SOUND bug/no sound/sound dropping out

all sound just stops, happened yesterday, and again today. was just running around when i noticed "hey i lost sound" so i cant provide some specifics. after awile, occasionally all i hear is a mount riding by, nothing else.

world Excalibur
Grendle Giggidy
Playstation 3
8/26/13 and 8/27 (noticed it at 1934 CST on 27th)

My sound has stopped too just now. This is the third time this happened.
I'm playing on PS3.

Clicking sounds, battle sounds, action sounds stops. The background environment sound continues (birds chirping) but after a short while it stops too.

I would like a Dev response please.

Also have this issue. First time today on PS3 as well. Are u guys still having the beta/early access client on your PS3? A possible prob is that might need to be deleted and install the physical copy onto the PS3. After I'm done playing tonight I'm going to log (scared and don't want to because of server full...) and do that. Might be a fix.

Wow... Maybe sqex and psn want me to test it now as my ps3 jus froze so deleted old client and now installing off disc... Hope to god I can login and play this weekend. Dammit...

I had this as well, and posted about it here 2 days ago.
It just happened again to me. Last time I was using duty finder to get into Baycroft, but didn't realize my chocobo companion takes me out of the duty registration. This time when I was signing up for Titan's dungeon, I had my chocobo out and it asked me to put it away before registering. About 30 seconds after I got into a Fate and noticed my sound was gone just like 2 days ago.

For the debs: connection maybe between FATEs, Chocobo companions, and Duty Finder.....?

I thought it was my slow internet speed that was causing the in/out and no sound troubles but if other people that have faster internet speed also have this then square enix has some work to do.

I've had the same issue about three times now and it often happens when I'm in a dungeon. I'm playing on PS3 as well.

Same type of issue happened to me, sound dropped between main menu and character select after removing my headphones from the PC. Tried plugging them back in, but that didn't fix the sound, had to exit and restart. Wouldn't have been a big deal, but I never once was able to even get logged in because the servers were full...

Thread Bump

(((((((( Hello! Can we get an official response?! ))))))))

I don't want to restart the game and get stuck with the infamous error code 1017

I can tell you all from experience that most cases where sound cuts out during any game on ps3 its because the system's cache is full and can no longer process the sound and graphics at the same time. I have seen this and personally experienced this with Skyrim, Borderlands 2, DC Universe Online and several other high end ps3 games. This is normal and is a known issue with the ps3. The only solution is to log off and reboot your ps3. Expect this to happen after about 6-8 hours of non-stop play time on ps3.

If you are playing something else before you start ARR, I would advise you to do a complete system reboot before getting into the game to make sure your cache is clear. This way you will have more play time before your sound cuts out.

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Originally Posted by StormPoet

I can tell you all from experience that most cases where sound cuts out during any game on ps3 its because the system's cache is full and can no longer process the sound and graphics at the same time. I have seen this and personally experienced this with Skyrim, Borderlands 2, DC Universe Online and several other high end ps3 games. This is normal and a is a known issue with the ps3. The only solution is to log off and reboot your ps3. Expect this to happen after about 6-8 hours of non-stop play time on ps3.

If you are playing something else before you start ARR, I would advise you to do a complete system reboot before getting into the game to make sure your cache is clear. This way you will have more play time before your sound cuts out.

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That makes sense. It does happen to me after extended play.
Is this something game devs can fix or is it something PS3 players have to live with?

Quote:

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Originally Posted by StormPoet

I can tell you all from experience that most cases where sound cuts out during any game on ps3 its because the system's cache is full and can no longer process the sound and graphics at the same time. I have seen this and personally experienced this with Skyrim, Borderlands 2, DC Universe Online and several other high end ps3 games. This is normal and a is a known issue with the ps3. The only solution is to log off and reboot your ps3. Expect this to happen after about 6-8 hours of non-stop play time on ps3.

If you are playing something else before you start ARR, I would advise you to do a complete system reboot before getting into the game to make sure your cache is clear. This way you will have more play time before your sound cuts out.

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Same is happening to me. Believe this could be the problem. I have been playing a lot today, more than any other. I'm just terrified to log off.

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Originally Posted by DayumQuitPlayin

That makes sense. It does happen to me after extended play.
Is this something game devs can fix or is it something PS3 players have to live with?

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We have to live with it... at least until ps4 comes out! :)

Darn... I just got this again for the third time now. Stupid PS3...

Just restarting the game works as wrll on the ps3. No need for a system restart.

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Originally Posted by rdgneoz3

Just restarting the game works as wrll on the ps3. No need for a system restart.

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Actually restarting the system is the only way to clear the system cache... restarting the game doesn't accomplish that. You will end up with the sound dropping again within a few hours if you do not reboot the system.

Again this is a known issue and since the ps3 doesn't have an option built in to allow you to manually clear its system cache the only way to do so is to reboot or as some people advise: power down the system... wait 25-30 seconds then turn the system back on. I have never noticed a difference between either method so its strictly up to you. But make no mistake you cannot clear the SYSTEM cache without a SYSTEM reboot.

Quote:

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Originally Posted by StormPoet

I can tell you all from experience that most cases where sound cuts out during any game on ps3 its because the system's cache is full and can no longer process the sound and graphics at the same time. I have seen this and personally experienced this with Skyrim, Borderlands 2, DC Universe Online and several other high end ps3 games. This is normal and is a known issue with the ps3. The only solution is to log off and reboot your ps3. Expect this to happen after about 6-8 hours of non-stop play time on ps3.

If you are playing something else before you start ARR, I would advise you to do a complete system reboot before getting into the game to make sure your cache is clear. This way you will have more play time before your sound cuts out.

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I have the same issue, and so far is the third time it happens, and as it is mentioned, restarting the game/console fix it, but that means you have to go through the pain of login again... Altho your explanation makes quite sense, I played FFXI on the PS2/360 for 5 years, but this never happened. Would like at least a word on this from the reps, so we can know for sure.

now i know at least im not the only one :(

had the same thing happen. ps3 320gb, ethernetted to a cable modem, isp runs 5-7mbps consistantly. good to know about the cahce thanks for the heads up I will tery that as well. same situation after a few hours of gameplay silence. so i'll give that a try ans see if it helps.

This bug is here since Beta 3 and been reported (and accepted as bug) but not fixed yet. If you play continuosly for extended peroid of time you'll slowly loose all the sounds (memory leak?). Restarting game is enough as it's a game issue not the PS3 issue. This become more aparent now as people don't even dare to logout in a fear that they'll not manage to log back in again.

I reported the same issue a while ago (occur during extended playtime). It has nothing to do with cache limitations. This is an error with programming causing a memory leak. If you continue playing, then the game will in few hours just become unplayable (enemies not appearing, npcs not appearing, then eventually a crash).

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Originally Posted by HEC

This bug is here since Beta 3 and been reported (and accepted as bug) but not fixed yet. If you play continuosly for extended peroid of time you'll slowly loose all the sounds (memory leak?). Restarting game is enough as it's a game issue not the PS3 issue. This become more aparent now as people don't even dare to logout in a fear that they'll not manage to log back in again.

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I am telling you... it is a ps3 issue... its a known issue with any game that has high end or taxing graphic systems... Skyrim, DCUO, Borderlands 2 and a number of others all have the same issue after an extended period of play. The game cannot process the sound with the graphics once the SYSTEM cache is full. I have been a part of a number of gaming groups on ps3 and we have all experienced this and for everything that has this issue its always the same and its always after extended play.

This is a known issue because the ps3 is a closed hardware system and has a limit to how much it can handle without a full reboot. This is a limitation of HARDWARE not the software. It's the same reason you only see a certain number of players on screen in the game at one time... its a HARDWARE issue... not software. You cannot fix a known hardware issue such as this within the software. So report it as a software issue all you want... it will NOT change the truth. Demanding for them to fix an issue that they can't fix isn't going to get any kind of response so guess you gotta just deal with it.

Quote:

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Originally Posted by StormPoet

I am telling you... it is a ps3 issue... its a known issue with any game that has high end or taxing graphic systems... Skyrim, DCUO, Borderlands 2 and a number of others all have the same issue after an extended period of play. The game cannot process the sound with the graphics once the SYSTEM cache is full. I have been a part of a number of gaming groups on ps3 and we have all experienced this and for everything that has this issue its always the same and its always after extended play.

This is a known issue because the ps3 is a closed hardware system and has a limit to how much it can handle without a full reboot. This is a limitation of HARDWARE not the software. It's the same reason you only see a certain number of players on screen in the game at one time... its a HARDWARE issue... not software. You cannot fix a known hardware issue such as this within the software. So report it as a software issue all you want... it will NOT change the truth. Demanding for them to fix an issue that they can't fix isn't going to get any kind of response so guess you gotta just deal with it.

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Do you even know what you're talking about? Cache is a type of volatile memory like RAM. CPU does work from the cache. If it's not in the cache, then it looks for it in primary storage (RAM). If it's not in the primary storage, then it looks for it in secondary storage (hard disk). When it find the data it removes data that is already in the cache (depends on the algorithm, could be FIFO or Least-used or most used, etc.) and put the new memory in it. There's no such thing as a "full cache that needs to be emptied". If the data is needed and not there, then it page faults. If it is, then it gets it. You have no idea what you're even talking about. Not only has this already been acknowledged by the development team as a bug, this has an explanation.

In the following, Memory refers to Dynamic, volatile memory, or primary storage:
When you don't deallocate memory that you are referencing and delete the pointers that access the memory, then the page that was used for the data can no longer be used. So if you had allocated 20 MB of pages for loading an area and then delete the pointers the area when moving to a new area, replacing just the memory that had the pointers (data that just contained the address space, or even just pointers to pointers, which are multidimensional arrays, commonly used in graphics), but don't deallocate the memory that was pointer was referencing, then the pointed addresses can no longer be used. Since the game engine was not built with Java (it was with DX9), then there is no automatic garbage collection. The space is forever not available for use, even if you had new pointer to the area (which just get another 20 MB of pages). When this is done over and over, it is called a memory leak, and the as the system loads more (runs longer) of this code, it will eventually have no more memory to allocate to something else.

I'm sure you just noticed that my entire explanation has nothing to do with cache. That's because this has nothing to do with cache. Cache is faster to access than RAM so the CPU does all of it's work from the cache. Computers don't use just cache because a single cell (bit) of cache use 6 times as many transistors and and 12 times as many capacitors (is 8-12 times larger) than a single cell of RAM. The only difference that would occur between different cache sizes is the amount of page faults (slow down) that occur and nothing else. You make yourself look like an idiot by showing everyone that you don't know what you're talking about, and try to convince them that their wrong.