More Maintenance Downtime

Who would've guessed? More downtime for the same group of people every single time.

What a load of shit. Give us a discount on our monthly fees, if you're going to constantly keep us from being able to play!

First of all you agreed to the Terms of Services with your active account.

It solely depends on you if you want to play or withdraw your agreement with the TOS (cancel your subscription).

https://support.na.square-enix.com/r...1&tag=users_en


5. INTERRUPTION TO THE SERVICE
From time to time, in order to provide our customers with the optimal gaming experience, it is necessary for Square Enix to conduct routine maintenance on the computers and/or servers that support the Game. During these times, access to the Game or support services may be interrupted. [...]. Square Enix does not warrant uninterrupted availability of the Service. You acknowledge that scheduled and unscheduled disruptions of Service may occur and You hereby waive any causes of action against Square Enix in any way arising from or related to any such disruptions of service.

[...]

9. TERM AND TERMINATION
This User Agreement will begin when you first agree to it and will remain in effect until terminated. You may choose at any time to cease using the Service, provided that you follow all applicable Agreements.

[...]

11.9 Changes to this User Agreement. Square Enix may update this User Agreement or any of the Agreements at any time. Your continued use of the Services following any updates to the Agreements means that you accept and agree to the updates.

Square Enix further reserves the right to change the way the Game operates at any time with or without notice. For notices, Square Enix will provide notifications through any of the following methods in its sole discretion: through a patch, email, postal mail, website posting, pop-up screen or in-game notice.

If you do not agree to the updates to the Agreements, or any changes to the Services, you may terminate this User Agreement by uninstalling the Licensed Software and destroying your copy(ies).

How are people like you so sad?

I get that maintenance is annoying, especially when it breaks up your session or plans. But the servers were down for 2 lockouts. If they discounted your monthly subscription to account for this, you would get approx 5 cents back. Honestly, wouldnt that feel MORE insulting?

SE is a small indie company and cannot afford to compensate you for the time you lost from the servers being down also sorry if you were on a necromancer run have fun starting from the beginning! I'm also 40 years old and this game is all I have so I'm going to insult you on the forums for expecting the bare minimum from a billion dollar company!

Stop demanding more from the billion dollar company! You agreed to the terms of service, so you have to be fine with not getting compensated in game time! Also consider other MMO's with more down time and maintenance that are free to play or that you dont play at all!

Quote:

---

Originally Posted by Frizze

5 cents back. Honestly, wouldnt that feel MORE insulting?

---

Hey now, some people are very grubby about getting even 1 cents worth of change back.

God forbid an MMO goes down for maintenance to fix and keep stuff up to date.

Wasn't it just 2.5 hours? For bug fixes? What group of people exactly are you flapping your gums about?

why are we responding to lazy bait, chat?

Its a bit frustrating for OCE players since for us Downtime takes place during our prime time on a day/days where most teams run Savage.
(Tuesday's anywhere between 3PM and 11PM, Or weekly reset day/time for all datacenters)
Sometimes i laugh and say "Imagine putting downtime at those times for US or JP from time to time to make it fair" but frankly, I wouldn't want that. I also thought they should cycle maint times for the datacenters.
OCE maint at 2AM AUS then USE and 2AM PST etc you get the idea. I was told "But then we will get people flooding to other datacenters during downtime for theirs." Too that my response is..... *Motions all around the OCE Ghost town*. I think we would be fine with that....

Quote:

---

Originally Posted by Sililos

Its a bit frustrating for OCE players since for us Downtime takes place during our prime time on a day/days where most teams run Savage.
(Tuesday's anywhere between 3PM and 11PM, Or weekly reset day/time for all datacenters)
Sometimes i laugh and say "Imagine putting downtime at those times for US or JP from time to time to make it fair" but frankly, I wouldn't want that. I also thought they should cycle maint times for the datacenters.
OCE maint at 2AM AUS then USE and 2AM PST etc you get the idea. I was told "But then we will get people flooding to other datacenters during downtime for theirs." Too that my response is..... *Motions all around the OCE Ghost town*. I think we would be fine with that....

---

Ive always heard it explained as they do the maintenance during their business hours in japan. They want their people in the office when the work is done, and they do it simultaneously worldwide to accomodate that. And there is no time of day you can do that doesnt affect someone.

I am somewhat sympathetic towards distressed lalas