Good evening.
Since the 7.01 patch, I keep getting an error after some time of playing. But this is never a fixed time, the error spawns randomly. Here is what the error says :
https://cdn.discordapp.com/attachmen...d4073c1d43a5f&
I have tried to find solutions on this forum and on reddit. I used the repair tool on the launcher, reinstalled the game, updated everything, from Windows to GPU drivers. I tested my RAM. Everything works perfectly fine. The game was initially on the C: local disk when it first happened, I then installed it on a NvME SSD.
That's why I need your help on this. Here is the specifications I took on the launcher :
-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-
MyDocument C:\Users\azagu\OneDrive\Documents
FINAL FANTASY XIV ONLINE E:\Final Fantasy XIV\SquareEnix
FINAL FANTASY XIV - A Realm Reborn Language 3 Region 3
ProxyEnable 0
ProxyServer unspecified
ProxyOverride unspecified
-=-=-=-=-=-=- System Information -=-=-=-=-=-=-
SYSTEM_OS Windows 11 Professionnel 64 bits (6.2, build 9200) (22621.ni_release.220506-1250)
SYSTEM_CPU 12th Gen Intel(R) Core(TM) i7-12700 (20 CPUs), ~2.1GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 20 SYSTEM_CORE_PHYSICS 12
SYSTEM_BIOS 1.00
SYSTEM_LANGUAGE français (Paramètres régionaux*: français)
SYSTEM_MEMORY 16175.867MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 24111.867MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 930.733GB SYSTEM_FREEDISC_SPACE 555.348GB
SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 1863.000GB SYSTEM_FREEDISC_SPACE 848.339GB
SYSTEM_STORAGE E:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 465.745GB SYSTEM_FREEDISC_SPACE 346.884GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS NVIDIA GeForce RTX 3070
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY10
SYSTEM_GRAPHICS_CHIP NVIDIA GeForce RTX 3070
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 8018.000 MB
SYSTEM_GRAPHICS_SHARED_VRAM 8087.934 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 2560 x 1080 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_1196b342b24df5d1\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_1196b342b24df5d1\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_1196b342b24df5d1\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_1196b342b24df5d1\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 32.00.0015.6070
SYSTEM_GRAPHICS_DRIVER_DATE 7/10/2024 02:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE Anglais
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_GRAPHICS NVIDIA GeForce RTX 3070
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY11
SYSTEM_GRAPHICS_CHIP NVIDIA GeForce RTX 3070
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 8018.000 MB
SYSTEM_GRAPHICS_SHARED_VRAM 8087.934 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 2560 x 1440 (32 bit) (59Hz)
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_1196b342b24df5d1\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_1196b342b24df5d1\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_1196b342b24df5d1\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_1196b342b24df5d1\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 32.00.0015.6070
SYSTEM_GRAPHICS_DRIVER_DATE 7/10/2024 02:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE Anglais
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_GRAPHICS Intel(R) UHD Graphics 770
SYSTEM_GRAPHICS_DEVICE Unknown
SYSTEM_GRAPHICS_CHIP Intel(R) UHD Graphics Family
SYSTEM_GRAPHICS_MAKER Intel Corporation
SYSTEM_GRAPHICS_VRAM 8215 MB
SYSTEM_GRAPHICS_SHARED_VRAM SYSTEM_UNKNOWN
SYSTEM_GRAPHICS_DAC Internal
SYSTEM_GRAPHICS_DISPLAY_MODE Unknown
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_18fdbf491b9ae84e\igdumdim64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_18fdbf491b9ae84e\igd10iumd64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_18fdbf491b9ae84e\igd10iumd64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_18fdbf491b9ae84e\igd12umd64.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 32.00.0101.5762
SYSTEM_GRAPHICS_DRIVER_DATE 7/4/2024 02:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE Anglais
SYSTEM_GRAPHICS_PIXEL_SHADER
SYSTEM_GRAPHICS_VERTEX_TEXTURE
SYSTEM_SOUND Casque (Arctis 7+)
SYSTEM_SOUND_DEVICE_ID {4EF97091-4020-44BB-9D88-99138AFEC468}
SYSTEM_SOUND_DEVICE_NAME USBAUDIO.sys
SYSTEM_SOUND_DRIVER_VERSION 10.0.22621.3958
SYSTEM_SOUND_DRIVER_LANGUAGE Anglais
SYSTEM_SOUND_DRIVER_DATE 7/19/2024 02:00:00
SYSTEM_SOUND Casque (Oculus Virtual Audio Device)
SYSTEM_SOUND_DEVICE_ID {9D58F749-2941-4355-9FD1-573CFB699BFD}
SYSTEM_SOUND_DEVICE_NAME oculusvad.sys
SYSTEM_SOUND_DRIVER_VERSION 19.43.15.407
SYSTEM_SOUND_DRIVER_LANGUAGE Anglais
SYSTEM_SOUND_DRIVER_DATE 11/29/2023 02:00:00
SYSTEM_SOUND LG ULTRAWIDE (NVIDIA High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {90C60188-9E5E-49C3-92ED-2E085B6CAC3C}
SYSTEM_SOUND_DEVICE_NAME nvhda64v.sys
SYSTEM_SOUND_DRIVER_VERSION 1.4.0.1
SYSTEM_SOUND_DRIVER_LANGUAGE Anglais
SYSTEM_SOUND_DRIVER_DATE 2/18/2024 02:00:00
SYSTEM_SOUND LS27AG55x (NVIDIA High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {545DD9C1-7B5E-4942-A0F2-5618005900AF}
SYSTEM_SOUND_DEVICE_NAME nvhda64v.sys
SYSTEM_SOUND_DRIVER_VERSION 1.4.0.1
SYSTEM_SOUND_DRIVER_LANGUAGE Anglais
SYSTEM_SOUND_DRIVER_DATE 2/18/2024 02:00:00
SYSTEM_SOUND SteelSeries Sonar - Aux (SteelSeries Sonar Virtual Audio Device)
SYSTEM_SOUND_DEVICE_ID {9EAB036C-FD15-41CD-A631-DB8D6F287A9A}
SYSTEM_SOUND_DEVICE_NAME SteelSeries-Sonar-VAD.sys
SYSTEM_SOUND_DRIVER_VERSION 5.54.34.69
SYSTEM_SOUND_DRIVER_LANGUAGE Anglais
SYSTEM_SOUND_DRIVER_DATE 3/14/2023 02:00:00
SYSTEM_SOUND SteelSeries Sonar - Chat (SteelSeries Sonar Virtual Audio Device)
SYSTEM_SOUND_DEVICE_ID {D7185879-EAC6-4917-BCF0-ED13E4209C15}
SYSTEM_SOUND_DEVICE_NAME SteelSeries-Sonar-VAD.sys
SYSTEM_SOUND_DRIVER_VERSION 5.54.34.69
SYSTEM_SOUND_DRIVER_LANGUAGE Anglais
SYSTEM_SOUND_DRIVER_DATE 3/14/2023 02:00:00
SYSTEM_SOUND SteelSeries Sonar - Gaming (SteelSeries Sonar Virtual Audio Device)
SYSTEM_SOUND_DEVICE_ID {94D28E03-1D6D-4F1B-9F59-7EFBD0FF844C}
SYSTEM_SOUND_DEVICE_NAME SteelSeries-Sonar-VAD.sys
SYSTEM_SOUND_DRIVER_VERSION 5.54.34.69
SYSTEM_SOUND_DRIVER_LANGUAGE Anglais
SYSTEM_SOUND_DRIVER_DATE 3/14/2023 02:00:00
SYSTEM_SOUND SteelSeries Sonar - Media (SteelSeries Sonar Virtual Audio Device)
SYSTEM_SOUND_DEVICE_ID {2604E371-D99F-4319-A494-4086DA70B0F7}
SYSTEM_SOUND_DEVICE_NAME SteelSeries-Sonar-VAD.sys
SYSTEM_SOUND_DRIVER_VERSION 5.54.34.69
SYSTEM_SOUND_DRIVER_LANGUAGE Anglais
SYSTEM_SOUND_DRIVER_DATE 3/14/2023 02:00:00
SYSTEM_SOUND SteelSeries Sonar - Microphone (SteelSeries Sonar Virtual Audio Device)
SYSTEM_SOUND_DEVICE_ID {4E83CB15-CF52-4312-8FB2-368179BB7BBD}
SYSTEM_SOUND_DEVICE_NAME SteelSeries-Sonar-VAD.sys
SYSTEM_SOUND_DRIVER_VERSION 5.54.34.69
SYSTEM_SOUND_DRIVER_LANGUAGE Anglais
SYSTEM_SOUND_DRIVER_DATE 3/14/2023 02:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Souris
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Clavier
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {D5207B00-410D-11EE-8005444553540000}
SYSTEM_INPUT_NAME USB Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {D520A210-410D-11EE-8006444553540000}
SYSTEM_INPUT_NAME USB Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {CCF9E540-43A8-11EE-8005444553540000}
SYSTEM_INPUT_NAME G502 LIGHTSPEED Wireless Gaming Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 767 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {17448000-C2AD-11EE-8001444553540000}
SYSTEM_INPUT_NAME SteelSeries Apex 7
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 265 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {CCFA0C50-43A8-11EE-8006444553540000}
SYSTEM_INPUT_NAME G502 LIGHTSPEED Wireless Gaming Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {72EAF290-F4B9-11EC-8001444553540000}
SYSTEM_INPUT_NAME 2.4G Wireless Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {73E4EFA0-F0AB-11EC-8001444553540000}
SYSTEM_INPUT_NAME Arctis 7+
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {72EB19A0-F4B9-11EC-8002444553540000}
SYSTEM_INPUT_NAME 2.4G Wireless Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 573 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {D520A210-410D-11EE-8007444553540000}
SYSTEM_INPUT_NAME USB Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {17448000-C2AD-11EE-8002444553540000}
SYSTEM_INPUT_NAME SteelSeries Apex 7
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 4096 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {72EB40B0-F4B9-11EC-8003444553540000}
SYSTEM_INPUT_NAME 2.4G Wireless Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {D520C920-410D-11EE-8008444553540000}
SYSTEM_INPUT_NAME USB Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {17448000-C2AD-11EE-8003444553540000}
SYSTEM_INPUT_NAME SteelSeries Apex 7
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {72EB40B0-F4B9-11EC-8004444553540000}
SYSTEM_INPUT_NAME 2.4G Wireless Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {D520C920-410D-11EE-8009444553540000}
SYSTEM_INPUT_NAME USB Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {72EB40B0-F4B9-11EC-8005444553540000}
SYSTEM_INPUT_NAME 2.4G Wireless Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {73E4EFA0-F0AB-11EC-8002444553540000}
SYSTEM_INPUT_NAME Arctis 7+
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {CCFA0C50-43A8-11EE-8007444553540000}
SYSTEM_INPUT_NAME G502 LIGHTSPEED Wireless Gaming Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {72EB40B0-F4B9-11EC-8006444553540000}
SYSTEM_INPUT_NAME 2.4G Wireless Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {CCFA3360-43A8-11EE-8008444553540000}
SYSTEM_INPUT_NAME G502 LIGHTSPEED Wireless Gaming Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {17459170-C2AD-11EE-8004444553540000}
SYSTEM_INPUT_NAME SteelSeries Apex 7
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 265 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {1745B880-C2AD-11EE-8005444553540000}
SYSTEM_INPUT_NAME SteelSeries Apex 7
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {D520C920-410D-11EE-800A444553540000}
SYSTEM_INPUT_NAME USB Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 767 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {73E516B0-F0AB-11EC-8003444553540000}
SYSTEM_INPUT_NAME Arctis 7+
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 5 SYSTEM_GAMEPAD_FOV 0
-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-
RzMonitorForegroundWindow
FFXIVLauncher
Technical Support - Ecrire un nouveau sujet - Google Chrome
@Alhtar - Discord
(117) SWTOR FR - RÉCAPITULATIF DE LA MAJ 7.5.1 - YouTube - Google Chrome
(117) J'AI RÉUSSI A VOLER DES STREAMHACKERS !!
FFXIV_dx11.exe crash error.
Printable View
-
07-29-2024, 04:24 AMAkhatenWinterFFXIV_dx11.exe crash error.
-
07-30-2024, 10:58 PMVotraftur
Good morning! Thank you for posting in the Final Fantasy XIV Technical Support Forums.
Please try the following:
- Update and reinstall the drivers for your graphics card and sound drivers (if applicable). It appears that your GPU [NVIDIA GeForce RTX 3070] was last updated on [7/10/2024], at this time there should be a newer version available.
- Please try adjusting/lowering the resolution.
- Please try running the game as an administrator.
- Perform a clean boot by opening the task manager and select the 'Start up' Tab. Disable everything.
- Please be sure that Final Fantasy XIV is installed to the C: Drive. (If Steam version, make sure both the game and Steam are installed on same drive)
- Please be sure to disable or remove any overlays (Discord, Steam, NVIDIA etc.) as they may interfere with startup. It appears that you may have additional programs such as [@Alhtar - Discord] which may cause communication errors running in the background.
- Make sure that the Windows OS is fully updated.
- Verify installation files (Steam)
- Reinstall game (If steam version, try uninstalling and reinstalling both the game and Steam)
Thank you once again for visiting the Final Fantasy XIV Technical Support Forums! -
07-31-2024, 07:07 PMAkhatenWinter
Hello !
Thanks a lot for your answer ! I'm trying one by one your solutions, and maybe the 7.05 patch solved my problems. I'll try long sessions today and tomorrow to see if everything is okay. Could you let this thread open to this time ?
Thanks in advance ! -
08-01-2024, 12:08 AMAkhatenWinter
Hello again,
I tried everything you told me to do, but I keep getting ffxiv_dx11.exe errors. Here is the last one I got two minutes ago :
https://cdn.discordapp.com/attachmen...cd1d755597f65&
I don't find any solution on other websites, and I wouldn't want to stop playing FFXIV for some errors, but since they appear randomly, I can't even start playing any kind of content. Thanks in advance, I really need your help on this. -
08-02-2024, 10:59 PMVotraftur
Good morning! Thank you for posting in the Final Fantasy XIV Technical Support Forums.
We apologize for any inconvenience experienced when trying to play Final Fantasy XIV. For us to better assist you, please respond with the following information:
Could you provide the exact error message received? Did the behavior of the error change from any of the troubleshooting performed?
Are you running any additional programs alongside Final Fantasy XIV?
Does the issue occur with one character or multiple characters?
When the issue happens, is the PC over heating at all?
Does this issue occur if the game is run in full screen mode? Does it happen in borderless or windowed mode?
Have you already moved the FINAL FANTASY XIV game files to the C: drive rather than the E: drive?
It appears that you may be using the Windows program 'OneDrive', please try disabling this program as it may be causing communication errors as it tries to sync your files.
Please specify which troubleshooting steps you may have already tried.
Thank you once again for visiting the Final Fantasy XIV Technical Support Forums! -
08-03-2024, 12:41 AMAkhatenWinter
Hello !
I tried to link an image to the forum, but it seems it doesn't appear, so here it is, written :
ffxiv_dx11.exe+410B79
ffxiv_dx11.exe+40356A
ffxiv_dx11.exe+418319
ffxiv_dx11.exe+404B11
ffxiv_dx11.exe+40BC8E
ffxiv_dx11.exe+40C2C7
ffxiv_dx11.exe+40B86F
ffxiv_dx11.exe+40C452
Another error with different numbers after ffxiv_dx11.exe+ happened, but I don't have the numbers now, I'll play more to see if it happens again to give you those numbers.
I don't run anything related to FFXIV while playing. Sometimes Discord, sometimes nothing at all.
I only have one character.
I'm using HWMonitor and/or MSI Afterburner sometimes to check over heating, and it never happened.
This issue occured in full screen mode and in borderless mode.
I reinstalled the game on the C: drive.
I disabled OneDrive a few days ago, a bit after creating this post.
Here are all the steps I tried for now :
- Reinstall the game.
- Repair game with launcher.
- Uninstall and install GPU drivers.
- Install on another drive (C: to E:, then to C: again).
- RAM test (everything clear).
- Windows scan with cmd.
- Check for malware and virus.
- Underclocking and undervolting with MSI Afterburner, my GPU being MSI GeForce RTX 3070 Gaming Z Trio 8G LHR. This seems to help me play longer, but the error came back.
Thank you for your time. -
08-03-2024, 05:55 AMLarirawiel
Which motherboard do you have?
Cheers -
08-03-2024, 07:23 AMAkhatenWinter
Hello !
Here's my components :
- SEASONIC FOCUS GX-850 80+ GOLD
- BALLISTIX BLACK RGB 2X8 GO (16 GO) 3600 MHZ CAS16
- LIAN LI LANCOOL MESH
- MSI GEFORCE RTX 3070 GAMING Z TRIO 8G LHR
- CRUCIAL SSD P5 PLUS 1000GB 3D NAND NVME PCIE® M.2
- MSI WATERCOOLING MAG CORELIQUID C240 SOCKET 1700
- INTEL BX8071512700 INTEL® CORE™ I7-12700 DESKTOP
- MSI MAG B660M MORTAR WIFI DDR4 -
08-04-2024, 12:53 PMdariakus
Hello! I have started seeing the same issues as well. I've tried everything listed, too, and have even reinstalled. Nothing else has been updated on the computer since this started happening.
I've been running borderless fullscreen, but I'm going to give regular fullscreen a shot for a while and see if it continues to happen. Would love to have it fixed for borderless, though.
Thanks! -
08-06-2024, 08:09 AMOne_wing
ive been having the same issue to, i noticed it started last week and get a similar message to, ive tried what most forum have recommend but it still keeps happening and its driving me insane. my graphic card and processor are AMD so idk if i should open another thread but i definitely want to keep an eye on this thread to see if there a solution that might work for me
-
08-06-2024, 05:57 PMBibimaya
morning,
I came across this post while searching for the causes of my numerous cash.
I did those mentioned in previous posts, namely :
- reinstall the driver
- reinstall the game
- reinstall windows
change the in-game graphics settings (I managed to crash by setting the graphics to an average laptop)
crashes happen randomly, whether in a dungeon, in a challenge, while hunting, collecting or even while standing in front of my house.
-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-
MyDocument D:\Documents
ProxyEnable 0
ProxyServer unspecified
ProxyOverride unspecified
-=-=-=-=-=-=- System Information -=-=-=-=-=-=-
SYSTEM_OS Windows 11 Professionnel 64 bits (6.2, build 9200) (22621.ni_release.220506-1250)
SYSTEM_CPU 13th Gen Intel(R) Core(TM) i9-13900K (32 CPUs), ~3.0GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 32 SYSTEM_CORE_PHYSICS 24
SYSTEM_BIOS 15.02
SYSTEM_LANGUAGE français (Paramètres régionaux*: français)
SYSTEM_MEMORY 32526.105MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 37646.105MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 930.641GB SYSTEM_FREEDISC_SPACE 679.223GB
SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 1863.014GB SYSTEM_FREEDISC_SPACE 1110.666GB
SYSTEM_STORAGE E:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 447.129GB SYSTEM_FREEDISC_SPACE 25.339GB
SYSTEM_STORAGE F:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 447.130GB SYSTEM_FREEDISC_SPACE 134.206GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS NVIDIA GeForce RTX 4080
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP NVIDIA GeForce RTX 4080
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 16050.000 MB
SYSTEM_GRAPHICS_SHARED_VRAM 16263.053 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (240Hz)
SYSTEM_GRAPHICS_DRIVER C:\Windows\System32\DriverStore\FileRepository\nvmdi.inf_amd64_7b5ca18eebabd2c0\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nvmdi.inf_amd64_7b5ca18eebabd2c0\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nvmdi.inf_amd64_7b5ca18eebabd2c0\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nvmdi.inf_amd64_7b5ca18eebabd2c0\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 32.00.0015.6070
SYSTEM_GRAPHICS_DRIVER_DATE 7/10/2024 02:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE Anglais
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_GRAPHICS Intel(R) UHD Graphics 770
SYSTEM_GRAPHICS_DEVICE Unknown
SYSTEM_GRAPHICS_CHIP Intel(R) UHD Graphics Family
SYSTEM_GRAPHICS_MAKER Intel Corporation
SYSTEM_GRAPHICS_VRAM 16391 MB
SYSTEM_GRAPHICS_SHARED_VRAM SYSTEM_UNKNOWN
SYSTEM_GRAPHICS_DAC Internal
SYSTEM_GRAPHICS_DISPLAY_MODE Unknown
SYSTEM_GRAPHICS_DRIVER C:\Windows\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_c4d6f796a2bde26e\igdumdim64.dll,C:\Windows\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_c4d6f796a2bde26e\igd10iumd64.dll,C:\Windows\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_c4d6f796a2bde26e\igd10iumd64.dll,C:\Windows\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_c4d6f796a2bde26e\igd12umd64.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 32.00.0101.5768
SYSTEM_GRAPHICS_DRIVER_DATE 7/24/2024 02:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE Anglais
SYSTEM_GRAPHICS_PIXEL_SHADER
SYSTEM_GRAPHICS_VERTEX_TEXTURE
SYSTEM_SOUND Haut-parleurs (High Definition Audio Device)
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-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-
FFXIVLauncher
Captures d’écran
FFXIV_dx11.exe crash error. - Répondre au sujet – Brave
# -
08-06-2024, 06:37 PMLarirawielIt seems, that you have a very old BIOS. Update it first. You can download it here:Quote:
Originally Posted by AkhatenWinter
https://www.msi.com/Motherboard/MAG-...I-DDR4/support
Cheers -
08-07-2024, 02:38 AMOne_wing
I have a similar motherboard I updated the drivers/BIOS on that last night, so far I haven't had and crashes but I feel like it's still to soon to judge
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08-07-2024, 03:36 AMdariakus
Same here, updated BIOS this morning, was hoping it was fixed, then a couple of hours later it tripped again. I've got another thread on it. At this point I'm hoping there's something in tonight's hotfix, as it seems to be impacting more than just me...
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08-07-2024, 03:46 AMaaimk
same for me with: Asus Rog Strix B650 / AMD Ryzen 7 7700X / Sapphire Nitro+ 6800XT
i have 2 type error after 10min playing or 2h , its random
- ffxiv_dx11.exe
- amdxx64.dll -
08-08-2024, 02:14 AMDarkArvanIt might be your CPU, the issue with 13th/14th Intel Gen are very common:Quote:
Originally Posted by Bibimaya
https://www.heise.de/en/news/Intel-R...s-9825855.html
The crashing message are like "nvcompute" and directx errors. -
08-09-2024, 09:50 PMVotraftur
Good morning! Thank you for posting in the Final Fantasy XIV Technical Support Forums.
Please try the following:
- Running the game as an administrator.
- Perform a clean boot by opening the task manager and select the 'Start up' Tab. Disable everything.
- Disable or remove any overlays (Discord, Steam, NVIDIA etc.) as they may interfere with startup, at least during the troubleshooting phase.
- When the game is running, open the task manager, click the ‘Details Tab” Find the game and right click it. Select ‘Set Priority’ options to “High”
- Double check to make sure PC is not over heating.
- Additionally please try disabling MSI Afterburn to see if it helps with the issue.
Thank you once again for visiting the Final Fantasy XIV Technical Support Forums! -
08-13-2024, 05:25 PMBibimaya
since the last update, crashes are much less frequent but still persist.
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07-04-2025, 01:18 PMFZ10
I got this crash, and nothing in the system was changed — only FFXIV updates. I suppose Square Enix doesn’t care, since there are no answers.