I cant connect, servers are full. I think it is against the law to take money and do not give promised services. Sqare Enix need to be reported to law institutions for cheating. Is there possible to take money back from Square Enix? Anyone have tried this?
Take back money from Square Enis
Printable View
-
08-28-2013, 03:01 AMwuzisTake back money from Square Enis
-
08-28-2013, 03:03 AMMerix
It is not against the law.
They are giving the promised service (you should have read the ToS)
You can ask for a refund. -
08-28-2013, 03:04 AMShaddixThat depends on the country. I do not think SE ToS supersedes some of the consumer protection laws in the UK. Basically there are some things you can't sign away in some places.Quote:
Originally Posted by Merix
-
08-28-2013, 03:05 AMDesign
User Agreement Policy from Final Fantasy 14 (you clicked Accept your first time logging in)
Quote:
5. INTERRUPTION TO THE SERVICE
From time to time, in order to provide our customers with the optimal gaming experience, it is necessary for SQUARE ENIX to conduct routine maintenance on the computers and/or servers that support the Game. During these times, access to the Game or support services may be interrupted. Access may also be temporarily suspended in whole or in part, without notice, due to emergency repairs, fire, flood, explosion, war, strike, embargo, governmental action or failure to act, the act of any civil or military authority, act of God, or by any other causes beyond SQUARE ENIX’s control, or any other reasons for which SQUARE ENIX, in its sole discretion, deems that temporary suspension is necessary. You acknowledge that disruptions of service may occur and waive any causes of action against SQUARE ENIX in any way arising from or related to any such disruptions of service.
-
08-28-2013, 03:08 AMwuzis
It is like it -"due to emergency repairs, fire, flood, explosion, war, strike, embargo" happens all the time......
-
08-28-2013, 03:09 AMAmeroth
While I agree that it sucks, a lot, that I paid for a game I cannot play (problems in OB, problems during early access, game just launched and I cannot login), the others are right. there is no law being broken. when you agreed to play the game, you agreed to their ToS. Everyone knows that SE's ToS basically says "fuck you we'll do what we want, and you'll have to deal with it."
Doesn't change that it sucks I can't play a game I exchanged money for. -
08-28-2013, 03:10 AMJonGordon
Yeah there are laws in Canada against selling a defective product that is advertised as a finished and complete product. It doesn't matter what the ToS say, if the product is defective then they need to recall/refund the product. There have been many successful suits against gaming companies here for this reason. It would be a simple thing to set up a class action suit. Try getting a refund for your purchase first and see what happens.
-
08-28-2013, 03:10 AMwuzis
But you forget the user protection law and rules, you can't just write everything you want in to TOU.
-
08-28-2013, 03:10 AMLethaltyrant
You never know we could have another war on our hands if you watch the news the USA is possibly going to strike Syria maybe thats why the servers are down
-
08-28-2013, 03:12 AMLayenem
You guys are aware that you cannot write a contract to negate a law that is already in place right? Consumer Law holds precedence over any contracts... as stated by contract law. That portion of the ToS is simply negated for countries that have consumer laws stating otherwise. I don't care what a contract (or ToS in this case) says, if you pay for something and it is not provided a full refund will be granted. Anyone dumb enough to believe that anything taking away your rights as a consumer is a legal binding contract needs to spend a day in a college course.
-
08-28-2013, 03:12 AMAtriousIn order to have "Interruption of Service" You must first have service. Which in some cases people have yet to log in and get this service. Just saying.Quote:
Originally Posted by Design
-
08-28-2013, 03:13 AMShaddixSo they could write in their ToS "You agree to allowing us to murder you at any time we wish." And they could legally do that then? No.... ToS is not above the law.Quote:
Originally Posted by Ameroth
-
08-28-2013, 03:13 AMJohn_Kee_Hitano
Don't listen to stupid fanboys.
Terms and conditions are not above the law. If you are from the USA or the UK or the rest of the EU, then you have no problems at all, you have not been able to play the game once, you are still on the first fortnight since purchase, the service promised was never given (this was no interruption, the game's official release is 08/27/2013 so without counting betas and shit) the game was never usable. You can't interrupt nothing that ain't working, bitch. So everyone asks for ur money back! I'll be returning this to Amazon straight away -
08-28-2013, 03:16 AMRetsopmi
A ToS is NOT legally binding in ANY COUNTRY. No companies ToS has EVER been held up in a court, in any country. They are just disclaimers. A company can, and will write, whatever they want into a ToS. Just because they write it, and a lot of people are stupid enough to follow them, doesn't make it legal or binding.
Anyone is capable of contacting whatever means they used to pay for the game, and asking for a refund based on the fact the service isn't providing what it advertised. I know Paypal has been giving out refunds for the game based on the fact players were denied EA that they paid for. -
08-28-2013, 03:16 AMJohn_Kee_Hitano
User Agreement Policy from Final Fantasy 14 (you clicked Accept your first time logging in)
http://osxdaily.com/wp-content/uploa...n-centipad.jpg -
08-28-2013, 03:23 AMMerixAnd the fact that SE is a Japanese company that has no operations in areas such as the UK allows them to completely ignore any UK laws.Quote:
Originally Posted by Layenem
-
08-28-2013, 03:33 AMLeachAnd the fact that these laws apply to the consumer and where they purchased and shipped the product and not to the headquarters of an international company does not make them above other countries' consumer protection laws.Quote:
Originally Posted by Merix