Ordered from Square and need your registration number? Look HERE!

NOTICE: THIS IS ONLY FOR DIGITAL COPIES OF THE GAME!

Check your spam folder - several of my friends say their code has been in the Spam folder. Alternatively, do this!

Go to www.findmyorder.com

Input the email address and the last 5 of the credit card you used to order on the right hand side.

That will give you your registration information! The serial number is the 20 digit - #### #### #### #### ####

To add to your account, visit https://secure.square-enix.com/

Log in with your details.

On the right, select MOG STATION.

Click Account Services.

Then select EITHER "Add Windows Service" or "Add Playstation 3 Service"

Input the 20 digit serial number and click next. It will ask you to confirm the service account to receive the free 30 days.

That's it! :)

If you would like to upgrade to the Digital CE, there will be a link available.

YOUR 30 FREE DAYS WILL BE ADDED ONTO THE TIME REMAINING FOR THE EARLY ACCESS.

Once you have done this, you will also get access to the Smartphone version of the authenticator for the one-time use access codes for greater account security!

Thank you so much!!! You are awesome!!

works only for NA customers

^^Meow^^ :)

I'm a little confused now. I have followed your instructions, however, when I got to the findmyorder.com and enter my info, it takes me to the SE store and just shows me my order details which only contains the serial number, which does not work for registering the game. My order was for a physical copy of the CE which has yet to arrive in the mail and there seems to be no way to track where it is currently at in the world. Which is starting to worry me considering there's 3 days left of trial game play?

Quote:

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Originally Posted by Vyxxi

Check your spam folder - several of my friends say their code has been in the Spam folder. Alternatively, do this!

Go to www.findmyorder.com

Input the email address and the last 5 of the credit card you used to order on the right hand side.

That will give you your registration information! The serial number is the 20 digit - #### #### #### #### ####

To add to your account, visit https://secure.square-enix.com/

Log in with your details.

On the right, select MOG STATION.

Click Account Services.

Then select EITHER "Add Windows Service" or "Add Playstation 3 Service"

Input the 20 digit serial number and click next. It will ask you to confirm the service account to receive the free 30 days.

That's it! :)

If you would like to upgrade to the Digital CE, there will be a link available.

YOUR 30 FREE DAYS WILL BE ADDED ONTO THE TIME REMAINING FOR THE EARLY ACCESS.

---

looks like you solved the riddle !! :)

Quote:

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Originally Posted by Demiricus

I'm a little confused now. I have followed your instructions, however, when I got to the findmyorder.com and enter my info, it takes me to the SE store and just shows me my order details which only contains the serial number, which does not work for registering the game. My order was for a physical copy of the CE which has yet to arrive in the mail and there seems to be no way to track where it is currently at in the world. Which is starting to worry me considering there's 3 days left of trial game play?

---

This is only for DIGITAL copies of the game. When I posted the thread I thought I included that in the title, oops.

Vyxxi for Sultana !!!
Thanks

wow they could not have made this any more mysterious.

Ah okay, thanks for that. Making me a little less freaked out. Now I wish mine was digital, lol. >_<

thankyou this post helped a ton!!!! *sends hugs to the op*

Worked for my digital download and I'm very relieved about this, thanks for the remedy.

Great job, Vyxxi!

I wonder how many people are going to be locked out because of account billing problems 30 days from now and will just stop playing because this was so convoluted.

Omg I think I love you

Holy crap, you're my favorite person ever. How is it that this isn't public knowledge considering how many people are having problems?

What I'm worried about is that my account says this after I enter the 20 digit code and it wants me to confirm:
Account Type: None
Subscription: Standard
Payment Method: None
Remaining Days: 3　days ,<------- (A lot of people have comfirmed this is what theirs looked like, not too worried)
Number of Characters: 0 Character（0） <---------(***THIS IS WHAT CONCERNS ME***)

Is there a reason why it would think I have 0 characters? Is this just a display bug that could be caused from something like currently being logged in? Did anyone apply their code while having it show this as their status?

This dont work for me -.-, the site tells me something about my adress, wich is incorrect, but i've the preorder and the early acces in that email. My version is the UK Digital CE. Any help?

Quote:

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Originally Posted by Freyjan

What I'm worried about is that my account says this after I enter the 20 digit code and it wants me to confirm:
Account Type: None
Subscription: Standard
Payment Method: None
Remaining Days: 3　days ,<------- (A lot of people have comfirmed this is what theirs looked like, not too worried)
Number of Characters: 0 Character（0） <---------(***THIS IS WHAT CONCERNS ME***)

Is there a reason why it would think I have 0 characters? Is this just a display bug that could be caused from something like currently being logged in? Did anyone apply their code while having it show this as their status?

---

The only characters being displayed right now are on Japanese servers. It worked just fine for me :)

Quote:

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Originally Posted by ShadowDarnite

This dont work for me -.-, the site tells me something about my adress, wich is incorrect, but i've the preorder and the early acces in that email. My version is the UK Digital CE. Any help?

---

I don't think this will work for UK preorders because they were not done through Digital River (they run findmyorder.com).

Quote:

---

Originally Posted by Vyxxi

NOTICE: THIS IS ONLY FOR DIGITAL COPIES OF THE GAME!

Check your spam folder - several of my friends say their code has been in the Spam folder. Alternatively, do this!

Go to www.findmyorder.com

Input the email address and the last 5 of the credit card you used to order on the right hand side.

That will give you your registration information! The serial number is the 20 digit - #### #### #### #### ####

To add to your account, visit https://secure.square-enix.com/

Log in with your details.

On the right, select MOG STATION.

Click Account Services.

Then select EITHER "Add Windows Service" or "Add Playstation 3 Service"

Input the 20 digit serial number and click next. It will ask you to confirm the service account to receive the free 30 days.

That's it! :)

If you would like to upgrade to the Digital CE, there will be a link available.

YOUR 30 FREE DAYS WILL BE ADDED ONTO THE TIME REMAINING FOR THE EARLY ACCESS.

---

OMG Thank you!!! Now it finally shows the correct # of days!!

As a side note: this also allowed me to add the software-based One Time Password (smartphone authenticator), which I hadn't been able to do before.

Quote:

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Originally Posted by Affiniti

OMG Thank you!!! Now it finally shows the correct # of days!!

As a side note: this also allowed me to add the software-based One Time Password (smartphone authenticator), which I hadn't been able to do before.

---

Oh yeah, let me add that into the main post.

Sadly this doesn't work for me, and Square like usual are keeping this completely quiet.

I 100% feel like I've been completely scammed. There is no way to contact Square for help and no words. Buying from their store should have been a painless issue but instead has really shown me how little they care for the US/EU auidence.

Quote:

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Originally Posted by Kinkyfalcon

Sadly this doesn't work for me, and Square like usual are keeping this completely quiet.

I 100% feel like I've been completely scammed. There is no way to contact Square for help and no words. Buying from their store should have been a painless issue but instead has really shown me how little they care for the US/EU auidence.

---

What about this isn't working for you?

Quote:

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Originally Posted by Vyxxi

The only characters being displayed right now are on Japanese servers. It worked just fine for me :)

---

Are you sure about this? I'm just curious because this happened to me too: I added the code to my platform, am now at 33 days, but it says I have zero characters. It'd be nice if there was an official word about this, but I don't know of anything aside from players just saying things, and I can't check that my chars are still there at the moment.

So you're saying I want to click "Add New Service Account" to enter my CE code? Wouldn't that make a whole NEW account and not add it to my existing account...?

Unfortunately this isn't working for me either, and I have no idea why. I enter my email address (that my pre-order code was sent to) and my card number and it only pulls my Before Meteor pre-order. I don't know the password for this mysterious account, so I enter the order number and have it send my password, but get no email. /frustrated.

Does anyone know of a way to view order history on the SE store? I can't find it.

I went to this site and when I put in the information it redirected me to my Tera Online account.

This isnt working for me either...i bought the game on psn and dont have any code or mail......

I got this "The_CD_key_that_comes_as_part_of_this_purchase_has_been_integrated_with_DLC_items_Please_note_that_the_DLC_items_no_longer_require_an_additional_code_to_access_your_content_041200" in the area that was supposed to be my CE code.

Quote:

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Originally Posted by Akonyl

Are you sure about this? I'm just curious because this happened to me too: I added the code to my platform, am now at 33 days, but it says I have zero characters. It'd be nice if there was an official word about this, but I don't know of anything aside from players just saying things, and I can't check that my chars are still there at the moment.

---

Mine was showing only a couple of characters that I made on one of the Japan servers for awhile; however, following performing the steps indicated by OP, everything was in order and I can see them all. (Now if I could just get logged in to play.. /duck)

Quote:

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Originally Posted by Madrai

So you're saying I want to click "Add New Service Account" to enter my CE code? Wouldn't that make a whole NEW account and not add it to my existing account...?

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It's not Add Service account, it is Add Windows Service or Add Playstation 3 Service. You MUST click the Account Services link FIRST to get those options.

ORDER NUMBER NOT FOUND plz help :(

bump need help

Quote:

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Originally Posted by EverKing87

ORDER NUMBER NOT FOUND plz help :(

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You should enter the email address and last 5 of the credit card, not order number. The order number does not work.