Client Issue with PS3

Hey guys,

I'm not sure if its only me or something wrong with the client! i'll tell you guys the scenario i'm having here! But before I start I would like to mention that I have a legacy account/character (my game is 1.0 collector's edition)

• I purchased the game from Amazon (FFXI: ARR Collector's Edition PS3)
• I pasted the promotional code i've recieved from Amazon to the pre-order website and recieved the PS3 code game.
• I installed the game for my PS3. I updated the client, logged into my account and here comes the issue!
• While going through the steps, I had two choices where I have to put the game on or link 'em (not sure what was the option exactly) they were to choose either Beta or Pre-order, i've chosen "Pre-order" and clicked next ..
• Now i'm on a page where "it seems" I have to choose a character. In my case, i've made a character before phase 4 ends, but I only logged in it once, it was like a mule or an alternative character. The problem is, my main character doesn't seem to appear on the list! and the mule/alt character is already ticked and cannot tick it off.
• I tried to scroll down or move the cursor somewhere that might trigger my main character, but it doesn't seem listed at all.
• Not to mention, I think i've deleted the mule/alt character but not sure if I have done that in the first place to be honest. Further more, I can see the two characters the mule and the main in the forum.

This is my issue, hope you guys assist me with it ..

Ok here are screen shots taken from the PS3 .. not sure but when I started registering again it seems the dialog was asking me what do I want to use the codes for? either new account or run it over an existed account. But would you guys ensure that point for me please? because seriously I cannot understand thier registeration (English is not my native) Well, by the end I clicked on NEXT and registered... my only concern is why was my KEN RAGE character (main character) not mentioned, instead the only mule/alternative character mentioned was "Kenshiro Al'ateg" which from my thought i've deleted it ....


http://i49.photobucket.com/albums/f2...TERATION/1.jpg
I've chosen Pre-Order ..

http://i49.photobucket.com/albums/f2...TERATION/2.jpg
To make things clear, Whats written on the second picture is:

* Select a Service Account
Please select a service account to register FFXIV: A Realm Reborn - Pre-order code PLAYSTATION 3 or create a new service account by selecting an existing service account. you will be able to play on a different platform using said service account as well as transfer characters created during FINAL FANTASY XIV Version 1.0. the beta test and early access.

If you select and existing service account. please confirm the characters and options available before continueing.

*Service accounts that have become inactive will be reactivated automatically

http://i49.photobucket.com/albums/f2...TERATION/3.jpg
and third picture's explaination:

You may also create a new service account. please note that you will be unable to import characters created during FINAL FANTASY XIV Version 1.0 the beta test or early acess (Button: create new service account


http://i49.photobucket.com/albums/f2...TERATION/4.jpg


Regards,

That's kind of scary... seems they are giving you the option to choose between your existing character from beta, or a new character to get the preorder bonus. Can you not apply the preorder bonuses to the beta character?

By the way, are you able to go "back" and choose the beta service to see if it gives you the same preorder options?

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Originally Posted by Ramzi

That's kind of scary... seems they are giving you the option to choose between your existing character from beta, or a new character to get the preorder bonus. Can you not apply the preorder bonuses to the beta character?

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Well, the option comes after I choose Beta or Pre-order is the same.. however, when I choose Pre-order, I can either apply the Pre-order codes on my 1.0 account OR create a new account (from my assumption)

I already applied my pre-order codes on my 1.0 account, but i'm still extremely worried lol.

Ah ok. The whole 1.0 service transfer sure does complicate things. I'm just playing for first time on PS3, so I'm hoping it will be a bit more straight forward. Pick pre-order- add to beta character and bob's your uncle. Unfortunately I cant even get in right now due to technical issues on PSN.

I have the same issue but im not legacy: I played on B4 with my main character, at some point i got error 9000 well i kept playing , anyway at the near end of the B4. When the NA servers were geeting fixed and got closed i created a random. Character . Just to play a bit. Anyway after that, i never got online again, until now that im lauching the new. Client and everything... The problem is that. At some point of the details you have to agree and everything, i have to confirm the details of my service account FFXIV-pre order code PS3 and i can only choose my random char that i made at the end, and not my main character, I went to this loadstone forum and i can select as my main the main char the origianal Hyur ( main charcater) and the other Random one. Whats happening what should i do, i want the pre order bonus on my main char not on my alternate char.

same here as well
I want to say that it may let us choose our main char when the EA starts but this whole confirmation thing worries me. Im going to wait a bit before I click next and come back later

I'm in the same boat. I created an alt on a JP server because of 3102 and it was the only name that showed up when I linked my accounts. I'm hoping it's just SE way to show just the ALT character under option and hides your main. Can anyone with only 1 character confirm that nothing shows under options? Or does it show your only character?

Seems as though quite a lot of people are experiencing this problem.

I also created a character on a JP-server because of the 3102-situation. This was a character I created just so I would actually get to play during the Beta 4. I logged in with my main character after the 3102-issue was fixed, so I'm wondering why my alt. character is the one showing. If my alt. character had been the last one I used during the beta, I would've understood it more. I sent a mail to customer support, but I'm not holding my breath when it comes to actually getting an answer before I have to make a choice so that I'll actually be able to play during early access.

To me, it's not so much the fact that I might get my alt. character - the reason being that they're pretty much equally levelled. My biggest concern is that the character is on a JP-server, which ain't exactly ideal since I'm from Europe.

So, what do we do, or do the bonus apply to all your characters? Or just one?

I'm still hoping someone with only one character will show up and chime in. I'm curious to know if they still have an "options" section. If they do have the options section does it show their main character name? Or is it just blank? No Options section? C'mon someone with only one character lol.

I didn't predict many players with exactly the same issue lol .. seriously this is confusing, I already confirmed even though the only character appears in the list is the alternative character i've created in the Jap. server. Maybe its just to distinguish the 1.0 service? who knows ..

this thing is really confusing, I also only had the choice between two side characters, either way my main is listed here in the forums. hope SE will get an official statement out about that.

Yeah I went ahead and excepted it. I saw it as my Final Fantasy XIV account with the "option" to give it to my alt which is Mr. Popalotti. I just hope that when early access starts I just choose my main Luc, and everything will be fine. Would be nice though if someone who didn't make an alt came in to say theirs just showed Final Fantasy XIV with no names, and no options.

My thoughts , if your character is linked to this account I dont see why they wouldnt let you have the choice at the EA to send your bonus stuff to the character you really want, imo it is just an issue that it only shows JP server instead of all the character you had during the beta so once more. my guess its at the EA they'll let you choose which char you want to use for your pre-order bonus.

Major threads right now is people are getting NA for EU region or vice versa redeem codes for the EA

Probably it just shows one character, but u get the. Bonus. And u can play with all, idk about the moogle cap u have to recive, will it recive it only onr character or all ur characters? Since u cant really change your options.

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Originally Posted by Luciano_Bozzelli

Yeah I went ahead and excepted it. I saw it as my Final Fantasy XIV account with the "option" to give it to my alt which is Mr. Popalotti. I just hope that when early access starts I just choose my main Luc, and everything will be fine. Would be nice though if someone who didn't make an alt came in to say theirs just showed Final Fantasy XIV with no names, and no options.

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This is my thoughts exactly.

Quote:

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Originally Posted by Aguiluz

I have the same issue but im not legacy: I played on B4 with my main character, at some point i got error 9000 well i kept playing , anyway at the near end of the B4. When the NA servers were geeting fixed and got closed i created a random. Character . Just to play a bit. Anyway after that, i never got online again, until now that im lauching the new. Client and everything... The problem is that. At some point of the details you have to agree and everything, i have to confirm the details of my service account FFXIV-pre order code PS3 and i can only choose my random char that i made at the end, and not my main character, I went to this loadstone forum and i can select as my main the main char the origianal Hyur ( main charcater) and the other Random one. Whats happening what should i do, i want the pre order bonus on my main char not on my alternate char.

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I am having the same issue....

Probably it just shows one character, but u get the. Bonus. And u can play with all, idk about the moogle cap u have to recive, will it recive it only onr character or all ur characters? Since u cant really change your options.

Considering the PC version only ask for the service account and not characters in specific. I believe all your account related items will appear on all characters. My understanding of how it works is that it binds to a specific character from the PS3 which tells SE site that you have said bonus and automatically set a record of it on your account manager which probably then sends all the items to all your characters via moogle.

Of course is not confirmed, but is only logical that if PC players get to all it on all characters PS3 will have the same perks.

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Originally Posted by xEthan

Considering the PC version only ask for the service account and not characters in specific. I believe all your account related items will appear on all characters. My understanding of how it works is that it binds to a specific character from the PS3 which tells SE site that you have said bonus and automatically set a record of it on your account manager which probably then sends all the items to all your characters via moogle.

Of course is not confirmed, but is only logical that if PC players get to all it on all characters PS3 will have the same perks.

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What you're saying is my assumption! we just need to confirm it ..

I guess everyone has already noticed this, but our main character is still there when we log into the game. So, I guess the reason why the other character was showing under "Option" was just to show that we had more than one playable character registered on our account.

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Originally Posted by Raaz-cc

I guess everyone has already noticed this, but our main character is still there when we log into the game. So, I guess the reason why the other character was showing under "Option" was just to show that we had more than one playable character registered on our account.

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Furthermore, the character that was listed for me "Kenshiro Al'ateg" was already deleted lol. I just can't get it why was it there when I was registering ...

Hi Bosaif, I have a similar issue but my legacy character show ups on my account service 1 but it said I did not link properly the account and cannot use my character on the ps3. So I have a question how did you re-register so I can properly link my account?

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Originally Posted by VagabondPriest

Hi Bosaif, I have a similar issue but my legacy character show ups on my account service 1 but it said I did not link properly the account and cannot use my character on the ps3. So I have a question how did you re-register so I can properly link my account?

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I can't promise you to give you the right answer since I myself in confusion lol Well, which page your having a problem with? is it where you have to choose between the account listed (which is ticked and you may choose NEXT to proceed to next step) OR creating a new account?

If so, I've chosen NEXT and had the previous character "ticked"!

I use a PS3 and also ordered from Amazon and don't have this issue. Sorry but you probably screwed up somewhere.

I accidentally click create new service on your 3rd picture. I was wondering if you were able redo the registering completely? Start all over again?

Quote:

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Originally Posted by VagabondPriest

I accidentally click create new service on your 3rd picture. I was wondering if you were able redo the registering completely? Start all over again?

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My only guess is that you have to contact SE >_<; I know this is frustrating but they might be able to roll back the process you've made!

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Originally Posted by Selsix

I use a PS3 and also ordered from Amazon and don't have this issue. Sorry but you probably screwed up somewhere.

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Not sure about that Selsix, if you've noticed my reply #24 you'll see that the Alt. that was mentioned in the picture was already deleted during Phase 4. So the issue most likely with the client or the server that FFXIV connected too (w/e)

I haven't even been able to install the game. I have done all of the steps Sony and Verizon has said to do. I have also turned off the screen and power saver and disabled the media search on the ps3. I have downloaded directly from the store. Now I had to reformat the ps3 hard drive.

Okay, I just recieved the CE items along with the pre-order bonus!

It seems that the assumption was right ..