Not showing my main character in 'select a service account' step

When trying to get my PS3 client ready for tomorrow, my client gets to anpoint where i must select my service account. Under option, I only see the name of my secondary character, which i made on a JP server during 3102. It wasnt the last i used, because i was on my primary character for the last few hours of phase 4. I really ope this doesnt mean im unable to use my main character during early access/the i cant even get the preorder benifits for her. Someone either fix this or help me understand :(

Well, I wanna keep her just in case there's another outage like thing or maintenance on NA servers and not Jp. I really hope it's just showing my Jp character because Shyzune was all moved around during the 3102 fix

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Originally Posted by Shyzune_Nymuro

When trying to get my PS3 client ready for tomorrow, my client gets to anpoint where i must select my service account. Under option, I only see the name of my secondary character, which i made on a JP server during 3102. It wasnt the last i used, because i was on my primary character for the last few hours of phase 4. I really ope this doesnt mean im unable to use my main character during early access/the i cant even get the preorder benifits for her. Someone either fix this or help me understand :(

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if is the same service account you don't have problem because the pre-order benefits are apply to your service account and from there to all character associated to that service account, even doses you create after official launch.

It's more than likely just showing the last character that was logged in. As long as it's the right service account, that's all that matters.

Please, could someone from a higher level help me? >~<I dont want to continue and not be able to use my character for early access

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Originally Posted by Ramzi

It's more than likely just showing the last character that was logged in. As long as it's the right service account, that's all that matters.

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But it ISNT showing the last logged in.

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Originally Posted by Shyzune_Nymuro

But it ISNT showing the last logged in.

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Maybe it's showing latest character created? Anyway I hope you get an official answer and it all works out. :)

P.S.

Are you still looking for a tank? Hit me up on PSN: HiroTanaka808

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Originally Posted by hiroyuki808

Maybe it's showing latest character created? Anyway I hope you get an official answer and it all works out. :)

P.S. Are you still looking for a tank? Hit me up on PSN: HiroTanaka808

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That could be it.. I just dont want to be on early access on an account i dont really even need. Also, i would like a tank to join us but you'd have to be on Coeurl.

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Originally Posted by Shyzune_Nymuro

Also, i would like a tank to join us but you'd have to be on Coeurl.

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Oh yeah, I was thinking of rolling a new character. If you guys don't mind me playing a little catch up (and I get in on Coeurl lol).

Also maybe you can ask in General Discussion or New Player Help if anyone else had a similar situation as you in regards to the service account.

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Originally Posted by hiroyuki808

Oh yeah, I was thinking of rolling a new character. If you guys don't mind me playing a little catch up (and I get in on Coeurl lol).

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Up to you haha. We'd do a little in game interview and stuff to see how ya roll.
But I dont want this thread deleted for bei g off topic, so lets talk on psn (when i get this fixed i'll add you)
I just REALLY want a mod or rep or someone to explain what the option means. I hope i can use ANY character for early access, not just the one listed as my 'option'

Hi,
I have nearly the same problem, and quite a number of others too.
I made a topic on the German Technical Support, very early this morning, haven't heard from any mod or rep yet.
There are quite a number of topics here in the English Technical Support Forum with similar problems, and there was also no official response what to do yet. :/

As you, I just want to know from a SE official, if I can just ignore that it doesn't list my Main Char and proceed...
After Error 90000 and 3102 I wouldn't want to lose the progress I made on my Main during Beta 4.
Hope we get a official statement soon...

Same thing happened to me. But I think it should be fine cause all my characters are displaying on these forums

Hi GreenLynx & Arexu
I hope you don't mind me asking...Was only one character listed? Was it the latest character you created?

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Originally Posted by hiroyuki808

Hi GreenLynx & Arexu
I hope you don't mind me asking...Was only one character listed? Was it the latest character you created?

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For me that is the case.

Hiroyuki808,
I have created 6 diff chars on this account during beta. This lvl17 lancer being my main on NA. Due to 3102 I was playing a diff toon on JP, and that char was on the client merge thing so I too was worried my other toons were gone. But upon setting up my profile on these forums I clicked edit characters and I was able to see ALL my chars created on this account (not just the jp one) and was relieved. Also somebody mentioned the JP character wasn't the last char they played and was wondering why it was showing that character for the main during the merge, it happened to me as well. I'd be worried if all the characters you created aren't showing up in your "edit characters" on these forum settings sorry to say.

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Originally Posted by hiroyuki808

Hi GreenLynx & Arexu
I hope you don't mind me asking...Was only one character listed? Was it the latest character you created?

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Hi hiroyuki808,
I had only one Char until I got hit by 90000 and right after that with 3102, I wanted to try Arcanist, so I made another Char on a JP server just for that reason, I think (can't remember 100%) I deleted that Char when I last logged in to see if 3102 was resolved, because I was concerned that something could get mixed up between my real main Char and that "Arcanist try out"-Char.

Both those Chars are listed here in the Forum, but only the "Arcanist try out"-Char is listed during registration on PS3.
It also does not list the pre order items in that window, can anybody say if they should be listed there?

Would be really really nice to hear from a SE official soon... :/
Quite some things don't run smooth since Beta 3, which is sad, cause I really like FFXIV ARR so far!

Greenlyx,
I can confirm that I saw saw a bonus item screen during the ps3 linking process (the cat and moogle cap) but I got CE and th other items weren't listed. But I believe the CE items will get mailed via in game mail or at least I hope! Lol

But I do hope everything gets resolved and smoothed out for EA tonight. I'll be bummed when I log in and my chars aren't there.

I just really want a mod to reply to this thread. Im stuck on the services page bwcause i dont want to proceed and find out messed up my early access. HELP.

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Originally Posted by Arexu

Greenlyx,
I can confirm that I saw saw a bonus item screen during the ps3 linking process (the cat and moogle cap) but I got CE and th other items weren't listed. But I believe the CE items will get mailed via in game mail or at least I hope! Lol

But I do hope everything gets resolved and smoothed out for EA tonight. I'll be bummed when I log in and my chars aren't there.

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You haven't input your CE key yet so no reason for it to show up. Early Access =/= CE. You'll get your items on Tuesday when the game officially releases.

If its only showing your JP char it should be fine because that was a char you created on your beta p4 account correct? And does It show that account to merge too? You shouldn't be worried that its showing a diff char because the game has no way of knowing which is your main hence showing the last character you created. I think as long as it shows a character from that p4 account you created it will be fine. But waiting may be a wiser choice just to be sure.

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Originally Posted by Arexu

Greenlyx,
I can confirm that I saw saw a bonus item screen during the ps3 linking process (the cat and moogle cap) but I got CE and th other items weren't listed. But I believe the CE items will get mailed via in game mail or at least I hope! Lol

But I do hope everything gets resolved and smoothed out for EA tonight. I'll be bummed when I log in and my chars aren't there.

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Thanks for the Info, so that is screwed to..., I know the CE items will have another code (I also pre ordered the CE, love me some Artbooks ;)).
Oh boy, so not only is my Main-Char missing on that registration page, the items I should get for pre ordering are not shown either...

It keeps getting better and better, btw. in Germany it is the 24. in 26 minutes, so EA is supposed to start in 11 hours and 26 minutes from now, I have a bad feeling, I won't start playing by than... :/

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Originally Posted by Shyzune_Nymuro

I just really want a mod to reply to this thread. Im stuck on the services page bwcause i dont want to proceed and find out messed up my early access. HELP.

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^This.

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Originally Posted by GreenLynx

Thanks for the Info, so that is screwed to..., I know the CE items will have another code (I also pre ordered the CE, love me some Artbooks ;)).
Oh boy, so not only is my Main-Char missing on that registration page, the items I should get for pre ordering are not shown either..

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I got the digital dl from psn so I don't have any keys to fiddle with. I have the CE edition already applied to my account per my psn account management info.

Yes I was worried about the main char on registration but if you think about it the game doent know what your main would be. Setting up my profile in this forum is the first time I selected a certain character as a main :/

Should i just post a new topic titled 'MODS ANSWER ME'? Dx I need an answer.

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Originally Posted by Arexu

I got the digital dl from psn so I don't have any keys to fiddle with. I have the CE edition already applied to my account per my psn account management info.

Yes I was worried about the main char on registration but if you think about it the game doent know what your main would be. Setting up my profile in this forum is the first time I selected a certain character as a main :/

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Well, with the keys everything went rather well for me regarding the major problems some had/have, so I am "only" stuck on that other problem.

True about the game not knowing which is my main Char, but the game should list all my chars I think and I would like to select my Main among them, cause if that wouldn't be a needed/important step in the process why should that step be there in the first place...

I just get more confused about the whole thing the longer I try to find a solution, reading quite a number of threads, German and English, with nearly the same problem, some solution ideas etc.
Maybe I should just log off and see what's going on tomorrow...

You say its fine but its trying to attach the items to a character that doesn't exist anymore.
I deleted the character its attempting the early access/Preorder stuff to and I don't want to accept because I know for a fact that character is gone.
I'm also a little confused seeing as when I log onto the forums, he's still there, and one of my other characters is missing. I don't understand that.

I wish there were some sort of news on this? I'd like to go ahead and get this all taken care of today while I'm able but it doesn't sound like there's any devs around to answer?

edit: I'm not sure if this could be a reason, but if you're a returning character, your 1.0 characters might have become deactivated and not showing up? I hope this is the case.

Im really getting annoyed. Less than 11 hours to EA and im stuck without ANYONE able to help. Why does this forum even HAVE mods if they dont even read posts???

@ Oscillate_Wildly:

Regarding your edit, I for one only have a Beta 4 Char, I am completely new to FFXIV.
And as I said I think (not 100% sure) I deleted the Char (Miqo'te) I only made to be able to play while my Main (Elezen) was stuck in 3102 Limbo.

So I am as confused as you that the Miqo'te showed up here in the forum and even more when only that Miqo'te showed up during that registration process.
I really want a official response from SE regarding all this before I proceed with the registration process.


Btw. I like your signature and I think I log off now with that ... thing... in mind, I shall sue you for any incoming nightmares! ;)

Good night everyone, fingers crossed, when I wake up in some hours every problem regarding EA etc. will be solved!

I'm glad its still popular after all these years. ;D

My theory behind the whole phantom character is that they're basing some of the login info after an old save right before the servers went offline. Because I'm pretty sure I didn't log out as a Botanist. If they are basing the forum information off of characters used to log in during phase 4, it'd make sense for me at least that it'd only show my main, and a deleted character, as I never got a chance to log into my spare. Not that I remember doing so anyway.

The old character from P4 that I deleted IS connected to my main service account (it says logged into phase 3, phase 4, and has my garlond goggles which I know did show up in my inventory during P4) so I'm thinking that all the servers are doing is drawing the most recent data.
Since the Goggles in the past spread to any character on the same service account, even if your main characters aren't showing up right now they should still be in your service history.
Not to mention I did log in with this account and its still active with my old pre order items from 1.0
This is what I'm putting all my chips on as I already made the plunge. |: If I'm wrong, I'm so sorry for suggesting that everyone just go ahead and trust that the items will be available on all phase 4 or 1.0 characters. < A>

I think we'll be ok on this. I think it just pulls data from jp servers first.

Keep this thread bumped so a damn mod sees this.

Bump (and it needs more characters to be allowed to post it, so here they are)

I have only one character... Used my actual character in beta 4 and my character doesnt show up in new lodestone and on launcher my account is invalid...