[Error 90002] Inability to login to EU Data Centers

Hello! EU Data Center Light/Chaos seems to be having issues, people are unable to connect. I've talked to a few people on Discord and they seem to be having the same issue.

Error :
90002 Error : Connection with the server was lost.
Details :
I am able to go into character selection and queue up, after waiting for the queue I wait in the loading screen upon which I get a 90002 Error, sending me back to queue in an endless cycle.
Characters :
All my characters on Chaos are affected.

I have tested this on Chaos (main DC) and Light through data center travel

I have been able to login on OCE Data Center using cross DC travel.

Other thread in General :
Here

Personal Update :
Light seems rather stable in my experience, people seem to be having issues mostly on Chaos as of 5:30PM GMT+2.
I can confirm this issue persists on Chaos from asking people who have characters on Chaos or have used DC travel to go to Light/OCE.
Issue persists on the FFXIV Discord as well, mainly on Chaos.

Issues so far:
Newly created characters can play on servers that are inaccessible on Chaos.
The issue can manifest in certain characters and others may be fine (inconsistently).
Characters in a home world on Chaos can safely visit OCE and now Light Data Centers.

As of 12:30AM GMT+2 players have been able to login to Chaos DC. Approximately 12 hours after the maint end....It's disappointing that no communication took place. This adds up to 21 hours of downtime, excluding the time when the game was unplayable yesterday (I didn't play much yesterday because I was out).

If DC travel wasn't a thing, many of us wouldn't even access the game. I hope no one lost their house due to these issues, that while out of SE's control, they are also out of the player's control.

Quote:

---

Originally Posted by Eenkalzet

Greetings Rueby,

We do apologize for the inconvenience caused by this connection issue you and your fellow adventurers has experienced. Upon checking, it would appear that this may be due to the recent technical difficulties the Chaos Data Center has experienced. The lodestone post regarding this as well as the resolution can be found here: https://na.finalfantasyxiv.com/lodes...d7c7c259664e91

We do hope this information was helpful. We would advise to regularly check the lodestone for any official announcements and updates regarding this issue. If anyone is still encountering this problem, please create a new thread and we will assist you in any way we can.

Edit:

Unfortunately, it looks like we are still experiencing DDoS Attacks causing further technical difficulties at this time. The latest Lodestone post regarding this can be found here: https://na.finalfantasyxiv.com/lodes...a77a75683c3aeb

---

Same here, unable to connect to my chars on Chaos. Strangely enough I can connect to my alts on Phantom just fine.

Same issue for me. Every time i get through the login queue and its loading the map it stalls and ends in an "Connection with the server was lost" error. Error code 10105.

Chaos Ragnarok, same problem.

I'm trying out all my characters right now.

At first I thought it was because my main logged out on the island because I was able to log in to Gridania with the second one, but others who are also in the same place in Gridania can't log in either.

Out of 5 characters I can log in with 2, it doesn't work with the others, unfortunately my main is also among those that can't.

Main - island
4 chars in Gridania at the guild chest on the market (2 of which can log in)

Doesn't really make sense.

Same Here... I can login but everytime i try to join the server, i get a 90002 error

I've got the same error, Chaos Louisoix, my main keeps getting booted once I get through the queue

Same here (error 90002), this may be my last sub day for a long time because of the payment change problems that hits even european players and I can't even log in... Third fiasco in a month, first the V1 of the benchmark, then the whole payment thing that basically removed the most used payment method in France and Germany, and still gave plenty of problem for people inside the area that are supposed to work, now we can't even enter anymore

Same here.
Can't login with my main (Error 90002) but can with my alt,,

I logout on Idyllshire yesterday with my main.

OK this is weird I can log in and play any character I like, however my other half gets a 90002 regardless of what pc he signs in on (tried mine too) - the only difference between the accounts is that I have a authenticator attached for the OTP.

The same issue :(
Cerberus
I perform a full re-install of the game but without any luck...

Yeah... It's almost like SE made a post on Lodestone yesterday morning when it first started happening, addressing this fact and that it's being DDoS'd, but no one knows how to read.

While being able to login with 1 char without any issues but not other char and if you move that char to other DC you are then able to login,. that is not DDoS.

Quote:

---

Originally Posted by sweetietreat

Yeah... It's almost like SE made a post on Lodestone yesterday morning when it first started happening, addressing this fact and that it's being DDoS'd, but no one knows how to read.

---

It's almost as if manners are nonexistent and we love to jump to conclusions that we know little about.

I read yesterday's post, and I thought this might be a hiccup from the addition of the new DC rather than just DDoS, people commented that certain ips got swapped so it might be something on SE's end. Do you actually have something to add? Or are you here to try and be snide?

Does it bother you that I made this thread? It doesn't harm anyone.

It apparently bothered YOU enough to stalk me to Discord and DM me about it, though.

Quote:

---

Originally Posted by sweetietreat

It apparently bothered YOU enough to stalk me to Discord and DM me about it, though.

---

Maybe because I actually am on your friendlist on Chaos and actually considered you a friend? This is so bizarre.

Same issue, tried many times over multiple hours, consistently get 90002 when logging in on my character. Tried to create a new character and that one gets into the game just fine consistently. So either the server managing the place my character was in on logging out (Idyllshire) is broken or some other shenanigans is going on. Although, when using the player search functionality as the newly ccreate char I can see people in Idyllshire so that means it's more likely related to something else...

In before @sweetietreat replies, just because it happens around the same time as a DDoS is no guarantee that it's related. The maintenance just as easily could have introduced this issue. Don't assume, bug reports are always useful. Correlation is not causation.

I can't login with my main character on Chaos/Spriggan. Always getting error 90002.

Same here (saying this just in case someone is tracking the issue in order to find the problem)
Louisoix on Chaos, only since the maintenance, yesterday it was fine

I can log, select the character, i have to wait for the queue, then loadinf screen and boom, error 90002

I hope it will be resolved soon :(

I can create a new character and it logs into Sagittarius, My main cannot as gets 90002 every time I try. I can move her to Light and my main logs in fine. Was all fine till the maintenance.

I'm having the same issue. I tried on at least seven alts, all in the same DC (Chaos) but mostly on different servers (Ragnarok, Phantom, Omega, Louisoix).

Many of my discord friends report having the same issue but no DCs have been reported by the characters who managed to log in.
Some report being able to login by server-transferring to Light (have not tested it personally). No issues logging in on NA alts.

Same issue here. Can log in on my alts, but cannot on my main. Error 90002 on the loading screen after queuing up. I got disconnected yesterday 3 times in a row and after the 3rd time gave up for the day. The last location was Zadnor. Tried on two different PCs and it's the same on both.
Oh, and visiting other world/data centers can't be done, cause my character was disconnected mid-duty, and hence I must first log in to change the wolrd/center.

Transferring works but swapping back seems to still generate 90002 errors

Will add with the same issues

Main - Rikka Gireison - getting 90002 on each login, preventing me from entering the game. Logged out yesterday in limsa.
Second Char - Chaika Gireison - logging in fine, was logged out in my mansion - relogging in limsa works as well without issues. Both are ragnarok on the same account.

can confirm that i cannot login on Chaos/Louisoix with my main but i can transfer to Light or Materia and i can login with my main there. i can also login on Chaos/Louisoix with newly made characters.

I just tried the transfer to light, and that worked for me

I can only confirm this. And it should be stressed that the fact that it is possible to login with some characters but not with others means that it can't be blamed on DDoS.

Same problem, I'm unable to log on my main char but I can log with an alt. Both characters are on the same server.

Same issue. I created an alt on phantom, Same world as my main but alt logs in each time

I can confirm, Chaos is in chaos...I had no problem creating a new character on Light, but i can't log in even on a new character on Chaos..and I can't even travel, because I dc-d in V&C dungeon yesterday and can't get out. :(

Same issue here, cannot log in with main character Chaos Omega Error 90002. I got disconnected yesterday 3 times and gave up after attempting a dungeon each time. I cannot try other world/data centres either due to being disconnected within a duty

I managed to login to Spriggan on a character that I haven't logged in for around 200 days, and a char I haven't logged in a month on Spriggan. I asked in NN about how the game is for people, they're saying they've been logged in without issue for awhile with no DCs and are saying that things are rather stable.

It seems like this issue affects some characters and others not. People also reporting that they are fine while their friends have the same issue.

Same error, trying to login to Chaos/ Omega.

9002 error when I select any character.

Also affected by this on my Moogle/Chaos character. Can't login to Chaos but Light works fine with DC travel.

The same here, I even tried it on my laptop and both failed to connect my account. Someone found a solution so far?

Could it be that the german client is mostly affected?

Same here, i'm on Chaos/Ragnarok and can't access to my main account. I tried on Light with an alt and everything work. But with my main account, i keep having the Error: [90002] :c

Quote:

---

Originally Posted by LillieLatte

The same here, I even tried it on my laptop and both failed to connect my account. Someone found a solution so far?

---

The issue seems to be fixed around Chaos, if you wish to play, use the Data Center travel option and take your chaos character and play on Light for now. However, you will lose access to retainers, FC and FC related stuff, Mail, House etc. This is the only current workaround if you just want to login.

Quote:

---

Originally Posted by Hrrungir

Could it be that the german client is mostly affected?

---

I'm on the EN client and I'm affected, I don't think it's related to the client's language.

Same issue here. Can log in on my alts, but cannot on my main. Error 10105 on the loading screen after queuing up. I got disconnected yesterday many times in a row.
DC Chaos/Ragnarok

Also suffering from this issue; been unable to login on my main on Chaos, Louisoix since the game came back up from maintenance about 7 hours ago. World-visiting from the login menu doesn't let me login to the character on a different Chaos world, but data center traveling to Light lets me login to the game and play normally. Alts on different DCs can login normally, but characters I created today on Chaos can't login (tested Sagittarius and Omega).

I'm severely disappointed that there hasn't been an announcement from SE acknowledging the issue, especially as it has been on-going for several hours and it's very disruptive to the gameplay experience.

Same issue, Sagittarius. Travelling to a Light server works but is a short term solution at best. Also made a new character on Sagittarius and had no problems logging in with that one.