i'm still having issues with my PS3 promotional code. the PSN is still saying it's incorrect/no longer valid, the OB client says i have an unregistered/inactive account when i try to log in to run updates for EA, i pre ordered the physical copy of the CE version from Gamestop.com back in July (got the 18 digit EA code 2 hours after i pre-ordered it). i'm really anxious for SE to get back to me on fixing this so i can feel at ease knowing that i'll be in EA. i've tried every form of work around mentioned by other users but to no avail.
PSN says promotional code incorrect/no longer valid
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08-23-2013, 10:47 PMWaffles298PSN says promotional code incorrect/no longer valid
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08-23-2013, 11:03 PMScottSwezey
I was in the same boat with a preorder from Amazon. I ended up just cancelling it and ordering via PSN. I guess this doesn't work if you want the physical items from CE though. Hopefully they update people about this soon.
I have heard some have had luck with SE live chat giving them a new code. Lots got dropped from the queue after an hour of waiting too, but maybe it's worth trying. -
08-23-2013, 11:05 PMkhovel
The incorrect code is most likely you have the code for the wrong region. Check your account for the pre-order site and see if you are set for NA or EU
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08-23-2013, 11:56 PMWaffles298says "United States" language set to "English (US)" as for live chat, where do i go for live chat? support only gives me email support.Quote:
Originally Posted by khovel
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08-23-2013, 11:58 PMkhovelyou have to choose your support options carefully. they only allow the chat feature for certain items, and for others it's email only.Quote:
Originally Posted by Waffles298
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08-23-2013, 11:59 PMLinkschildhood
I preordered from Gamestop and I called them this morning and told them what was going on and they gave me a new pre-order code and I input it and got a second PSN code and everything worked perfectly.
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08-24-2013, 01:51 AMWaffles298
well, i stopped getting the "incorrect/invalid" error from PSN, problem is now i'm getting this error:
"An error has occured. (80023156)"
and i honestly have no idea what that means. -
08-24-2013, 02:02 AMRylgil07
I have that same error now. It means you tried to many times to redeem a code.
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08-24-2013, 02:27 AMWaffles298oh, okay. how long until i can try to redeem one again? just got off support with SE and they were kind enough to give me a sparkly new promo code...Quote:
Originally Posted by Rylgil07
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08-24-2013, 02:31 AMAres_Nocturnal
Pretty much it seems the Square Enix doesn't give a crap about this. You pretty much S.O.L
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08-24-2013, 02:39 AMRylgil07
unfortunately 24 hours
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08-24-2013, 05:24 AMWaffles298...well shucks. oh well. at least i can (hopefully) enjoy Sunday :(Quote:
Originally Posted by Rylgil07