How do I see my Collector's edition status?

I had standard 1.0 and used through beta 2-4. Yesterday bought AAR digital collectors and I've applied my early access code. However, I can't figure out where it says digital collector's edition.

Any help?

I'm fairly sure you'll only be able to get collectors edition items on actual release and that it'll unlock when you put in the code you get with the game.

I got the digital edition and it only gave me a pre-order/early access code. Not a collector's edition code... I won't be getting a CD key or anything from the packaged game.

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Originally Posted by Jixjax

I got the digital edition and it only gave me a pre-order/early access code. Not a collector's edition code... I won't be getting a CD key or anything from the packaged game.

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I'm going to be the bearer of bad news and say that because you played 1.0, you already have a service account under the Square-Enix Account Management Center. In which case, your Digital Collector's Edition cannot be applied to an existing service account. You would have to open a new one.

If you want the Collector's Edition status, you would need to wait until they announce the digital upgrade of $19.99.

I called SE Customer Service the other day and I was told that you can't see it on your Square Enix Management profile. I am guessing that the new Mog Station website will have what you're looking for when it eventually goes live.

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Originally Posted by _pops

I'm going to be the bearer of bad news and say that because you played 1.0, you already have a service account under the Square-Enix Account Management Center. In which case, your Digital Collector's Edition cannot be applied to an existing service account. You would have to open a new one.

If you want the Collector's Edition status, you would need to wait until they announce the digital upgrade of $19.99.

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Uhm... So I just wasted $50? Should I be requesting a refund?

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Originally Posted by Jixjax

Uhm... So I just wasted $50? Should I be requesting a refund?

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Before you take any action, go ahead and look through this: http://forum.square-enix.com/ffxiv/t...hase-Questions

It should answer any of your questions regarding your situation and probably correct any error I made in my post, if any.

Doesn't say anything about the situation I'm in...

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Originally Posted by Jixjax

Doesn't say anything about the situation I'm in...

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I guess I'll suggest you speak with a customer service rep and see what they say.

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Originally Posted by Jixjax

I had standard 1.0 and used through beta 2-4. Yesterday bought AAR digital collectors and I've applied my early access code. However, I can't figure out where it says digital collector's edition.

Any help?

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if you want the CE items you should have bought the CE digital upgrade. thats the only way you get the CE items on a 1.0 account. otherwise you would have to make a new SE account with your new game that you bought.

request a refund and upgrade your account to digital CE. you already used the preorder code so you dont miss out on early access or the preorder items anyways.

I think I found it.

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Originally Posted by Hvinire

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Let's say I purchased Version 1.0, and I want to get the pre-order bonus items, the collector's edition bonus items, and I also want to get all the physical goods that come with the collector's edition package. Would I be alright in just pre-ordering the collector's edition?

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Unfortunately, you would need the additional digital upgrade.
Changing the status of a current Windows service account must be done through a digital upgrade. Your current service account cannot be overwritten with a new registration code from the collector's edition.

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I'm in the same situation, but I preordered the physical version of the CE as opposed to the digital version specifically because of the physical components. What is my best option?

EDIT: Oh. Godammit SE. I'm gonna need to buy the digital upgrade too? ffs

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Originally Posted by RahfaelFavinco

I'm in the same situation, but I preordered the physical version of the CE as opposed to the digital version specifically because of the physical components. What is my best option?

EDIT: Oh. Godammit SE. I'm gonna need to buy the digital upgrade too? ffs

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If you were planning to upgrade from Standard Edition to Collector's Edition AND also wanting the physical items, your best bet was to pre-order the PS3 CE, because it would link your PSN and SE account and auto-upgrade you to CE status.

I`m in the same boat here-.- They should be able to easily fix this. At least they should´ve given a response about this issue.

I've also been trapped by this. I just sent an email to customer support to try and see if I can get this addressed - does anyone else see an option to chat with customer service, or call them? All I see are the email support options, which I'm not a big fan of...

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Originally Posted by Joon143

I`m in the same boat here-.- They should be able to easily fix this. At least they should´ve given a response about this issue.

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They had threads about this though. Convoluted serial system? Oh heck yes. Be that as it may some people simply just didn't bother to read.

How can you describe it as people 'not bothering to read' something that they didn't know existed?

I´d like some source to see if it really is that super clear to notice

so from my understanding.

1.0 non-legacy member:
no early access
no pre-order items
has to buy PS3 version for pre-order and early access.
there is a digital upgrade for non-CE but it is not yet available and is not a pre-order.

1.0 legacy member:
early access
no pre-order items
has to buy ps3 version for pre-order
there is a digital upgrade for non-CE but it is not yet available and is not a pre-order.

both 1.0 versions
PS3 pre-order code is auto applied to a new PS3 account that will be linked to the 1.0 account when you physically receive the PS3 game codes that come with the game released on aug 27.

Therefore, 1.0 non-legacy members have no access to early access.

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Originally Posted by Cycloptichorn

How can you describe it as people 'not bothering to read' something that they didn't know existed?

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http://forum.square-enix.com/ffxiv/t...hase-Questions

It was a sticky in the general forum and I believed mentioned a few other times in other places.

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Originally Posted by Jixjax

I had standard 1.0 and used through beta 2-4. Yesterday bought AAR digital collectors and I've applied my early access code. However, I can't figure out where it says digital collector's edition.

Any help?

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Do you bought the PC CE or the PS3 CE?
If you have an 1.0 account then you can't register the PC ARR CE on it, because you can't register 2 PC version to the same service account and the CE items are included in the game code. You would need the PS3 CE

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Originally Posted by Joon143

I´d like some source to see if it really is that super clear to notice

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I posted this earlier: http://forum.square-enix.com/ffxiv/t...hase-Questions

It was in the old General Discussion forum. It was stickied and made three months ago. Hard to miss :/

Will people who have the 1.0 Collector's Edition be able to apply the pre-order bonus in-game items and early access rights to their old accounts if they pre-order the standard PC version of the game?
When registering the pre-order bonus code you will be able to select which FFXIV service account the bonus is applied to.

Solved. We're covered. No more worrying.

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Originally Posted by Silversnow

http://forum.square-enix.com/ffxiv/t...hase-Questions

It was a sticky in the general forum and I believed mentioned a few other times in other places.

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I bought the CE edition before I ever went to the forums, and the page advertising it certainly didn't make it clear!

A few obscure references on forums players may or may not even be reading isn't a substitute for clearly marking your order page, and I think it's pretty darn understandable that not everyone obsessively reads everything written.

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1.0 non-legacy member:
no early access
no pre-order items
has to buy PS3 version for pre-order and early access.
there is a digital upgrade for non-CE but it is not yet available and is not a pre-order.

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Not sure how it's going to work, but I bought a CE edition and registered my pre-order code; got early access code input successfully, and see the Early Access rewards listed; just not the CE rewards.

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Originally Posted by Cycloptichorn

Not sure how it's going to work, but I bought a CE edition and registered my pre-order code; registered my pre-order code, got early access code input successfully, and see the Early Access rewards listed; just not the CE rewards.

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That's because the pre-order code is separate from the collector's edition registration code. If you want to attach your collector's edition bonus onto your account, you either buy the digital upgrade or I hope you purchased the PS3 CE.

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Originally Posted by Firesped

both 1.0 versions
PS3 pre-order code is auto applied to a new PS3 account that will be linked to the 1.0 account when you physically receive the PS3 game codes that come with the game released on aug 27.

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You register the preorder code to your PSN account, then link the PSN account to your SE account and the service account you want to play (if you have more than 1 on the SE account). Then the PSN account register automatic early access and the preorder items to your choosed service account, even if it is an 1.0 account

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Therefore, 1.0 non-legacy members have no access to early access.

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If you have the preorder code, even an non-legacy 1.0 account can get early access.
In some gameshops in germany (like Saturn) they sold stand-alone preorder codes for 5€.

I've read that page. and this one http://lodestone.finalfantasyxiv.com...96bf81c212957d

from my understanding it was said that if you had a 1.0 account, you could not apply PC version codes (activation codes) to it. Now the pre-order code is probably different and can be applied but the physical game codes will not work if they are PC.

Just tracked down a copy of a physical PS3 CE, and I think it cost more for me to buy it than it would have to for me get the physical PC CE and upgrade my regular account to CE digitally.

Hmmm...$80+how much it is for upgrading? (30?) versus a sold-out PS3 CE ($220)...

"I bought the CE edition before I ever went to the forums, and the page advertising it certainly didn't make it clear!

A few obscure references on forums players may or may not even be reading isn't a substitute for clearly marking your order page, and I think it's pretty darn understandable that not everyone obsessively reads everything written. "

Exactly. SE owes me big-time.

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Originally Posted by RahfaelFavinco

Exactly. SE owes me big-time.

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Its $19.99 for the upgrade.

And SE doesn't owe you anything.

I'm sensing an air of entitlement from some of the Legacy Players. I'm not a 1.0 player, but this entire process does sound incredibly confusing, and convoluted.

That being said, I've never purchased FFXIV 1.0 - When I bought the Digital CE Version of FFXIV ARR, I was given a code which I used to activate my account and gain early access. I also don't see any indication of having received any of the Collector's Edition Perks, so it isn't just the v1.0 players having an issue with this. I'm having an issue as well. No where on my account do I see that my Collector's Edition status has been applied.

Put on your Onion Helm?

nevermind, that's too old school. :P

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Originally Posted by Damien

That being said, I've never purchased FFXIV 1.0 - When I bought the Digital CE Version of FFXIV ARR, I was given a code which I used to activate my account and gain early access. I also don't see any indication of having received any of the Collector's Edition Perks, so it isn't just the v1.0 players having an issue with this. I'm having an issue as well. No where on my account do I see that my Collector's Edition status has been applied.

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Your account won't actually show that you have CE status. All the digital CE items will be received by Mog Mail in-game at launch. Someone mentioned in another thread that the new Mog Station site will show your CE status.

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Originally Posted by Damien

I'm sensing an air of entitlement from some of the Legacy Players. I'm not a 1.0 player, but this entire process does sound incredibly confusing, and convoluted.

That being said, I've never purchased FFXIV 1.0 - When I bought the Digital CE Version of FFXIV ARR, I was given a code which I used to activate my account and gain early access. I also don't see any indication of having received any of the Collector's Edition Perks, so it isn't just the v1.0 players having an issue with this. I'm having an issue as well. No where on my account do I see that my Collector's Edition status has been applied.

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I don't know where you're sensing this entitlement. We're all trying to help here.

And to answer: The pre-order code is entirely separate from the registration code. You'll probably receive that in an email either Saturday or on the 27th.

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Originally Posted by _pops

I don't know where you're sensing this entitlement. We're all trying to help here.

And to answer: The pre-order code is entirely separate from the registration code. You'll probably receive that in an email either Saturday or on the 27th.

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Well - I hope you're right. I have to agree that Forum Posts aren't exactly the best place to communicate with your customers about the process they have to complete to obtain the digital items they have purchased. I've checked, and double-checked my order receipt and none of this information (besides the Pre-Order Codes) was covered. Thanks for the prompt reply - it is appreciated.

I was tricked by the husband! I thought I had 1.0 CE because Onion Helm shows up on my account. Apparently, he registered CE on his account, then gave me Onion Helm code. Boo, so now I think I just need to link PS3 CE to my 1.0, and I should get the bonus items.

Ok so I am 1.0/Legacy and bought this

http://store.na.square-enix.com/stor...0#.UhZrkGTwJOw

You guys saying I won't get my Couerl Mount?

I'm glad I stumbled upon this thread. Luckily I was still able to cancel my order, and get a refund.

So, I'm guessing the digital upgrade comes out on the official launch date?

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Originally Posted by Chocob0charmer

Ok so I am 1.0/Legacy and bought this

http://store.na.square-enix.com/stor...0#.UhZrkGTwJOw

You guys saying I won't get my Couerl Mount?

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Not on your Legacy account, no. I bought mine from the SE store as well, so if you go to your invoice, you can still cancel your order and get your money back.

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Originally Posted by Rhyz_Xerione

Not on your Legacy account, no. I bought mine from the SE store as well, so if you go to your invoice, you can still cancel your order and get your money back.

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Seriously? That makes zero sense...

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Originally Posted by Chocob0charmer

Seriously? That makes zero sense...

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Just buy the CE upgrade for $19.99 on launch. Why are you all jumping the gun and paying $30 more??

And how does it not make sense. You pay LESS money this way. A lot less.

Cancel that order and wait till launch then buy the upgrade.