Why??? I even was messing with the outside of my home at @Loki Blackthorne Marilith Lavender Beds Plot 10 Ward 14. How can your system not detect me messing with the home yet proceed to Demolish it! Even had to by Crysta cause gor some reason your system kept rejecting my card a dollar and you guys didn\\\\\\'t even refund my $2 for that neither when I had the funds! I have sent an in-game ticket for a GM and got only automated responses. I sent a ticket on the support site and got a automated response to come here. I have been playing since HW and I could never get a in-game home all these years.
I end up in the hospital and was in a financial crisis. Tried to use some spare change to come back and save my home and this happen. If this doesn\\\\\\'t get reversed. I am highly considering ending my subscription permanently.
Had access to my house 02/21/23 but it is Demo-ed today
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02-27-2023, 02:13 AMZaredthHad access to my house 02/21/23 but it is Demo-ed today
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02-27-2023, 02:43 AMRansu
You have to enter the house to reset the timer.
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02-27-2023, 02:52 AMZaredthThat is BS, why their systems cannot detect that I am interacting with the housing system! How am I supposed to know that?Quote:
Originally Posted by Ransu
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02-27-2023, 02:55 AMZaredth
Also after 6 years of playing and trying to get a house cause of their screwed up system. To easily lose it just cause I didn't simply walk in the home, then I don't think I can stomach going through housing hell again. They cut content from me over such a miniscule thing and took the money. I think its time for my WoL to retire.
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02-27-2023, 03:27 AMMesarthim
https://na.finalfantasyxiv.com/lodes...dc7f8fbefe7955
It's a good idea to keep up with the occasional news. Even in this one page it mentions entering your estate at least 3 or 4 times, not merely touching the yard. It sucks yes but the fine print is out there.
As well as keeping up with your timers tab. Demolition is listed ingame if it is scheduled on one's estate. -
02-27-2023, 03:37 AMRansu
Ya the demo rules are weird.
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02-27-2023, 03:41 AMCanadaneThe constant news about it, the ingame demo timer, the e-mail that probably went to spam, and there was likely a housing tip pop-up when you first purchased maybe.Quote:
Originally Posted by Zaredth
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02-27-2023, 04:00 AMZaredthSo that excuses their poor excuse of a system? I know I won't be the only one missing this small step. How about new players? This game is not the only game I play, I shouldn't need to have my nose in articles to a T everyday on one game to avoid a miniscule step and lose out on content that I worked hard to achieve! Interacting with the housing system should be enough.Quote:
Originally Posted by Canadane
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02-27-2023, 04:03 AMZaredthIt wasn't listed in-game anywhere at all. No notification nor when I checked my housing sign post it said anything. Nothing in customer support queries, nothing.Quote:
Originally Posted by Mesarthim
The only thing I got was an email of notification and I was under the assumption by fellow mates I just needed to login to keep the house. -
02-27-2023, 04:17 AMDrWho2010
Never read the rules and only made assumptions based on hearsay. is mad when loses house. hmm.
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02-27-2023, 04:33 AMZaredthSo you think its okay that they neglect to update a system and just throw small steps in news articles and emails that can trip players up who just want to play a game? You're cool with how they have handled the housing system in general?Quote:
Originally Posted by DrWho2010
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02-27-2023, 04:45 AMZaredth
Look anyone defending this practice. I hope your gym membership gets downgraded cause you haven't visited after a month when you just paid for it. I hope your seat warmer function gets removed from your cars during winter because you didn't use it in the summer despite paying your car bill. I hope your ISP reduces you down to 20 mb from 1 gig speed just cause you didn't reach the threshold of use every month even though you use it. I could go on. Probably outrageous examples but if your defending an outdated system that punishes players who are ONLINE, then I hope you have something similar to complain about in the near future so others can tell you, its not the company or the systems fault, its YOU!
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02-27-2023, 04:59 AMCanadane
God I wish it was that easy to be rid of a gym membership. Those guys are vultures.
But seriously, the housing demolition is a necessary evil until SE can figure out housing for all. -
02-27-2023, 05:04 AMZaredthI do not disagree with you, but they have logs on everything you do. There is logs of me removing and moving items in my yard. But I lose it due to me missing out on one small step that I never thought would be an issue. If I am using the housing function itself, its being USED. That should be necessary enough. This is lazy and punishing people for this small mistake is just not right.Quote:
Originally Posted by Canadane
If I didn't show up and logged in on the 21st or even used any housing function. I would be inclined to agree with everyone I wasn't using the house so I lost it. I might of been mad but it seems like a fair notion.
But I indeed did use the house! Thats the discrepancy in this case. I know I am not the only one who fell victim to this. I don't want this to happen to anyone else! -
02-28-2023, 11:24 AMRueby
I really sympathize with you, I'm so sorry this happened and I understand your frustration which is very valid. SE loves to make you jump through hoops just to get your stuff..I'd quit if I lost my houses it's why I paranoid go into them every other day.
It's a scuffed system that no one should defend. It should detect you somehow entering the garden/threshold of the house. Or even moving furniture outside. It's so dumb and unfair. I think if your sub is active then your house should never be exposed to auto-demolition as well. Then again I think housing for all would be nice, but it's this fomo thing that keeps people paying subs to keep their houses...so I doubt it'll ever be a thing. -
02-28-2023, 11:38 AMYarxideyn
Greetings Adventurer!
We understand the frustration this matter may cause. Unfortunately, we are unable to assist with this type of issue via the technical support forums and is best handled by a Game Master in-game. You can contact a Game Master using the /supportdesk command for further assistance.
Due to the nature of the issue, this thread will be moved to ‘Separate Support Required’.
Thank you for visiting the Final Fantasy XIV Technical Support Forums.