Buttons on laucher dissapear after entering credentials

On the new launcher I have an issue where the log in button just disappears after entering credentials and the game does not launch.

https://i.postimg.cc/HLdBRbB2/credentals-image.png

press enter or tab + enter after the password field
or..you can use...that one...

Actually I meant the part after you verify your credentials where you normally launch the game itself. And I have no idea what you mean by "that one"

https://ibb.co/gZQhpG8

Have you tried minimizing the Launcher when that happens?

Are you able to click on any of the Launcher options such as the little cog-wheel at the top-right, I would try viewing Server Status and then back to the main window (click arrow pointing to the left).
This should refresh the box with the Play button.

Unfortunately that seems to make it even worse, if I click on to the options or server status it won't even let me click back on it. This is behavior I don't get on the old launcher, that one has no issues but with the upcoming change to only the newer one it does create problems for me. I tried the whole restore game data option as well to no avail.

Quote:

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Originally Posted by Draca_Wyrvenfire

Actually I meant the part after you verify your credentials where you normally launch the game itself. And I have no idea what you mean by "that one"

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Google "alternative FFXIV Launcher", github link.
I can't mention it direclty =p

Quote:

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Originally Posted by Draca_Wyrvenfire

Unfortunately that seems to make it even worse, if I click on to the options or server status it won't even let me click back on it. This is behavior I don't get on the old launcher, that one has no issues but with the upcoming change to only the newer one it does create problems for me. I tried the whole restore game data option as well to no avail.

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What version of the game are you using, Windows PC (from SE Store) or Steam, if you use Steam turn off the Overlay.

Maybe your system doesn't meet the requirements, what CPU/GPU do you have and is it a laptop or desktop?

windows from se store, desktop and requirements are fine. If I use the "old" launcher there is no issues , credentials get put in hit log in, it checks for patch and button changes to "play direct x 11" . It is only when I change to the new launcher layout that I have issues. On the newer layout I enter the credentials and hit log in and it just shows the blank area shown above. The button is still there and I can click it but nothing is there visually. I can't see patch progress and I can't see if it is ready for me to hit play, nothing else on the launcher is effecting , link to website still work, options etc.

Have you opened the Microsoft Edge web browser and updated it to the latest version, I would try that and turn off any extensions running if you use that browser.

Since the launcher uses that browser to load parts of it, it is most likely what is causing the Play button to not appear.

If that doesn't help, click the . . . at the top-right of the browser window and select "settings" then on the left side down the list of options select "Reset settings" and reset everything to the default.

Once updated, turn off Edge VPN in the browser essentials menu (click the heart icon top-right).

tried everything I could find on edge, no luck.

Heya, try to clear the browser cache:
https://www.howtogeek.com/818358/how...cache-in-edge/





Cheers

Having this same issue, have tried all the suggested options around Microsoft Edge, but nothing is helping.

Apparently if you move the cursor around until it changes to a hand.. you can still press play. The button is INVISIBLE.

yeah that is pretty much the way I been logging on. Thought it also prevents me from seeing progress on any updates.

Try deleting the launcher files in documents>mygames>ff folder, they will be reinstalled by default after relaunching the launcher, see if that does anything. The files you are looking for are ffxiv.cfg, ffxiv.boot.cf.

If this doesn't work, clear history and cache data from ie if it still exists and or edge. Else, locate the launcher executable right click then properties to allow as administrator then also adding the executable as a firewall exception and or anti-virus exception if you use one of those.

Hope this helps.

tried both files, still nothing. Feel like there is a piece of information we are just missing. For me the old style launcher worked just fine but something is different about the newer one.