Error 0 - Forbidden

Everything was fine, I logged out of the game, then I logged back in an hour later and got this message.

Error systeme ( 0 ) - Unknown

Forbidden
You don't have permission to access this resource.

Additionally, a 403 Forbidden error was encountered while trying to use an ErrorDocument to handle the request.

i rebooted my wifi box, rebooted my laptop also.

If someone already had this issue, please help me.

Thank you.

Exactly the same issue and tried the same things. Works on other laptop, but not my main one.

I am also getting this. Was fine a few hours ago and now I get system error 0 and the forbidden text.
Steam user here if that matters.

Launch steam - select to launch FFXIV
The FFXIV launcher loads but as soon as it does a dialog with the title "FFXIV Launcher" states A system error has occurred: 0. Unknown
Only option is to click OK
Launcher then has in place of the UserID Password TOP fields -

Forbidden
You don't have permission to access this resource.

Additionally, a 403 Forbidden error was encountered while trying to use an ErrorDocument to handle the request.

This is before I have even keyed in UserID, password etc.


https://i.postimg.cc/nzBFndCk/888-AA...7-AD5-E0-E.png


I have rebooted
I have restarted my router - it's 5G
I have even used an alternative service provider sim in the 5G router just in case that was the issue

As this seems to be impacting several people I suspect it is something I am unable to resolve through these normal methods.


******* ADDITIONAL + WORKAROUND *******

If I navigate to Documents / My Games and then manually rename FFXIV_BOOT.cfg to FFXIV_BOOT.cfg.old then launch FFXIV I have to key in account details and am able to launch the game. However as soon as the game is exited and launched again the error 0 happens. This renaming of the FFXIV_BOOT.cfg may be a workaround for those who need it but it has to be done each time it seems.

Not using Steam for FFXIV , so nothing to do with that.

A friend of mine is also having this issue so if any of you find out what the issue is please repost.

I am having the same issue. I was fine last night, then I tried logging in, and it gave me that error.

It was fine yesterday, but I have the same issue today. Tried reboot and verified game files and didn't work. If anyone knows the issue please help. Thank you.

I'm getting this same error, but I haven't touched the game in a week and I had no issues back then. I tried reinstalling the game, and it still gave me this error.

Same, no problem logging in yesterday, now I Can't log in...

My friend has the same problem, you can "quick fix" it by deleting the "FFXIV_BOOT.cfg" files in "Documents/My Games/FFXIV" with the launcher closed, then starting it again, then you'll have a "fresh" launcher and can connect, but once she did, she tried closing it and opening again and the problem was back... for those who really need to connect while waiting for the square enix launcher fix, i guess it's a problem on their side or idk why so many ppl would randomly have this issue out of nowhere the same day anywhere in the world :D

I'm experiencing the same problem.
Last evening it worked just fine, I even ran a Windows 11 update right before I logged into FF14. Played for a bit and logged off just fine, no warning, no issues back then.
Now I want to log back in on my laptop and I get the same notification as you all do.
Funny thing is, I could log into my account on my sister PCs. We go online via the same router so I doubt it has something to do with the internet connection when I can log in on her PC without any problems.

Quote:

---

Originally Posted by PactCommander

Update on my problem

---

I'm not sure if this is a permanent solution but at least it let me log in again.
I deleted all browser history from my Microsoft Edge browser, since I think FFXIV's launcher uses this browser. Also I went to "Settings" in Microsoft Edge, then "System and Performance" -> "System" and toggled "Use graphics acceleration when available" option off (since it was on on my laptop) and back on, followed by restarting the browser to apply the changes.

After that I was able to log into FF XIV again without any problems.
I'm not sure if the graphic acceleration thing is necessary to do or if this is just a coincidence.
Also no guarantee these steps will help everyone here, but it won't hurt trying either :) Just wanted to say, this might be a solution for some.

So I contacted technical support and they gave me a fix, and it worked! YMMV, and what worked for me might not work for you. Posting the info here:

Thank you for your patience while we thoroughly investigate your concern and for the information provided. We would like for you to please open the system browser and follow the steps below:

[Windows 10/11 using Microsoft Edge]

To access Internet Explorer, please use the following steps below:

1.) Go to “Control Panel” .
2.) Go to “Internet Options” then “Programs”, then click “Manage add-ons”.
3.) Click "Learn more about toolbars and extensions" at the bottom and this will launch Internet Explorer once more for Windows 11.
4.) Once you have launched Internet Explorer, please click the gear icon in the top right-hand corner.

- Click "Internet Options".
- Under the "General" tab, please delete ALL browser history.
- Under the "Security" tab, please move the slider to the lowest possible settings or no higher than "Medium".
- Under the "Privacy" tab, click "Advanced" and select "Accept" under both First Party and Third Party Cookies.
- Under the "Advanced" tab, please make sure that "Allow software to run or install even if signature is invalid" is CHECKED.
- Make sure that all SSL and TLS (EXCEPT SSL 3.0) are CHECKED. [SSL 3.0 should be UNCHECKED]
- Hit "Apply" to save the settings , and then "OK", to close the Internet Options menu.
- Right-Click on the FFXIV launcher icon and select "Properties".
- Hit "Apply", then click "OK" to save the changes.

After the save, restart the PC. Once your PC has been restarted, right-click the FFXIV launcher icon once more and select "Run as Administrator".

[Windows 10/11 using Internet Explorer]

- Once you have launched Internet Explorer, please click the gear icon in the top right-hand corner.
- Click "Internet Options".
- Under the "General" tab, please delete ALL browser history.
- Under the "Security" tab, please move the slider to the lowest possible settings or no high than "Medium".
- Under the "Privacy" tab, click "Advanced" and select "Accept" under both First Party and Third Party Cookies.
- Under the "Advanced" tab, please make sure that "Allow software to run or install even if signature is invalid" is CHECKED.
- Make sure that all SSL and TLS (EXCEPT SSL 3.0) are CHECKED. [SSL 3.0 should be UNCHECKED]
- Hit "Apply" to save the settings , and then "OK", to close the Internet Options menu.
- Right-Click on the FFXIV launcher icon and select "Properties".
- Hit "Apply", then click "OK" to save the changes.

After the save, restart the PC. Once your PC has been restarted, right-click the FFXIV launcher icon once more and select "Run as Administrator".

We hope this will prove useful in resolving the issue that you are experiencing. If the error persists after trying the aforementioned troubleshooting suggestions, please feel free to reply back and the team will be more than happy to investigate further into your concern.

I tried to follow this but my Windows 11 machine had nothing in relation to Internet Explorer so I decided to just delete the cache etc from Edge and that seems to have worked.