Submitting bugs

Hi, I know I'm very late, but there's a bug I would have liked to submit. (I noticed it today)

It would seem the bug report forum was locked or something so I can't do it here. Is there any other place I can submit a bug?

Just want to make sure it will be fixed in ARR...

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Originally Posted by Randelmire

Hi, I know I'm very late, but there's a bug I would have liked to submit. (I noticed it today)

It would seem the bug report forum was locked or something so I can't do it here. Is there any other place I can submit a bug?

Just want to make sure it will be fixed in ARR...

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Bug report forum is locked because the game is down, once ARR starts up again you'll be able to bug report til your heart's content ;)

Quote:

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Originally Posted by Randelmire

Hi, I know I'm very late, but there's a bug I would have liked to submit. (I noticed it today)

It would seem the bug report forum was locked or something so I can't do it here. Is there any other place I can submit a bug?

Just want to make sure it will be fixed in ARR...

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Once beta forums are open you can submit any bug you know on there :)

How can you notice a bug today when the servers are down? o.O

Quote:

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Originally Posted by Altena

How can you notice a bug today when the servers are down? o.O

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No idea i bet the bug he want to report have been found and post in the alpha forums. Or maybe it's something he dislike in 1.0 where it going to change anyways he should have just said what the issue was lol but w/e

Hmmm... I'll submit it here in case an admin see it. If there's no answer I'll submit it again in the beta forums.

Basicly, it's related to the librairies path (My Documents, My Pictures,etc).

In the french version of Windows, "Librairies" is called "Bibliothèque".

Basicly, I moved my librairies on my D: drive, since my C: drive is a small SSD. So I created the folder D:\Bibliothèques\ to put everything.

The problem comes from the "è" letter, which is not a standard english letter. It would seem FFXIV didn't like it. Instead of saving its data in D:\Bibliothèques\Documents\My Games\FINAL FANTASY XIV\, it created a new folder and saved everything under the folder D:\Bibliothèques\Documents\My Games\FINAL FANTASY XIV.

Here's a screenshot to help you understand :
http://i.imgur.com/hAgTeHR.png

Edit : If I noticed it today it's because I decided cleaning my hard-drive today.
Considering ARR should be rewritten from scratch, maybe it will be fixed anyway.

Quote:

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Originally Posted by Randelmire

Hmmm... I'll submit it here in case an admin see it. If there's no answer I'll submit it again in the beta forums.

Basicly, it's related to the librairies path (My Documents, My Pictures,etc).

In the french version of Windows, "Librairies" is called "Bibliothèque".

Basicly, I moved my librairies on my D: drive, since my C: drive is a small SSD. So I created the folder D:\Bibliothèques\ to put everything.

The problem comes from the "è" letter, which is not a standard english letter. It would seem FFXIV didn't like it. Instead of saving its data in D:\Bibliothèques\Documents\My Games\FINAL FANTASY XIV\, it created a new folder and saved everything under the folder D:\Bibliothèques\Documents\My Games\FINAL FANTASY XIV.

Here's a screenshot to help you understand :
http://i.imgur.com/hAgTeHR.png

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That does not seem like a issue with SE end more like how the computer read the files.

Quote:

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Originally Posted by Zenaku

That does not seem like a issue with SE end more like how the computer read the files.

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It is an issue with SE.

Over 10 other games could properly write in the right folder.

Being french I have seen that kinds of bugs in many games and software. For some reason, many softwares don't like "unusual" characters ( éèêëç ...)

I agree, looks to be a character encoding issue with the game.

You explain it very well and I can also understand why you only just noticed it today :p

I withdraw my query. Nice catch.

So convenient with our languages.. like German, French, Spanish and English... I didnt even notice that was a French UI of Windows until I read it in your post.. lol even then it all still makes sense XD

Will try out the beta if it still happen then report it in the right area :)

Quote:

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Originally Posted by Randelmire

Hmmm... I'll submit it here in case an admin see it. If there's no answer I'll submit it again in the beta forums.

Basicly, it's related to the librairies path (My Documents, My Pictures,etc).

In the french version of Windows, "Librairies" is called "Bibliothèque".

Basicly, I moved my librairies on my D: drive, since my C: drive is a small SSD. So I created the folder D:\Bibliothèques\ to put everything.

The problem comes from the "è" letter, which is not a standard english letter. It would seem FFXIV didn't like it. Instead of saving its data in D:\Bibliothèques\Documents\My Games\FINAL FANTASY XIV\, it created a new folder and saved everything under the folder D:\Bibliothèques\Documents\My Games\FINAL FANTASY XIV.

Here's a screenshot to help you understand :
http://i.imgur.com/hAgTeHR.png

Edit : If I noticed it today it's because I decided cleaning my hard-drive today.
Considering ARR should be rewritten from scratch, maybe it will be fixed anyway.

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Stuff doesn't normally save to the libraries folder in the first place, at least not on my PC- the libraries folder contains links to other document folders, rather than the folders themselves- I would just change the name to the english "Libraries" or some other word.

You can work around this with a symbolic link to the right folder name, though. easy as pie.