Hello!
I am having issues and concerns about the Mog Station. I bought the Final Fantasy 25th Anniversary box mainly for the the Mogu Mogu earrings. Upon inputting my code I received an error stating that the item codes are region specific. Awhile back Soken mentioned on twitter that the item codes that came with the Before Meteor Soundtrack were not region specific. The Dalamud code was a direct import from Japan even if you pre-ordered through the SE Store. I have a concern that this code will also not work.
Has anyone who has already received their CD had any problems redeeming their codes?
I was wondering if it is possible for me to still redeem my code for my earrings. I would like to redeem them as the cost of the 25th anniversary box was large amount and I was under the impression that item codes were not region specific any longer. Thanks so much for your time hopefully a dev can help shed light on this issue.
Mog Station Item Code Issues
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08-27-2013, 05:01 PMTomodachiDesuMog Station Item Code Issues
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08-27-2013, 10:57 PMRioitz
I had no problems registering my Before Meteor Wind up Dalamud Minion (I am from the UK) :)
The Mogu Mogu Earrings on the other hand I have had no luck, which really is a shame as like you, I was under the impression they were not going to be region locked >.<;
If the Devs could possibly let us know if this will ever be fixed it would be great! :D -
08-27-2013, 11:35 PMTomodachiDesu
Yes :( I hope for it to be fixed because I would understand if the cost of the box was below $100 and they didn't assist, but the cost of the box was over $400. I hope they will give us some kind of support :(
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08-28-2013, 02:28 AMTomodachiDesu
@rioitz Have you tried contacting support?
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08-28-2013, 04:11 AMVictor
For those in NA who have preordered the NA Before Meteor OST, does the code come with the physical copy when it arrives in the mail for the Dalamud minion?
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08-28-2013, 07:44 AMRioitz
Yes I have sent an email to support asking about it but I have yet to recieve a response. :( And yes Victor the code is sent with the physical copy of the soundtrack as a peice of paper with the code on.
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08-28-2013, 02:14 PMTomodachiDesu
I also have sent a support ticket :( unfortunately i Think they are swamped right now. Hopefully they'll get to us soon.
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08-29-2013, 01:17 AMTomodachiDesu
any word yet rio :O?
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08-29-2013, 01:24 AMMadeleine
Where did you buy that from?? I'm only seeing them on eBay for a ludicrous amount!
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08-29-2013, 01:26 AMTomodachiDesu
I bought it several months ago when it was still base price from an online store called Alexcious. The store imports japanese goods and collectables around the globe. :)
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08-29-2013, 01:28 AMKairobot
I too bought the FF 25th anniversary edition mainly for the Mogu Mogu earrings and received the same message as above, that they were region specific. I was under the impression they removed that just like they did for the Dalamud minion. Please fix this devs! I support game heavily and give us the support we need in return.
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08-29-2013, 01:30 AMReinheart
I hope it's not region locked for this item, I don't have it but dang you're putting in that much money for the 25th Anniversay set (beautiful design too) and being region locked is sad...
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08-29-2013, 01:30 AMTomodachiDesu
I hope that they do fix it :(. I've been trying to call the Support Center for the past half hour and its been a busy tone since yesterday. :(
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08-29-2013, 01:30 AMMadeleineThanks! /10charQuote:
Originally Posted by TomodachiDesu
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08-29-2013, 01:31 AMTomodachiDesuwhat sold me :( was the earrings :( its the main reason why i purchased the box :X (i know its a silly reason) :XQuote:
Originally Posted by Reinheart
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08-29-2013, 02:15 AMTomodachiDesu
Perhaps the devs can shed light to our plight :(
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08-29-2013, 05:49 AMRioitz
An update, just recieved this email a few minutes ago:
Dear Customer,
Thank you for contacting the Square Enix Support Centre.
We are sorry that you are experiencing this issue.
We have escalated your case to our head office and we will get in touch with you as soon as we have an update for you.
We are sorry for the inconvenience
Kind regards,
The Square Enix Support Centre team.
This gives me great hope ^^ -
08-29-2013, 05:55 AMTheFirstKelAt least you got some sort of respond from Square Enix Support Centre team... They're completely quiet on regarding PSN digital copy issue.Quote:
Originally Posted by Rioitz
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08-29-2013, 06:14 AMTomodachiDesuNice :) was this in form of an email :)?Quote:
Originally Posted by Rioitz
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08-29-2013, 06:40 AMRioitz
Yes it was sent to the email address I provided them with :D
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08-29-2013, 08:52 AMTomodachiDesu
lets hope for good things :)
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08-29-2013, 09:57 AMReinheart
Just to test tried the Asuran Armguard code I got from my 3xJP version FFXIII and...
The code's region is inapplicable.
You can only enter codes from the same region as your Square Enix account.
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08-29-2013, 04:08 PMSkylaLeitero
http://forum.square-enix.com/ffxiv/t...stration-Codes
Not sure if this will help? -
08-30-2013, 12:19 AMTomodachiDesu:( At least we have some hope that they might fix this. Since Rio got an email from support. Devs if your out there :D please reach out to us.Quote:
Originally Posted by Reinheart
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08-31-2013, 12:21 AMTomodachiDesu
Rio :) any updates?
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09-01-2013, 11:51 PMRioitz
Been away for the weekend, but I have not recieved any news, but when I do I will let you guys know ^^
I understand they have a large amount of people contacting them with various problems so I am sure they will get to us as soon as they can :D -
09-12-2013, 05:56 PMTygari
Its not just an issue for those mugu mugu earrings. other items codes aren't working either. i have a US code for both the Asuran Gauntlets and the Onion Helm and neither will work. I keep submitting tickets but Support just keeps closing them on me without an answer.