Hacked SE account?

Now, this does not strictly relate to FF14, but i got a tonn of emails about my ff11 account being suspended, and im wondering 2 things:
1) Is it fake?
2) Is my ff14 account in danger? (because I believe they are the same one)

The link to the site seems legit, but i am veeeeery suspicious at the volume of the emails.

http://i1236.photobucket.com/albums/...ps19f7a6b8.jpg

That's why I have several emails. Never use your same email for FFXIV to other websites ever... :3

But... how do they get our email?
Seems theres already a thread on this (derp sorry)
I mean multiple people on THIS site got this.
So unless we all visited some other site that in turn gave away our email...
Was it an email leak in SE?

It's a scam, don't follow the instructions. this is 2nd thread here:

http://forum.square-enix.com/ffxiv/t...ta-application

Quote:

---

Originally Posted by Pseudopsia

It's a scam, don't follow the instructions. this is 2nd thread here:

http://forum.square-enix.com/ffxiv/t...ta-application

---

well obviously im not gonna follow it...
I cant even play ff11 anyway because i sent all my money to the prince of Nigeria >_<
Funny thing is, the link actually looks legit >_<

Quote:

---

Originally Posted by Renen

But... how do they get our email?
Seems theres already a thread on this (derp sorry)
I mean multiple people on THIS site got this.
So unless we all visited some other site that in turn gave away our email...
Was it an email leak in SE?

---

Since I noticed someone mentioned that they got different emails like FFXI and Diablo 3...

Let me explain to you.. and I am a web developer...
When I finished building my own website and setup servers running...
If you register your new account on my website by using your email that's also for your FFXIV account...
I can see your email inside my database...
One day.. My server got hacked and caught your email possibly...
BOOM! ...you got spams.. So I don't think it has something to do with SE being hacked. >.<

I am sure your FFXIV account is in safe but you will need to create a new email and never give away to anywhere again.

Hey Folks,

Thank you very much for taking time to report this email concern to us. This matter was brought to our attention early this afternoon and we are currently in the process of reviewing and escalating the issue.

If you, or any of our customers, are ever in doubt about the safety of a site, hover over the URL Links and the true address should appear at the bottom of your screen; some people may have their systems set up differently so the information may be listed elsewhere.

If any of our customers have visited the site, please take the precautionary means and run a thorough virus/malware scan and then take the steps to securely change your passwords.

Thank you, again, for being proactive and alerting us to these possible email phishing attempts

-Senior Game Master Jhanaka

true.. so far i have yet to get this, so is safe to say the site i've been going didnt get hack :P

Quote:

---

Originally Posted by Jhanaka

Hey Folks,

Thank you very much for taking time to report this email concern to us. This matter was brought to our attention early this afternoon and we are currently in the process of reviewing and escalating the issue.

If you, or any of our customers, are ever in doubt about the safety of a site, hover over the URL Links and the true address should appear at the bottom of your screen; some people may have their systems set up differently so the information may be listed elsewhere.

If any of our customers have visited the site, please take the precautionary means and run a thorough virus/malware scan and then take the steps to securely change your passwords.

Thank you, again, for being proactive and alerting us to these possible email phishing attempts

-Senior Game Master Jhanaka

---

thank you thank you thank you >.<

Quote:

---

Originally Posted by Renen

Now, this does not strictly relate to FF14, but i got a tonn of emails about my ff11 account being suspended, and im wondering 2 things:
1) Is it fake?
2) Is my ff14 account in danger? (because I believe they are the same one)

The link to the site seems legit, but i am veeeeery suspicious at the volume of the emails.

http://i1236.photobucket.com/albums/...ps19f7a6b8.jpg

---

If it makes you feel any better, I get constant emails about WoW, Starcraft and Diablo III accounts that I don't own (And out of those 3, I had a WoW account for 1 month and not even registered to that address... @_@) So don't worry about it. If you're ever in doubt about your account, never email them. Give them a call or get on webchat, the guys are really amazing (from my experiences) and will talk you through any problems if there are any.^^

You could also use a security token... that is the safest method of securing your account...

from my experience if you did get accessed from another IP you get locked out of your account, then have to call SE.
happened to me when i used my phones internet on my laptop for the first time & one time at the airport.

I get similar e-mails about WoW, D3 and SC2, too. Funny thing is, i've never even played nor tried any of them.

Quote:

---

Originally Posted by indira

from my experience if you did get accessed from another IP you get locked out of your account, then have to call SE.
happened to me when i used my phones internet on my laptop for the first time & one time at the airport.

---

Nope. Your account just gets locked and you have to change your password. If you have a security token then you can access your account on any IP... (Which is useful for people who play on laptop)

Quote:

---

Originally Posted by Kirito

Nope. Your account just gets locked and you have to change your password. If you have a security token then you can access your account on any IP... (Which is useful for people who play on laptop)

---

i have a token and each time i use a new connection i have to call.

Quote:

---

Originally Posted by indira

i have a token and each time i use a new connection i have to call.

---

Really that should be impossible. http://support.na.square-enix.com/fa...0&so=4&q=token
The support says that you can avoid a login restriction by using a security token... you can get a login restriction by logging into different IP's...

Quote:

---

Originally Posted by Jhanaka

This matter was brought to our attention early this afternoon and we are currently in the process of reviewing and escalating the issue.

---

http://i.imgur.com/sQFSf.jpg






But thank you for looking into it.

It's quite obvious when you check the sender's e-mail it shows up as yglhfs@something.com.br. Every single one of them

Wow so I wasn't the only one with these mails ... it was pretty obvious as you can clearly see the senders email not being an SE domain, just a tip, always check the mail header/source mailfrom address and u will see the real domain.

I use 3 email addresses.

One for FFXI/XIV
One for WoW/D3/SC2
One for Facebook

Only the FB email gets the XI/WoW/D3 spam.

Quote:

---

Originally Posted by Impulse

I use 3 email addresses.

One for FFXI/XIV
One for WoW/D3/SC2
One for Facebook

Only the FB email gets the XI/WoW/D3 spam.

---

This... I checked all my email addresses and still don't get anything.

Im getting samething but its for FFXI.

I think our FFXIV accounts are in safe, just don't bother with those spams or would better off creating a new email only for that game.

Quote:

---

Originally Posted by Renen

Now, this does not strictly relate to FF14, but i got a tonn of emails about my ff11 account being suspended, and im wondering 2 things:
1) Is it fake?
2) Is my ff14 account in danger? (because I believe they are the same one)

The link to the site seems legit, but i am veeeeery suspicious at the volume of the emails.

http://i1236.photobucket.com/albums/...ps19f7a6b8.jpg

---

I recieved the exact same batch of emails all at once the other day. That it self says it is fake, also the sender was not SE or any of their legit email addresses and finally not one of them actually addressed me by my handle or name.

Just bump them all into your blocked junk and then delete them.

I created a separate email address for some of my games a while back when my WoW account got hacked. I don't share that email address with anyone. I did that because WoW started using email addresses to login to the game. Now that Square Enix is following the same route, I may do the same for it. That's the reason we all got email spammed. you can now login to your Square Enix account with your email instead of your username.

I get an email claiming my WoW or Diablo III account has been compromised/suspended/etc every once in a while. Too bad for them I've never had an account for either. There is no try.

Ugh, I hate these, Now I'm getting them for this game too?! I think SE should change that login back to its original form. Though its already too late for our own emails, it can prevent the spam of new people who sign up after launch.

Quote:

---

Originally Posted by Renen

well obviously im not gonna follow it...
I cant even play ff11 anyway because i sent all my money to the prince of Nigeria >_<
Funny thing is, the link actually looks legit >_<

---

I don't think fanzone.playonline.com/... looks legit

Quote:

---

Originally Posted by Felis

I don't think fanzone.playonline.com/... looks legit

---

This is just link text, the link actually goes somewhere else.

Example: Click on this link

http://www.finalfantasyxiv.com

SE doesn't get hacked some fansite/website that you use your same email address does.

Can be anything you signed up for at anytime.

Once they have your email they just spoof a real site and spam you no stop saying your account is hacked/suspended/*whatevergetsyourattention* saying you need to verify you are you

If you respond then they get you because now they have your login/pass

Very common spam/spoof attempt to hack into your account.

What you can do to protect yourself is have unique emails you only use for your games, and don't use them for anything else. Never respond to any email asking for your username/password.

Even if everything looks legit it doesn't mean that it is. Spammers can modify the emails they generate to mask the sender to whatever email they want.

i.e. it says it's being sent from noreply@us.playonline.com but it's not.

Game companies have your information on database it doesn't make sense that they would ever ask you for your username and password.

It's a phishing scam. They are pretty common.

http://en.wikipedia.org/wiki/Phishing

Quote:

---

Originally Posted by Alerith

http://i.imgur.com/sQFSf.jpg






But thank you for looking into it.

---

English

Pronunciation

• (UK, US) enPR: esʹ kə lāt, IPA: /ˈɛs.kə.leɪt/

Verb

escalate (third-person singular simple present escalates, present participle escalating, simple past and past participle escalated) (transitive and intransitive)

1. to increase (something) in extent or intensity; to intensify or step up Violence escalated during the election.The shooting escalated the existing hostility.
2. in technical support, to transfer a telephone caller to the next higher level of authority The tech 1 escalated the caller to a tech 2.

Hey hey,

I was getting the same mail yesterday, I suggest changing your email adress anyways if that is an option for you.

Quote:

---

Originally Posted by Seraphe

Hey hey,

I was getting the same mail yesterday, I suggest changing your email adress anyways if that is an option for you.

---

A perfectly valid/safe option, is do nothing. Don't click any links in the email, and don't reply to it, just delete it.

Quote:

---

Originally Posted by Impulse

I use 3 email addresses.

One for FFXI/XIV
One for WoW/D3/SC2
One for Facebook

Only the FB email gets the XI/WoW/D3 spam.

---

I just want to say...

love your gif image!! :P

Keeping on topic, I generally contact the company or check the official site for any info based on whatever the phishing email is. I never click on links in an email anyway, regardless if it's from my family/friends, or a company. Call me paranoid I guess...