Stuck in Data Center Transfer to Aether

Tonight I transferred from Dynamis to Aether to complete a MSQ Duty due to long queue times on Dynamis.

I am getting the following message:

“Your character is traveling between data centers. Please wait until they have reached their destination. Estimated Travel Time: Unknown”.

Time Elapsed is about 45 minutes now. I have restarted the app and it restarts the queue at 0 minutes with the same message. It is back up to about 15 minutes now.

I have transferred to Aether multiple times this past week (including peak times during the weekend) and I haven’t experienced this before. It has taken me 1-2 minutes to transfer. It also seems unusual to be experiencing this at 8:30pm PT on a Tuesday night. Is there a current data transfer issue with Aether?

To add, I am transferring to Midgardsormr which currently has a status of “Standard” (not Congested) on Lodestone. It’s status was Standard when I initiated the transfer as well. It’s been about an hour total now.

I'm also experiencing this and I am from Aether. Its 12mins in....13minutes in. Estimated time travel is Unknown too!

I ran into the same issue. I was visiting Golem in Dynamis and I tried to go home to Exodus Primal and I've been stuck traveling for about an hour now even though my home world isn't congested at all.

3 failed attempts after 25 minutes each trying to get back to crystal. 45 minutes on the current attempt so far.

I’m approaching 1.5 hours. It seems like this is a bigger issue since it’s affecting you similarly. I wonder if this is related to the emergency maintenance on Crystal happening right now.

I was actually wondering the same exact thing, the stuff affecting Crystal might be a bit more widespread lol

I'm also seeing similar behavior (i.e., travel time now 60+ minutes with estimated travel time "Unknown"). For what it's worth, I was visiting Crystal and am trying to return to my home world on Dynamis.

This may be a silly question, but is there a recommended way of safely cancelling the transfer? Is it safe to just close / shut down the game?

I've been stuck in transfer as well myself here for... a bit now, I've lost track of time, for reference, transferring to Midgardsormr from Behemoth. Sure hope we get resolved here soon...

Quote:

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Originally Posted by InkLink

I'm also seeing similar behavior (i.e., travel time now 60+ minutes with estimated travel time "Unknown"). For what it's worth, I was visiting Crystal and am trying to return to my home world on Dynamis.

This may be a silly question, but is there a recommended way of safely cancelling the transfer? Is it safe to just close / shut down the game?

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I restarted the game and when I tried to log in again, the exact message popped up again with “Time Elapsed” starting at 0 minutes. At the start, I tried troubleshooting based on some solutions that worked for people in the past from some old Reddit posts, but nothing worked. This included changing my password and a method involving removing some text in the FFXIV.cfg file (which I restored since that didn’t work).

If you need to just close the game it seems that should be safe, but it appears that won’t cancel the transfer. It appears we are stuck in the transfer and cannot cancel it. If anyone finds a solution that works please share!

Quote:

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Originally Posted by Kevinatuee

I restarted the game and when I tried to log in again, the exact message popped up again with “Time Elapsed” starting at 0 minutes. At the start, I tried troubleshooting based on some solutions that worked for people in the past from some old Reddit posts, but nothing worked. This included changing my password and a method involving removing some text in the FFXIV.cfg file (which I restored since that didn’t work).

If you need to just close the game it seems that should be safe, but it appears that won’t cancel the transfer. It appears we are stuck in the transfer and cannot cancel it. If anyone finds a solution that works please share!

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Thank you for sharing your experiences and the things that you have tried so far! Fingers crossed for a resolution as well!

I’m in! The message just went away and I’m now successfully transferred to Aether, after ~2 hours. Curious if this spontaneously resolved for everyone else (aside from those on Crystal I assume).

Quote:

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Originally Posted by Kevinatuee

I restarted the game and when I tried to log in again, the exact message popped up again with “Time Elapsed” starting at 0 minutes. At the start, I tried troubleshooting based on some solutions that worked for people in the past from some old Reddit posts, but nothing worked. This included changing my password and a method involving removing some text in the FFXIV.cfg file (which I restored since that didn’t work).

If you need to just close the game it seems that should be safe, but it appears that won’t cancel the transfer. It appears we are stuck in the transfer and cannot cancel it. If anyone finds a solution that works please share!

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I have been trying similar things myself, but my partner just linked me a lodestone post and it seems they are aware of the issue so best we can do is hope we get a fix soon, fingers crossed, friends!

59 minutes in and I'm still with an unknown estimated time.

It seems to have randomly resolved for me too. I'm finally in after nearly 2hrs

Roughly took an 1hr but Im in now.

I am in as well! Hope everyone else gets back in soon! <3

For the record, I’m now trying to transfer from Aether back to my Home World on Dynamis.

It appears they have disabled Data Center transfer (“Visit Another Data Center” is grayed out for me).

Also I get an error when selecting “Return to Home World”. “Unable to Return to Home World request at this time [300].”

It does let me transfer worlds within Aether though, so it seems the issue is restricted to data center transfer only.

I wonder if those of us in the Data Center Transfer queue got stuck (or are still stuck) when they disabled transfers (presumably for Crystal emergency maintenance). Just a theory.

Good morning fellow adventurers and thank you all for posting in the Final Fantasy XIV Technical Support Forums.

I apologize for the delay in our response to your concern. We are happy to hear that your issue has been resolved!

This thread will be moved to the 'Closed Concerns' sub forum as a result.

Hope to see you online!