ffxiv Unable to update patch files [11006] [20819] [20831] [19900] [23]

I've been trying to get the game updated and ready for the Dawntrail Early Access.

But for some reason the update is just not working. I keep getting the error message on the title. Unable to update patch files [11006] [20819] [20831] [19900] [23]

I've tried everything. I deleted the game and reinstalled it. I rebooted my PC. Tried to launch the game in admin mode, tried to launch steam (I play the steam version) in admin mode. I shut down my window's firewall, disabled my antivirus, deleted folder 4e9a232b from the installation folder. And more. Nothing works.

I need help. I pre-ordered Dawntrail PRECISELY to play the Early Access. If I have to miss it because of this stuff I'm going to be pretty crushed.

I'm also having this issue with the same error numbers & everything. I deleted all the files in my patch folder, flushed my DNS, turned off my firewall after allowing everything FFXIV uses to patch, and cleared cookies in IE/Edge just in case the launcher is still using it. No go.

I'm currently reinstalling, so it'll be a few hours before I know if it gets stuck patching "ex3" again and crashes out. I'm not feeling super optimistic, haha. Could it just be an ISP issue, or the servers being overloaded? It's weird that, for me, it's erroring in the same spot every time...

I would check the download folder that the game uses to update itself:

On Windows 11 open the File Explorer (yellow folder icon) and then in the list to the left at the top, select "Documents" then "My Games" and then "Final Fantasy XIV - A Realm Reborn", inside this folder is "downloads", this is where the launcher downloads, unpacks and applies the updated files from.

Make sure this folder is not managed by "OneDrive", as usually by default the folder "Documents" is (check that as well), if OneDrive is managing this, then the update files attempt to get stored on cloud storage or another location, thus the launcher fails to update.

Just to be safe, I would disable OneDrive completely or Uninstall it if you don't use it.

If you aren't using OneDrive or it has been disabled/removed and it still won't update or fails to, then you can test your connection if you have a smartphone with some data on it, setup a "hotspot" connection (google that if you're not sure, it's different for each phone), then connect to your phone's hotspot with your PC and attempt to launch the game and see if it will update. If it works, you need to check your PC's normal connection, turn off any VPN if you use one. Also launch the Microsoft Edge web browser and update it if it needs updating, turn off any extensions running as the launcher uses this browser.

Hopefully that helps, might be able to try a few more things if it doesn't.

Quote:

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Originally Posted by AmalVasiya

I'm also having this issue with the same error numbers & everything. I deleted all the files in my patch folder, flushed my DNS, turned off my firewall after allowing everything FFXIV uses to patch, and cleared cookies in IE/Edge just in case the launcher is still using it. No go.

I'm currently reinstalling, so it'll be a few hours before I know if it gets stuck patching "ex3" again and crashes out. I'm not feeling super optimistic, haha. Could it just be an ISP issue, or the servers being overloaded? It's weird that, for me, it's erroring in the same spot every time...

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I recommend you make a backup of the game folder first, *before updating!

Doing so will save you hours of redownloading. It is also handy if you get errors.

That way, you can Uninstall then just reinstall the game, but don't open the launcher after installation, simply paste the game folder straight over the newly made one which will be virtually empty, and once it finishes pasting, you can launch the game as usual, login, then update again if issues happened.

It should not even be ready for download until tomorrow morning at the earliest, at least I’ve never seen it available until 12 hours before the servers come back online.

Quote:

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Originally Posted by Cat_Girl

I recommend you make a backup of the game folder first, *before updating!

Doing so will save you hours of redownloading. It is also handy if you get errors.

That way, you can Uninstall then just reinstall the game, but don't open the launcher after installation, simply paste the game folder straight over the newly made one which will be virtually empty, and once it finishes pasting, you can launch the game as usual, login, then update again if issues happened.

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I'll see if it lets me do this after it's done downloading the current expansions haha. Thanks! So far it's doing ok and I got past the part I was stuck at before.

I realized I haven't done a full CLEAN install of FFXIV since 2019 so it's long overdue.

Quote:

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Originally Posted by Merryl

It should not even be ready for download until tomorrow morning at the earliest, at least I’ve never seen it available until 12 hours before the servers come back online.

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The dev team already posted early this morning about its availability. You could have checked there first, as they always post that information on the lodestone, instead of replying and speculating on something that's already happened :)

https://na.finalfantasyxiv.com/lodes...baee5e75cd326a

Quote:

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Originally Posted by Merryl

It should not even be ready for download until tomorrow morning at the earliest, at least I’ve never seen it available until 12 hours before the servers come back online.

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Iiiii think it's been ready since this morning. People have already been posting datamined things on social media, I've heard. (Here's an article.) https://www.destructoid.com/psa-fina...ownload-on-pc/

https://i.ibb.co/FqpJthB/IMG-0532.jpgI’ll check, but I’m sure it’s just the updated launcher.
Well I’ll be damned. This is either going to be the smoothest launch yet or j/k

My download finished and it looks like I'm good to go. I'm sorry reinstalling didn't fix OP's issue though :( I don't run mine through steam so I can't help.

Fingers crossed that the expansion launch goes smoothly for everyone. My bar is set at "better than Stormblood early access"... Raubahn/Pipin Savage, you will always be (in)famous.

Yeah, they said the update would be ready much sooner than usual this time around, as it is much larger than previous expansions, this is to assist people on slower connections that will take them much longer to download than usual, so everyone has the game ready to start when maintenance ends.

I always keep a new backup of the game on a removeable drive after each update to save re-downloading in case of any issues or corrupted files or if I might need to reinstall the OS or change PC's.
This is even more true now that the game has bloated from 75GB to 132GB (PC), just imagine having to re-download it all now!

Not to mention, the game will get even larger in size as they update expansions 2.0/3.0/4.0/5.0/6.0 areas, I can see it becoming 200GB+ for 8.0.

Hallelujah, game has been updated. I tried the clean re-install thing. I uninstalled the game, deleted the installation folder, even deleted the FF14 folder on My Documents just to be safe, and then just redownloaded the entire thing from scratch and that FINALLY got it done.

Thank you all for your suggestions

Just replying here and bumping this thread, since I keep having the same problem as well.

It seems to download for a few minutes, then get the error -- like I'm downloading a little bit at a time. It's still pretty frustrating though, having to keep an eye on an already slow download.

How exactly do you see if a folder is managed by OneDrive, and how do you disable that if so?

Yeah, having the same issue here. I'm pretty dumb with computers so I have no idea what this techno babble means. I'm on windows 10.

For anybody else coming along to this desperate situation, what worked for me was this:
The drive I've used up until now for FF14 used FAT32 file format. I changed the install location to another drive that used NFTS and it worked fine. Unfortunately, I still had to download the whole thing.
I'd noticed some of my other games in the last year or so stopped working on my FAT32 drive and it usually happens during an upgrade like this, so that's what clued me in to try it.

On a Windows machine you can usually determine the file system by right clicking on the drive and selecting 'properties', and see what is next to 'File System'. I don't know if FAT32 means 32 bit but I do know a lot of operating systems and software are slowly dropping 32 bit system support.

FAT32 and 32-Bit-OS are different things. ;) But FAT32 has some big limitations like 4 GB max. file size etc. This can cause some issues if a game exceeds those limits.

Edit, i have found a file, which is bigger than 4 GB:
https://i.ibb.co/6w7KRdv/Screenshot-...-22-180200.png



Cheers

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