For Version 1.0 Users that Did Not Receive their Beta Invite
Greetings everyone,
To better help the version 1.0 users that did not receive their Beta Test email, we've created a special flow to get assistance from our Support Center. Visit the FFXIV: ARR Support Center Site.
Then fill out the fields using the following information:- Contact Category: Accounts/ID
- Contact Sub Category: Registration Code
- Contact Details: Blocked Phase 3 Beta Test Invite
Click "Next" (you will need to log into your Square Enix account) to proceed to "Email Support". In the Detailed Condition field, simply provide the following information:
- Registered Email Address (if different than what was entered in Contact Email Address field)
- Square Enix ID
The Support Center agents will then review your ticket and Square Enix account information and if you are confirmed a beta recipient, we will reply with your Beta Test key and instructions on how to register it.
Thank you once again for your patience and we hope to get everyone into the Beta as soon as can.
Did anyone else get this message?
On Jun 22, 2013, at 12:37 PM, <support_na_cs@square-enix.com> wrote:
> Thank you for contacting SQUARE ENIX support,
>
> It appears the issue you reported has been resolved as there is a beta code already registered to the provided Square Enix ID. If you are still experiencing problems, please do not hesitate to reply to this ticket and we will gladly assist you further.
>
> Thank you for contacting the SQUARE ENIX Support Center.
Umm i never got an email for phase 3 ps3 beta or a code. So how has it been resolved and how is there one already linked to my account if i never did it!?!
FINAL FANTASY XIV - Windows(R) Jun. 12, 2012
FINAL FANTASY XIV - Legacy Sep. 10, 2012
FFXIV: A Realm Reborn - Alpha Test Dec. 11, 2012
FFXIV: A Realm Reborn - Beta Test Feb. 19, 2013
that is all that is connected to my account. so are they telling me i have beta access well i knew that the issues was not ps3 beta code. they avoided the issue completely and "resolved" it after the fact. Am i the only one who got this generic email?