Please Help! Launcher issue!

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08-27-2013, 11:29 AM
RacerDemon

Please Help! Launcher issue!

Ok, on my desktop I have no problems, by on my wife's computer when I open up the launcher, its blank/black screen. No news, no place to log in, just blank. I have updated bios, video drivers, re-installed game 100's of times, turned off firewall/security software, even did what the Square Enix guy told me to do. Nothing is working, can anyone plz help? Thanks. :confused:
08-27-2013, 11:42 AM
RacerDemon

Anyone know? Any help would be nice, I rather not cancel my order....
08-27-2013, 12:26 PM
RacerDemon

I am running out of ideas, anyone?
08-27-2013, 12:28 PM
CoverJagger

Quote:

Originally Posted by RacerDemon

I am running out of ideas, anyone?

Perhaps if you just give people some time to answer you and not flood the forum, you would get an answer (like that one).

I had this issue one time on the last friday (23). Closed the launcher and opened again. Worked successfully.

Don't get desperate, friend.
08-27-2013, 12:36 PM
RacerDemon

Quote:

Originally Posted by CoverJagger

Perhaps if you just give people some time to answer you and not flood the forum, you would get an answer (like that one).

I had this issue one time on the last friday (23). Closed the launcher and opened again. Worked successfully.

Don't get desperate, friend.

Flood the forums? I just made this post, and 3 mins later, it was on the 3rd page..... as for closing and reopening the launcher, I have been doing that since I downloaded the game 12 hours ago. Thanks for you help, anyone else have anything to suggest?
08-27-2013, 01:31 PM
RacerDemon

Could it be due to server being slammed? or a glitch? She has an HD 6790, that should run the game, right?
08-27-2013, 03:51 PM
RacerDemon

Anyone know?
08-27-2013, 03:53 PM
PsychicKoala

Have you tried reinstalling? It's not likely a server problem but it very well could be.
08-27-2013, 04:00 PM
RacerDemon

Quote:

Originally Posted by PsychicKoala

Have you tried reinstalling? It's not likely a server problem but it very well could be.

Not sure if you read what I typed above, but yes, I have re-installed countless times
08-27-2013, 04:05 PM
Jayza85

Have you submitted a ticket to costumer support? Maybe you will have more luck with them I dont know what would fix it.
08-27-2013, 04:12 PM
RacerDemon

Quote:

Originally Posted by Jayza85

Have you submitted a ticket to costumer support? Maybe you will have more luck with them I dont know what would fix it.

Yes, and waited almost 3 hours on their chat. I followed everything the chat tech support guy told me to do, and nothing has worked.
08-27-2013, 04:16 PM
gyugotsugo

I had the black screen on my ps3 the first few times I tried downloading. Backed out and in a few times. PS I was able to hi light the text on screen to see inversion.
08-27-2013, 10:17 PM
RacerDemon

Quote:

Originally Posted by gyugotsugo

I had the black screen on my ps3 the first few times I tried downloading. Backed out and in a few times. PS I was able to hi light the text on screen to see inversion.

Really? Hmm, well i re-installed Windows 7 and that seem to fix it so far, thanks for your help guys