Originally Posted by DAMNLAMA

The reason your account was already activated is because it stayed active from the EA code. You still have to put in the code that came with your CE in order to get the CE items.

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That won't matter. It will give you an error stating that the code is invalid. Multiple people are having issues with this, myself included. As of yet, SE has decided to ignore the support center tickets for this or just flat out informing people that they don't have time to respond to them because it's not a priority.

Same problem here. Ordered my CE and just received the first code for the mogstation. Account stays as standard and just got the mog cap and cat sith doll. Any idea when or how are we going to get the rest of the bonus items?

Well let us inform SE

Guys, this is stated all over if you just look, the problem 1.0 players are having with using CE coeds is because they are not supposed to be doing that. It's unsupported. You were not supposed to buy the game again. Keep sending tickets into SE because a shit done of people did the same exact thing and if SE sees that enough people made this mistake they may allow you to use the codes.

For the people who are not 1.0 players you have a different issue altogether and should look at the other threads or make one yourself. 90% of the people with code issues are because they are doing something they shouldn't or are doing it wrong. I know the mogstation is a piece of shit but try to work through it carefully and read other posts telling you how to do it. Anybody I have helped with code issues seems to get it solved if they just take their time and read.

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Originally Posted by Tarantula

That won't matter. It will give you an error stating that the code is invalid. Multiple people are having issues with this, myself included. As of yet, SE has decided to ignore the support center tickets for this or just flat out informing people that they don't have time to respond to them because it's not a priority.

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Did you order the PC or PS3 CE. If you ordered the PS3 CE then you need to go to account management on the PS3, not on Mogstation

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Guys, this is stated all over if you just look, the problem 1.0 players are having with using CE coeds is because they are not supposed to be doing that. It's unsupported. You were not supposed to buy the game again. Keep sending tickets into SE because a shit done of people did the same exact thing and if SE sees that enough people made this mistake they may allow you to use the codes.

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If you were a 1.0 player with a CE, then no you do not need to reenter a code and people got their CE items as soon as the game went live. If you were like me and had standard edition in 1.0, then yes you do have to enter the CE code to get the items. So yes, this may be causing the problem for some, but others do need to enter their code and if they bought the PS3 version they need to do it on Sony account management, not SE.

Well I have submitted a request with SE store where I bought the CE digital to ask for a refund since I cannot use this product due to the fact I had bought 1.0. That way, I can atlest upgrade my account to CE from the mog station as attended. That is a pain to do it this way.. but only thing I know to do.

If any of you purchased through Amazon.com and are having these problems, try checking out this thread: http://forum.square-enix.com/ffxiv/t...92#post1115592

I was having some similar sounding issues after making my digital CE purchase through amazon.com, but managed to figure out how to get my items. May be worth a read.