I keep getting mixed things here, to my understanding there is an update since Phase 4 ended for 8/22 that other people have already gotten. However I am getting the same error I got last time when we moved from Phase 3 to 4, being I try to update and it just sits there then tells me the following.
Unable to update patch files. [11005][20815][20866][19900][5]
I wouldn't be worried except it was already a day into Phase 4 when I had to resort to using a torrent to download the needed files as it refused to update. Note that I tried uninstalling, deleting the folders, reinstalling and everything and it kept having the same issue. Is there anything anyone can suggest?
PC Update Issue
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08-23-2013, 08:02 PMAlphaFoxPC Update Issue
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08-23-2013, 08:07 PMAlphaFox
Yeah I was only seeing PS3 threads and comments so I figured that might be a completely different thing but guess I'll just sit tight for now lol.
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08-23-2013, 08:16 PMNekodar
See my post at http://forum.square-enix.com/ffxiv/t...=1#post1031667
Specifically the read-only section. -
08-23-2013, 08:43 PMAlphaFox
Well it removed the [5] error but regardless, still the same results. Having tried running as admin and not.
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08-23-2013, 08:49 PMNekodarBut did you check the folder if it's read-only or not? That's what helped people in the other thread at least...Quote:
Originally Posted by AlphaFox
Make sure that any changes are propagated to subfolders and files as well.
You may force a change by setting read only, then after letting that change take, clear read only flag again and let that change propagate through all subfolders and files... -
08-23-2013, 08:51 PMAlphaFox
The folders refuse to go from being read only, going into the folders and changing everything manually from read only was my only given option.
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08-23-2013, 09:03 PMNekodarDid it fix all the problems or do you still have problems?Quote:
Originally Posted by AlphaFox
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08-23-2013, 09:05 PMAlphaFox
Still the same result as above, my bad for not being clear I had already switched em around and tried when I made mention of it.
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08-23-2013, 09:11 PMNekodar
As a last option if you're secure in your computer and Windows knowledge:
Rightclick on the Square Enix folder, go into Security tab, add your user name and assign full rights to that folder and subfolders.
Possibly going as low as the Program Files (or Program Files (x86)) folder...
Can't recall all the options in English, so you'll have to know some of this stuff on your own... -
08-23-2013, 09:58 PMAlphaFox
Well thanks for the help regardless but still not able to get anywhere with it. It seems like its going to go but then when it says "Updating to 2013..08.22.000.0001" it stalls out and just keeps blinking till the error comes up. >.<
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08-23-2013, 10:08 PMSartori
Have you guys tried to bypass your router or dmz you computer. Thats what I do whenever there was an update.
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08-23-2013, 10:10 PMNekodarIf you haven't updated earlier, it still needs to get earlier patches first...Quote:
Originally Posted by Reitrenner
Also, the download size shown is the total of all files it needs to download, not just the currently downloading one. -
08-23-2013, 10:32 PMNekodarJust to be sure, you do have enough free space on your PS3? Assume you need at least double of the size it's reporting to download...Quote:
Originally Posted by Reitrenner
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08-23-2013, 10:40 PMNekodarSorry to say, I'm out of ideas...Quote:
Originally Posted by Reitrenner
I haven't tried installing on PS3 myself yet. Waiting for the box to arrive rather than let it download as I can play on my computer already.
Your best bet is to get people to like the OP in the PS3 thread we're posting in as well and see what else you can do to get reps to look into it... -
08-23-2013, 10:53 PMAlphaFoxI honestly don't know how I would do that. As for what I am updating it is the Updater/Launcher. I can't even get back to the actual sign in.Quote:
Originally Posted by Sartori
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08-24-2013, 12:46 AMNekodarWhat security softwares are you running?Quote:
Originally Posted by AlphaFox
BullGuard and ZoneAlarm are two that are known to wreak havoc with FFXIV...
Others that are supposed to enhance browser security in particular can cause problems.
Download managers and tools like NetLimiter can also cause problems... -
08-24-2013, 07:38 AMAlphaFox
*face palm* It was my windows firewall the entire time from the looks of it. I use AVG and disabled it but as soon as I disabled the firewall of Windows it started right to the setup page. Thanks :D