Anyone else still waiting ?

Hey,

Are there other ppl also still waiting for there ea key ?
I placed my pc order on 8/8/2013 on the square enix store.

I am talking about a normal eu edition.
Starting to worry a bit now.

i got mine on purchase. are you sure it's not in your spam email? could just be sending them in staggered dates. it only takes like an hour to download the client on non-peak hours.

Ye i checked my spam mail nothing there :(

Did you get the digital download, or did you buy a physical copy of the game?

Digital download

I know with the physical copies that were shipped a few days ago, there was a tracking number in the email. Clicking on that you could get to the game information and the early access code was in the email. Since you got the digital download version, you won't get that extra email from SE. Did you ever get the original email from them? Either way, go to the Square Enix website and login. Find you transaction history and you should see the digital download version of the game in there and from there, it should link you to your early access code. You will have to enter that code into a website, and from there it will give you a new code to enter into the game either when you log in or into another website linked to your actual account.

Quote:

---

Originally Posted by kameske

Digital download

---

If you purchased it from the Square Shop, you can always use www.findmyorder.com to look up your receipt. The preorder key should be on the receipt..

When i try find my order and i enter my info it doesnt find anything ?

If you have proof of being charged for the game, you could always try talking to Support if you can actually get someone without them hanging up on you or whatever. Otherwise, if you weren't charged, I could only really recommend trying to order it again, as it may not have went though properly the first time.. :\

Ye i sended them a mail with my order number.
And i payed with paypal and it went of my credit and i got an order confirmation

Quote:

---

Originally Posted by kameske

I placed my pc order on 8/8/2013 on the square enix store.

---

Mistake 1 /10

i have the same issue. see my post.

http://forum.square-enix.com/ffxiv/t...E-Online-store

Its a real shame imo how can they make this so hard

actually i think i may have resolved my issue after reading a lot of threads here. you will need to find your order. also, i would check to see that you were actually charged it may be that you didn't succeed in getting through the purchase. if not maybe you should try again. once that is done you should be able to do what i said in the edited post.

good luck.

Wel the money went of my paypal.
Also i got the mail but i cant find the order

And my order number looks like see-store-xxxxx is that correct or am i using a wrong number ?

I have the same problem... ordered august 10 from SE store(EU) and still no code...

Dont panic the Finderorder website only works when you bought the game from the NA store

Since your from the EU you get the code directly by mail
Ok its weird you didnt get yours yet got mine on 22 august in the early morning

But keep in mind i did 4 tickets with them about not getting my key
(yes 4, i was worried too :p)

Did that caused them to resend my key? maybe
Or are they just late with the key because of the amount of people?

Best thing to do is make a support ticket

Also make sure you check your spam folder and you dont have something enabled that automatic removes SPAM
For example my mailhost automaticly put SPAM mails into a seperate folder on the Webmail
So in my PC client for mails i never seen those

If you don't have your key at this point its time to contact whoever you preordered from and ask them about it, EA starts in less than 24 hours

In my case, when I ordered the digital version from SE, I recieved an immediate order confirmation with a registration code/serial code included in the confirmation email. It says you will recieve an email with an EA code but I've heard that is also false. I went to http://preorder.na.finalfantasyxiv.com/ and got my EA code after I registered with the new serial code and it worked perfectly.

I sended a mail asking where my key is staying... prolly gonna be to late for ea :-(

i have the exact same problem. sended them ticket yesterday.
"We’ll email you again near the time that the Early Access starts with the next steps."
still waiting for that to happen. unless they consider near the time 5 mins. before EA starts:mad: