Hi there I was just wondering if anyone else was getting this? I played the Beta redeemed my pre order code and now it says this if I try to log in?
"No valid or active service account is available to play FINAL FANTASY XIV: A Realm Reborn.
Proper registration through the FINAL FANTASY XIV: Mog Station is required.
* Users participating in early access must also complete registration by August 30, 2013. Using the code enclosed with your package, please complete registration through the FINAL FANTASY XIV: Mog Station. "
My brother has logged in on his to an update so I realise there shouldn't be a problem with the laucher. Any help is much appreciated.
No valid or Active service account (PC)
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08-24-2013, 05:00 PMgazzjoyceNo valid or Active service account (PC)
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08-24-2013, 06:35 PMSleepyEZ
I'm having this problem too D:
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08-24-2013, 06:38 PMBlitzplayer
Same here...
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08-24-2013, 06:40 PMXayoc
Same Problem here also...
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08-24-2013, 06:44 PMTwitty
Not going to lie, this is NOT what i woke up at 5:00 AM EST to do! Hope SE comes up with a solution soon!
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08-24-2013, 06:46 PMBevel
they havnt said anything all night long
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08-24-2013, 06:47 PMDrekster
Please support my thread. Same problem but documented:
http://forum.square-enix.com/ffxiv/t...iptions-Legacy -
08-24-2013, 06:52 PMd-tomoyo
same problem here
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08-24-2013, 06:56 PMLionheartQ
same here, le sigh
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08-24-2013, 06:58 PMchromelink
ditto, same problem here, been trying to acitvate my code all day with the "error 3" still havn't had any luck. i'd just like to see square give us a bump or something just so we know the're still working on it.
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08-24-2013, 06:59 PMWarkaiser
Same problem here. I can see FFXIV registered when I go into my account on the site, but trying to login to the game gives a "No valid or active service account" error. PC version NA
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08-24-2013, 07:06 PMcoromanther
this is weird.... legacy and I know I have the requirments met, but yet this shit is happening were I cant get in...if registering the beta code back in alpha and beta jacked my stuff ima be pissed and stuff....
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08-24-2013, 07:08 PMDag
:( same issues as everyone here
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08-24-2013, 07:11 PMBurnt
same problem here
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08-24-2013, 07:12 PMArinin
Legacy player here and I'm having the same issue... oh and here's the kicker... checked my forum profile to switch my character avatar and surprise surprise... I don't see my Legacy character but my P4 Character that were created.
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08-24-2013, 07:13 PMSleepyEZWhat the hell are you even talking about?Quote:
Originally Posted by Drekster
Anyways, should we go to sleep or wait for a fix? -
08-24-2013, 07:14 PMWarkaiserUm... your thread has absolutely nothing to do with what this thread is talking about. Stop promoting it here. This is a thread about a "No valid or active service account" error, which even brand new players are receiving (I just purchased it a few days ago). Not wether or not you are showing Legacy status on your account.Quote:
Originally Posted by Drekster
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08-24-2013, 07:15 PMHelli
Same issue. Also see FFXIV on my account when I go to the site.
question for people here, do any of you remember getting the 2nd 20 digit code after redeeming your early access code during beta?
Personally I don't recall getting it, or entering it........and I don't have the email confirming it. -
08-24-2013, 07:15 PMpsyfighter
same thing happen to me
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08-24-2013, 07:16 PMDreksterIn that case the code you entered is for the wrong region.Quote:
Originally Posted by Warkaiser
Look for these keywords and you ll get your answer. -
08-24-2013, 07:16 PMWarkaiserI never received mine. In fact, when attempting to register my 18 digit code on my receipt from purchasing on the SE site, I kept getting error 3. Yet it still shows the game as registered on my account. Have not received anything from SE since then, especially nothing regarding a new code. Yes I have checked spam folder, etc.Quote:
Originally Posted by Helli
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08-24-2013, 07:17 PMSleepyEZI got it. I entered it in.Quote:
Originally Posted by Helli
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08-24-2013, 07:43 PMDag
Not sure if this really matters but I was using firefox to try and put my code in and would always get error 3. I just decided to use chrome and I got it to work after 3 tries, and got the 20 digit code and put it in. Getting the client updates now.
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08-24-2013, 07:51 PMWarkaiser
Update regarding this, at least for some of us (NA PC players at lest):
For some the issue was that we registered our game codes, but never got the early access / pre-order bonus codes, or it would give an Error 3 when trying to submit it. SE just fixed that issue (about 15-20 minutes ago) and if you go in and redeem your game code now, it should accept it, give you your Early Access code (20 digit code) and allow you to activate it. After that login for the game should work.
Just did that myself and was able to login just fine. -
08-24-2013, 07:56 PMSleepyEZ
Got it
Downloading the update now :D -
08-24-2013, 08:02 PMHelliError 2 :(
I still get an Error 2 if I try again to get the 20 digit code :(
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08-24-2013, 08:05 PMSifr
Hopefully SE will fix this. I am a legacy player and still a no-go for going towards Early Access (still telling me I have no service account for XIV ARR). I'm feeling shi**ed on (and honestly I can say that there are people who are feeling the same).
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08-24-2013, 08:24 PMkinsiesame again
I'm also getting this. Why would another code be needed?
I thought the current client was all that's required; I participated in beta phases 3 and 4.
Didn't think any game time/payment was required until official release.
What gives? -
08-24-2013, 08:30 PMEnaska
For anyone that bought their game via download I found this treasure in my email order confirmation:
Product SKU: PC Download
Product Name: FINAL FANTASY XIV: A Realm Reborn Pre-Order Bonus Package
Qty Ordered: 1
Amount: $0.00
Serial Number/Product Code: AAAAAA-000-AAAAAA-000
Where "AAAAAA-000-AAAAAA-000" is the code that was given to you. I thought I was fine because I registered the first 20-digit code I received when I initially got into the Beta but I had to redeem this code here to get into Early Access.
You can redeem at: http://preorder.na.finalfantasyxiv.com/ and it will give you the new 20-digit code to get into Early Access at: https://secure.square-enix.com/accou...arlytop?rgn=na.
***Edit*** I am currently downloading my client updates so it worked! -
08-25-2013, 04:43 PMsmuckola
As a Legacy player who started with the "no valid or active" error, and then the 3108 error, I fixed my issue here. I think SE failed to automatically upgrade my Legacy status to Early Access, and there was also some problem in moving it from Windows to PS3. So there were a few different problems and I hope that helps someone.