Ever since the game fully released, about two days after, i have received nothing but non stop crashes, and tried everything possible on my end to fix it, these crashes are completely random and at completely random times, i could play for hours and not get a crash, or crash 3 times in a hour, there is no determining the best place to replicate it, i've crashed from afk fishing, as well as just literally being afk (tabbed out of FFXIV), but i 95% of the time crash in ex2, heres a list of the things i've tried:
-CLEAN reinstall of game, down to completely redoing my hud/config - crashed on launch
-Reinstalled and rollbacked drivers - still crash
-Ran memory/ram tests - test passed, still crashed
-Reinstalled and rollbacked to previous windows update - still crashed
-As advised by SE support, I've played around with my refresh rate (i have 155hz), i have went from 155hz to 140hz, still crashed, 140hz to 120hz, still crashed.
-FORCED vsync on in the nvidia settings - still crashed
What is going on? This PC was bought solely to play DT, its more then capable of it, yet why all of a sudden can i barely play the game without crashing all day. I've read the forums and people are experiencing the same thing, but nothing is being said by SE themselves?
Heres some picture of the codes i've managed to grab:
https://i.imgur.com/Ywxo3A1.jpeg
https://i.imgur.com/ekX95yT.png
https://i.imgur.com/CZEmbxD.jpeg
https://i.imgur.com/hiI3HJQ.png
-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-
MyDocument C:\Users\kodari\Documents
FINAL FANTASY XIV Online C:\steam\steamapps\common\FINAL FANTASY XIV Online
ProxyEnable 0
ProxyServer unspecified
ProxyOverride unspecified
-=-=-=-=-=-=- System Information -=-=-=-=-=-=-
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SYSTEM_CPU Intel(R) Core(TM) i7-14700K (28 CPUs), ~3.4GHz
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SYSTEM_SOUND_DRIVER_DATE 2/18/2024 01:00:00
SYSTEM_SOUND Q27G2SG4 (NVIDIA High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {EE5BEFB2-C727-4455-A0BB-019A7C3F3450}
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SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 2/18/2024 01:00:00
SYSTEM_SOUND SPDIF Interface (Realtek USB2.0 Audio)
SYSTEM_SOUND_DEVICE_ID {18BC2815-F26A-4F9E-BAE3-61D5DB57CF5F}
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SYSTEM_SOUND Speakers (Logitech G733 Gaming Headset)
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SYSTEM_INPUT_NAME Keyboard
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SYSTEM_INPUT_NAME Controller (XBOX 360 For Windows)
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SYSTEM_INPUT {A10763C0-19F6-11EF-8002444553540000}
SYSTEM_INPUT_NAME G733 Gaming Headset
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SYSTEM_INPUT {18CB48C0-121A-11EF-8012444553540000}
SYSTEM_INPUT_NAME Corsair composite virtual input device
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SYSTEM_INPUT_NAME USB Audio
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SYSTEM_INPUT {A10763C0-19F6-11EF-8003444553540000}
SYSTEM_INPUT_NAME G733 Gaming Headset
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-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-
FFXIVLauncher
Settings
Snipping Tool
-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-
Google Chrome
Microsoft Edge
Microsoft Edge Update
Microsoft Edge WebView2 Runtime
OBS Studio
Steam
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501
Microsoft Visual C++ 2022 X86 Additional Runtime - 14.34.31938
Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.21005
UE Prerequisites (x64)
Microsoft Visual C++ 2015-2022 Redistributable (x86) - 14.34.31938
Microsoft Visual C++ 2022 X86 Minimum Runtime - 14.34.31938
Intel(R) Chipset Device Software
Microsoft Visual C++ 2015-2019 Redistributable (x64) - 14.28.29334
Microsoft Windows Desktop Runtime - 6.0.30 (x64)
Microsoft Visual C++ 2015-2019 Redistributable (x86) - 14.28.29334
Microsoft XNA Framework Redistributable 4.0 Refresh
Microsoft Visual C++ 2015-2022 Redistributable (x64) - 14.34.31938
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501
Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.21005
FINAL FANTASY XIV Online
WinRAR 7.00 (64-bit)
Microsoft Visual C++ 2022 X64 Minimum Runtime - 14.34.31938
Intel(R) Chipset Device Software
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219
CORSAIR iCUE 4 Software
Logitech G HUB
Microsoft .NET Host - 6.0.30 (x64)
Microsoft .NET Runtime - 6.0.30 (x64)
Microsoft Visual C++ 2022 X64 Additional Runtime - 14.34.31938
UE Prerequisites (x64)
Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.21005
Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.21005
NVIDIA Graphics Driver 556.12
NVIDIA GeForce Experience 3.28.0.417
NVIDIA PhysX System Software 9.23.1019
NVIDIA Update 39.5.0.0
NVIDIA FrameView SDK 1.3.8513.32290073
NVIDIA SHIELD Streaming
NVIDIA GPX Common OSS binaries (POCO, OpenSSL, libprotobuf)
NVIDIA HD Audio Driver 1.4.0.1
NVIDIA Install Application
NVIDIA Backend
NVIDIA Container
NVIDIA TelemetryApi helper for NvContainer
NVIDIA LocalSystem Container
NVIDIA Message Bus for NvContainer
NVIDIA NVAPI Monitor plugin for NvContainer
NVIDIA NetworkService Container
NVIDIA Session Container
NVIDIA User Container
NVIDIA NvModuleTracker
NVIDIA NodeJS
NVIDIA Watchdog Plugin for NvContainer
NVIDIA Telemetry Client
NVIDIA Virtual Host Controller
Nvidia Share
NVIDIA ShadowPlay 3.28.0.417
NVIDIA Update Core
NVIDIA Virtual Audio 4.65.0.3
Microsoft Update Health Tools
Microsoft Windows Desktop Runtime - 6.0.30 (x64)
Microsoft .NET Host FX Resolver - 6.0.30 (x64)
-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-
C:\Program Files (x86)\Microsoft\EdgeWebView\Application\126.0.2592.87\msedgewebview2.exe 00000504
C:\Program Files (x86)\NVIDIA Corporation\NvNode\NVIDIA Web Helper.exe 000021BC
C:\Program Files\Corsair\CORSAIR iCUE 4 Software\iCUE.exe 00004604
C:\Program Files\Corsair\CORSAIR iCUE 4 Software\iCUEDevicePluginHost.exe 00002CE4
C:\Program Files\LGHUB\lghub_agent.exe 00002C74
C:\Program Files\LGHUB\logi_crashpad_handler.exe 00001DC8
C:\Program Files\LGHUB\system_tray\lghub_system_tray.exe 0000105C
C:\Program Files\NVIDIA Corporation\NvContainer\nvcontainer.exe 00000ACC
C:\Program Files\WindowsApps\Microsoft.ScreenSketch_11.2405.32.0_x64__8wekyb3d8bbwe\SnippingTool\SnippingTool.exe 0000443C
C:\Program Files\WindowsApps\Microsoft.YourPhone_1.24061.93.0_x64__8wekyb3d8bbwe\PhoneExperienceHost.exe 000029D4
C:\Program Files\WindowsApps\MicrosoftWindows.Client.WebExperience_524.13200.30.0_x64__cw5n1h2txyewy\Dashboard\Widgets.exe 00003E50
C:\Program Files\WindowsApps\MicrosoftWindows.Client.WebExperience_524.13200.30.0_x64__cw5n1h2txyewy\Dashboard\widgetservice.exe 00002590
C:\Windows\ImmersiveControlPanel\SystemSettings.exe 000028F4
C:\Windows\System32\RuntimeBroker.exe 00004260
C:\Windows\System32\oobe\UserOOBEBroker.exe 00001EAC
C:\Windows\System32\smartscreen.exe 00003448
C:\Windows\SystemApps\Microsoft.Windows.StartMenuExperienceHost_cw5n1h2txyewy\StartMenuExperienceHost.exe 000030B4
C:\steam\Steam.exe 00001FE8
C:\steam\bin\cef\cef.win7x64\steamwebhelper.exe 00001CAC
C:\steam\steamapps\common\FINAL FANTASY XIV Online\boot\ffxivlauncher64.exe 00002B38
C:\steam\steamapps\common\FINAL FANTASY XIV Online\boot\ffxivsysinfo64.exe 00002464
C:\windows\Explorer.EXE 0000307C
C:\windows\SystemApps\Microsoft.LockApp_cw5n1h2txyewy\LockApp.exe 000040F4
C:\windows\SystemApps\MicrosoftWindows.Client.CBS_cw5n1h2txyewy\SearchHost.exe 00004048
C:\windows\SystemApps\ShellExperienceHost_cw5n1h2txyewy\ShellExperienceHost.exe 00000908
C:\windows\system32\ApplicationFrameHost.exe 0000419C
C:\windows\system32\DllHost.exe 000049DC
C:\windows\system32\backgroundTaskHost.exe 0000354C
C:\windows\system32\conhost.exe 00004BAC
C:\windows\system32\sihost.exe 00001CC0
C:\windows\system32\svchost.exe 00000D04
C:\windows\system32\taskhostw.exe 000038E0
C:\windows\system32\wbem\unsecapp.exe 00001D18
Game crashes with different errors.
Printable View
-
07-11-2024, 01:30 AMKodariGame crashes with different errors.
-
07-11-2024, 02:17 AMKodari
Just received a reply from SE to give this a try, will post it here for others to try, as well as updating with how it goes:
Go to Start and type: cmd
In the search window you should see a program called "cmd"
Right-click on it and select "Run as administrator"
In the black window that opens, enter: DISM /Online /Cleanup-Image /RestoreHealth
Press the Enter-key
Wait for the process to finish
Now enter: sfc /scannow (note the space between "sfc" and "/")
Press the Enter-key
Wait for the process to finish
This should scan your system for any damaged files and repair them. Once complete, please restart your PC and try to run the game again
edit: managed to do a full instance of ex2 before crashing :c -
07-11-2024, 05:52 AMBonchMyWonch
UUUUUUUGH FINALLY!!! I thought I was going insane someone else with the same issue ;-; glad I checked here!
Gonna try out this cmd wizardy I'll post if everything is gucci slides afterwards @_@ -
07-11-2024, 06:36 AMAnidaThe Dism and sfc commands are actually part of my routine maintenance on my PC. Ran this morning, still had full game freeze.Quote:
Originally Posted by Kodari
-
07-11-2024, 07:10 AMKodari
So, a little bit of an update.
I combined the two bits of advice that i was given by SE (changing my refresh rate, my current is 155hz, i changed it down to 144hz, as well as doing the corrupted file check in cmd) and i actually managed to do EX2 (where i crash the most) for 6 instances in a row, i actually managed to play for around 2 and a half hours before i crashed in EX1, i changed my graphics scaling from AMD FSR to NVIDIA DLSS at the start, not sure if thats to do with it, but i thought it was worth mentioning, but yeah still crashing
edit: its gone back to how it was, continuous crashes now -
07-12-2024, 02:29 AMBonchMyWonch
eyup same was gucci for a good 4-5 hrs and now its gone back into it's little "crash phase" very cool and epic @_@
-
07-12-2024, 07:55 AMAsir
Ive been getting the exact same things, just random crashes with different error codes. Yesterday I actually got a different error code, the dreaded 11000002 directx error.
I go to open my game today and it shoots out 5 error messages but still opens and everything is fine intill it crashed again 20 mins later.
Ive done everything people have lifted and nothing works. -
07-12-2024, 09:13 AMKodari
while this may not work for others, its ... sort've? improved my crashes, just for context, i went from not being able to play without crashing every 20-30mins, to now playing 3+ hours without a crash, i downloaded HWiNFO and noticed my temperatures were running way too high while playing FFXIV, im talking 90-98 degrees, which was making me believe it could be the cause of the crashes, i still think the fault is on SE's side in regards to it all, im guessing they are just testing out the waters and will release hotfixes as we go (copium) to improve optimisation, but for now, my PC that can DEFINITELY run this game on max graphics, will have to settle with having to run it on standard desktop setting just to get a chance to play, which it is what it is.
i can't speak for everyone, and i dont even know if it'll fix the problem fully, i plan to play all night as usual anyway so i'll update here if i get any crashes but yeah, find out your cpu (in my instance, i7-14700K) and check for any settings in your bios relating to overclocking and/or temperatures, its not the best advice on my end, because honestly - i suck at in depth stuff like this, my friends ended up helping me :s but its at least something to think of, i understand a lot of people will already of turned down the graphics, but its always worth just opening up HWiNFO and seeing if the poor optimisation is skyrocketing temperatures.
edit: for the first time in a few days, i actually logged out instead of just crashing and going to bed, in total managed to play for 6-7hrs with no crashes, doing all the content that would usually make me crash (EX2, rarely EX1, did 10-15 kills on both tonight without a single crash) -
07-12-2024, 02:57 PMBonchMyWonch
AIIIIEEEE well i'll run at standard desktop settings and see what the crack is ;-;
copefully they will fix soon i dun wanna play with poo graphics for the rest of my life aaaa -
07-13-2024, 04:10 AMKodaribest of luck with it, i do recommend checking the temperatures, see if anything funny is going on with it, i still haven't crashed yet since my previous postQuote:
Originally Posted by BonchMyWonch
-
07-13-2024, 09:28 AMBonchMyWonch
tyy i crashed like once today but that was just like, a straight up ctd no error msg at all, its been real stable other than that cus ive been playing from 3pm - 1am so far ehe
seems like that's a decent solution for now! tysm!! <3 -
07-13-2024, 11:40 PMLarirawielIt can be, that you have to RMA your CPU. There is a huge stability problem with Raptor Lake CPUs.Quote:
Originally Posted by Kodari
Here more informations:
https://forums.warframe.com/topic/14...el-processors/
https://www.youtube.com/watch?v=QzHcrbT5D_Y
https://www.radgametools.com/oodleintel.htm
What might(!) help:
"A reportedly successful workaround for many people is to use Intel XTU and lower the Performance Core multiplier from x55 to x54 or x53. Apparently, affected titles may then crash one more time during load immediately after, but will work afterwards (we have not been able to confirm this ourselves). Using XTU is likely the quickest and easiest way to go and doesn't even require rebooting to try different settings, but you might need to reapply it after every start if you don't save the profile. (Alternatively, set the P-core multiplier in the BIOS instead.)"
Cheers -
07-14-2024, 03:40 AMBonchMyWonchits been pretty damn smexy so far, only 1 ctd with no errors and that was during 10 hours of chepic gamingQuote:
Originally Posted by Kodari
good fix so far tysm for the recommendation <3!! copefully they patch soon tm -
07-15-2024, 06:00 PMNightHourIssue is likely your CPU, please read Larirawiel's post above.Quote:
SYSTEM_CPU Intel(R) Core(TM) i7-14700K (28 CPUs), ~3.4GHz
-
07-15-2024, 06:19 PMLarirawiel
The Raptor Lake stability problem is far worse, than it was expected before. Even the I7-13700T are affected. And those CPUs are highly underclocked for energy saving.
A game studio dev admits it:
https://old.reddit.com/r/intel/comme...ation/ld3naw4/
Cheers