Additonal Expasion Registration still under maintenace

Unable to register my Dawntrail code on the mog station. I have early access code but did not register code before maintenance. that part of mog station is still under maintenance so i am unable to register the code now. does anyone know if this will change? have i missed my ability to play during early access?

It worked for you? I still get error.

It is still under maintenance for me, too. I would love to get an update on this, tho? The Lodestone does not really provide information if / how long this service is under maintenance and given that it is the first day of the EA .... :/ sigh, what a start

Bumping since this is happening for me too. At least the graphical update is non-DT related :'^)

Bump...
As far as I can tell, there is no info on this. The maintenance was supposed to be over several hours ago.

I get to log into mog station, but the "Additional Expansions" just links to a "Under Maintenance - please try again later" page.

So... did I try too late? Did I have to register the code before the maintenance?

Here is from a chat support I just finished:
"I'd like to clarify that the website is currently not under active maintenance.

The maintenance banner you are receiving is currently prompted due to the high flux of other players that are trying to perform the same activity as you. As soon as the queue of customer who are trying to redeem their code is cleared, you should be able to do so as well.

As an alternative, you may try redeeming your code from your phone, maybe it works better in lighter devices."

There was a missing piece for me that may help some of you, that enabled me to get into early access after encountering this error.

I was following the instructions of the email of the registration code to go to the Additional Expansions button and register.

However, early access is from a separate email with a separate code. You are looking for the one that offers preorder bonuses, and a different button on Mogstation. The icon showed the bonus earring. The early access is bundled with the earring.

Enter the code there and you will be able to get into Dawntrail content.

Quote:

---

Originally Posted by Satterly

There was a missing piece for me that may help some of you, that enabled me to get into early access after encountering this error.

I was following the instructions of the email of the registration code to go to the Additional Expansions button and register.

However, early access is from a separate email with a separate code. You are looking for the one that offers preorder bonuses, and a different button on Mogstation. The icon showed the bonus earring. The early access is bundled with the earring.

Enter the code there and you will be able to get into Dawntrail content.

---

This worked!! the 7GB expansion files are downloading now, thank u for your service!!

Quote:

---

Originally Posted by Satterly

.

---

Yes, it worked with the "bonus item" link, but the email clearly states you must click "Additional Expansions"... Welp, no it works, thanks! :)

Yeah, this wasn't an option for me. I am being told on the "Additional Expansions" page that there is maintenance. This has been going on for well over 12 hours now.

And on the "Pre-Order Bonus Code" page, which every says is the workaround, I'm being told my code is invalid. This, despite my code coming from the Square Enix shop itself.

So I am at a total loss as to what I can do. Especially as the technical support lines (for Chat and Email) are closed on Weekends, so the earliest I would likely hear back is Monday. Which would only give me 1 day of Early Access which I paid for.

And the mobile phone workaround also doesn't work. My phone states maintenance too.

Make sure you are getting the code from the email with this heading: "FINAL FANTASY XIV: Dawntrail Pre-order Bonus Items"

It is a separate email and separate code from the expansion registration code, which comes in the email with the heading "Here’s your registration code for FINAL FANTASY XIV: Dawntrail." (I also ordered from the SE store online.)

Quote:

---

Originally Posted by Satterly

Make sure you are getting the code from the email with this heading: "FINAL FANTASY XIV: Dawntrail Pre-order Bonus Items"

It is a separate email and separate code from the expansion registration code, which comes in the email with the heading "Here’s your registration code for FINAL FANTASY XIV: Dawntrail." (I also ordered from the SE store online.)

---

Yup. I have that. I tried that.

Invalid code. :(

If you've already claimed your pre-order bonuses (earring etc) using that code you should be good for early access if you log in.
The expansion code does explicitly say on the email "can only be redeemed from July 2" and the same message is present at the top of the mogstation page.

Quote:

---

Originally Posted by EloreSeron

If you've already claimed your pre-order bonuses (earring etc) using that code you should be good for early access if you log in.
The expansion code does explicitly say on the email "can only be redeemed from July 2" and the same message is present at the top of the mogstation page.

---

I'm aware that the other code isn't valid until July 2nd. But I'm using the pre-order bonus code.
One page says "Maintenance" (and has since last night).
The other page says my code is "invalid".

And when I log into the game, my XP bar is locked, so it's clear that I don't have early access.

Quote:

---

Originally Posted by Synoptikal

.

---

You may want to contact support. But I suspect they'll say that it's due to congestion.

Im also having the same issue, I can't register my code for endwalker. Same maintenance screen

Same thing happening to me as well, nothing is working with my code that i bought and it hurts to see that 40$ for nothing.

Quote:

---

Originally Posted by SynCya

Same thing happening to me as well, nothing is working with my code that i bought and it hurts to see that 40$ for nothing.

---

The fact that it's still going on is insane lmao. Just finished shb and now I can't even play ew.