DX / Kernel Errors since 6.3

Hello, I have been encountering countless DX / Kernel Errors while playing, usually during staying in populous areas such as Limsa Lominsa; and have also encountered this during prog on The Omega Protocol (Ultimate) (around 5x - 1 during instancing, 4 during midfight).

https://imgur.com/a/mrf1S4E

Rig details below but I have NVIDIA 3080, Ryzen 7 3800XT, 16 GB RAM, I also am playing at dual monitors at 1080p 144hz on both. Never played while overclocking, ever. I mean, I am already using 3080 at 1080p only.

So far, I have tried below steps already based on multiple thread having similar issues (EDIT as of 15 April 2023):
Clean reinstall of the game (four times)

Clean reinstall of Graphics driver (NVIDIA) twice; also tried using only NVIDIA driver and not the GEFORCE Experience

Closed most background running apps such as Chrome, Discord, Spotify while playing the game

Also tried closing VPN while running the game (didn't work, and also unplayable due to latency w/o VPN)

Clean refresh of Windows 10 (three times) + reinstall of the game (twice)

Changed to DX9

Changed to Windowed mode - advised by GM

Bought a new Monitor as the other old was 165hz + 144hz, now it's 144 hz + 144hz dual - EXPENSIVE OPTION

Hardware diagnosis and deep clean PC (no issues here) - note that I can play recent games on ultra 1080p 60fps

Halved the refresh rate in game from 144hz to 72hz (FFXIV System Configuration > Display Settings > Frame Rate) as advised here https://forum.square-enix.com/ffxiv/...THIS%21/page35

Set full-performance mode in NVidia Control Panel->3D Settings->Global parameters ->Power management

Uninstalled Citrix Workspace (PC is being used for both work and leisure)

All Steam game apps mentioned in this testing were cleaned as I have reformatted my PC countless times already to no avail

Deleted FFXIV local files

Monitored extensively Event Viewer but have not seen any error or warning in relation to the DX errors (AT ALL)

Put Set priority of FFXIV.exe on High - advised by GM

Used only a single monitor to play the game (tried this after a clean reboot first) - advised by GM

I really hope someone can help as this has been only happening while playing FFXIV and has given me a lot of headache and frustration. I have been playing since ARR and this has not have happened ever.

I also have not encountered any DX or similar errors in multiple games that I am currently playing at all (you can see the installed games in the Sys info.

Code:

-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=- MyDocument C:\Users\Lance\Documents FINAL FANTASY XIV ONLINE C:\Program Files (x86)\SquareEnix FINAL FANTASY XIV - A Realm Reborn Language 1 Region 2 ProxyEnable 0 ProxyServer unspecified ProxyOverride unspecified -=-=-=-=-=-=- System Information -=-=-=-=-=-=- SYSTEM_OS Windows 10 Pro 64-bit (6.2, Build 9200) (19041.vb_release.191206-1406) SYSTEM_CPU AMD Ryzen 7 3800XT 8-Core Processor (16 CPUs), ~3.9GHz SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 16 SYSTEM_CORE_PHYSICS 8 SYSTEM_BIOS F16b SYSTEM_LANGUAGE English (Regional Setting: English) SYSTEM_MEMORY 16287.461MB SYSTEM_VIRTUAL_MEMORY 134217727.875MB SYSTEM_PAGE_FILE 19058.453MB SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 953.239GB SYSTEM_FREEDISC_SPACE 730.301GB SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 1864.527GB SYSTEM_FREEDISC_SPACE 453.011GB SYSTEM_STORAGE E:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 1861.479GB SYSTEM_FREEDISC_SPACE 707.789GB SYSTEM_DIRECTX_VERSION DirectX 12 SYSTEM_GRAPHICS NVIDIA GeForce RTX 3080 SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1 SYSTEM_GRAPHICS_CHIP NVIDIA GeForce RTX 3080 SYSTEM_GRAPHICS_MAKER NVIDIA SYSTEM_GRAPHICS_VRAM 10067.000 MB SYSTEM_GRAPHICS_SHARED_VRAM 8143.730 MB SYSTEM_GRAPHICS_DAC Integrated RAMDAC SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (144Hz) SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nvmdig.inf_amd64_7f07018bb5f7e36a\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvmdig.inf_amd64_7f07018bb5f7e36a\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvmdig.inf_amd64_7f07018bb5f7e36a\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvmdig.inf_amd64_7f07018bb5f7e36a\nvldumdx.dll SYSTEM_GRAPHICS_DRIVER_VERSION 31.00.0015.3129 SYSTEM_GRAPHICS_DRIVER_DATE 3/8/2023 08:00:00 SYSTEM_GRAPHICS_DRIVER_LANGUAGE English 3.0 SYSTEM_GRAPHICS_PIXEL_SHADER 3.0 SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT SYSTEM_GRAPHICS NVIDIA GeForce RTX 3080 SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY2 SYSTEM_GRAPHICS_CHIP NVIDIA GeForce RTX 3080 SYSTEM_GRAPHICS_MAKER NVIDIA SYSTEM_GRAPHICS_VRAM 10067.000 MB SYSTEM_GRAPHICS_SHARED_VRAM 8143.730 MB SYSTEM_GRAPHICS_DAC Integrated RAMDAC SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (144Hz) SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nvmdig.inf_amd64_7f07018bb5f7e36a\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvmdig.inf_amd64_7f07018bb5f7e36a\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvmdig.inf_amd64_7f07018bb5f7e36a\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvmdig.inf_amd64_7f07018bb5f7e36a\nvldumdx.dll SYSTEM_GRAPHICS_DRIVER_VERSION 31.00.0015.3129 SYSTEM_GRAPHICS_DRIVER_DATE 3/8/2023 08:00:00 SYSTEM_GRAPHICS_DRIVER_LANGUAGE English 3.0 SYSTEM_GRAPHICS_PIXEL_SHADER 3.0 SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT SYSTEM_SOUND Headphones (Elgato Wave:3) SYSTEM_SOUND_DEVICE_ID {7E61BEC8-0BD7-460C-B99F-D8EB66845036} SYSTEM_SOUND_DEVICE_NAME ElgatoUsbAudioks.sys SYSTEM_SOUND_DRIVER_VERSION 5.50.0.20027 SYSTEM_SOUND_DRIVER_LANGUAGE English SYSTEM_SOUND_DRIVER_DATE 11/14/2022 08:00:00 SYSTEM_SOUND MSI G241 (NVIDIA High Definition Audio) SYSTEM_SOUND_DEVICE_ID {515A86F4-DCCB-4720-96BE-764AA92FC6CF} SYSTEM_SOUND_DEVICE_NAME nvhda64v.sys SYSTEM_SOUND_DRIVER_VERSION 1.3.40.14 SYSTEM_SOUND_DRIVER_LANGUAGE English SYSTEM_SOUND_DRIVER_DATE 1/19/2023 08:00:00 SYSTEM_SOUND MSI G241 (NVIDIA High Definition Audio) SYSTEM_SOUND_DEVICE_ID {543C0E59-913F-4ABC-A21F-FC42B84C8A24} SYSTEM_SOUND_DEVICE_NAME nvhda64v.sys SYSTEM_SOUND_DRIVER_VERSION 1.3.40.14 SYSTEM_SOUND_DRIVER_LANGUAGE English SYSTEM_SOUND_DRIVER_DATE 1/19/2023 08:00:00 SYSTEM_SOUND Realtek Digital Output (Realtek(R) Audio) SYSTEM_SOUND_DEVICE_ID {AB9FF029-D040-455E-AA18-E11CCAC019C4} SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys SYSTEM_SOUND_DRIVER_VERSION 6.0.9373.1 SYSTEM_SOUND_DRIVER_LANGUAGE English SYSTEM_SOUND_DRIVER_DATE 6/28/2022 08:00:00 SYSTEM_SOUND Speakers (JBL Flip 5 Stereo) SYSTEM_SOUND_DEVICE_ID {C843A75B-A5B6-488F-87CE-22C9868A0CDF} SYSTEM_SOUND_DEVICE_NAME BthA2dp.sys SYSTEM_SOUND_DRIVER_VERSION 10.0.19041.1 SYSTEM_SOUND_DRIVER_LANGUAGE English SYSTEM_SOUND_DRIVER_DATE 12/6/2019 08:00:00 SYSTEM_SOUND Wave Link Aux 1 (Elgato Wave:3) SYSTEM_SOUND_DEVICE_ID {A52F4B98-437E-4A1B-8821-A5DF67C0B6F9} SYSTEM_SOUND_DEVICE_NAME ElgatoUsbAudioks.sys SYSTEM_SOUND_DRIVER_VERSION 5.50.0.20027 SYSTEM_SOUND_DRIVER_LANGUAGE English SYSTEM_SOUND_DRIVER_DATE 11/14/2022 08:00:00 SYSTEM_SOUND Wave Link Aux 2 (Elgato Wave:3) SYSTEM_SOUND_DEVICE_ID {C533273B-85B5-45A4-BAC4-AA478FEBA2AE} SYSTEM_SOUND_DEVICE_NAME ElgatoUsbAudioks.sys SYSTEM_SOUND_DRIVER_VERSION 5.50.0.20027 SYSTEM_SOUND_DRIVER_LANGUAGE English SYSTEM_SOUND_DRIVER_DATE 11/14/2022 08:00:00 SYSTEM_SOUND Wave Link Browser (Elgato Wave:3) SYSTEM_SOUND_DEVICE_ID {68327E85-B58D-4C10-886F-CC10B5A7805F} SYSTEM_SOUND_DEVICE_NAME ElgatoUsbAudioks.sys SYSTEM_SOUND_DRIVER_VERSION 5.50.0.20027 SYSTEM_SOUND_DRIVER_LANGUAGE English SYSTEM_SOUND_DRIVER_DATE 11/14/2022 08:00:00 SYSTEM_SOUND Wave Link Game (Elgato Wave:3) SYSTEM_SOUND_DEVICE_ID {9E9887EF-C12E-4278-9786-DC7D8D8CCC3F} SYSTEM_SOUND_DEVICE_NAME ElgatoUsbAudioks.sys SYSTEM_SOUND_DRIVER_VERSION 5.50.0.20027 SYSTEM_SOUND_DRIVER_LANGUAGE English SYSTEM_SOUND_DRIVER_DATE 11/14/2022 08:00:00 SYSTEM_SOUND Wave Link Music (Elgato Wave:3) SYSTEM_SOUND_DEVICE_ID {6B2C0077-26A3-47F7-BD1F-182B521CAD0D} SYSTEM_SOUND_DEVICE_NAME ElgatoUsbAudioks.sys SYSTEM_SOUND_DRIVER_VERSION 5.50.0.20027 SYSTEM_SOUND_DRIVER_LANGUAGE English SYSTEM_SOUND_DRIVER_DATE 11/14/2022 08:00:00 SYSTEM_SOUND Wave Link SFX (Elgato Wave:3) SYSTEM_SOUND_DEVICE_ID {CC399207-380C-4D3F-831B-F3213B398069} SYSTEM_SOUND_DEVICE_NAME ElgatoUsbAudioks.sys SYSTEM_SOUND_DRIVER_VERSION 5.50.0.20027 SYSTEM_SOUND_DRIVER_LANGUAGE English SYSTEM_SOUND_DRIVER_DATE 11/14/2022 08:00:00 SYSTEM_SOUND Wave Link System (Elgato Wave:3) SYSTEM_SOUND_DEVICE_ID {ABA85410-2832-40AE-A223-70D55E31E4C6} SYSTEM_SOUND_DEVICE_NAME ElgatoUsbAudioks.sys SYSTEM_SOUND_DRIVER_VERSION 5.50.0.20027 SYSTEM_SOUND_DRIVER_LANGUAGE English SYSTEM_SOUND_DRIVER_DATE 11/14/2022 08:00:00 SYSTEM_SOUND Wave Link Voice Chat (Elgato Wave:3) SYSTEM_SOUND_DEVICE_ID {3E7BF211-188B-4B54-8992-817BC9D56134} SYSTEM_SOUND_DEVICE_NAME ElgatoUsbAudioks.sys SYSTEM_SOUND_DRIVER_VERSION 5.50.0.20027 SYSTEM_SOUND_DRIVER_LANGUAGE English SYSTEM_SOUND_DRIVER_DATE 11/14/2022 08:00:00 SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000} SYSTEM_INPUT_NAME Mouse SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0 SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000} SYSTEM_INPUT_NAME Keyboard SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0 SYSTEM_INPUT {610B2890-C102-11ED-8002444553540000} SYSTEM_INPUT_NAME ITE Device SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0 SYSTEM_INPUT {611588D0-C102-11ED-8003444553540000} SYSTEM_INPUT_NAME G502 HERO Gaming Mouse SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 652 SYSTEM_GAMEPAD_FOV 0 SYSTEM_INPUT {6115D6F0-C102-11ED-8004444553540000} SYSTEM_INPUT_NAME G502 HERO Gaming Mouse SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0 SYSTEM_INPUT {6115D6F0-C102-11ED-8005444553540000} SYSTEM_INPUT_NAME G502 HERO Gaming Mouse SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0 SYSTEM_INPUT {610A8C50-C102-11ED-8001444553540000} SYSTEM_INPUT_NAME Gaming Keyboard G213 SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 7 SYSTEM_GAMEPAD_FOV 0 SYSTEM_INPUT {61164C20-C102-11ED-8006444553540000} SYSTEM_INPUT_NAME Gaming Keyboard G213 SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0 SYSTEM_INPUT {61167330-C102-11ED-8007444553540000} SYSTEM_INPUT_NAME Gaming Keyboard G213 SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0 SYSTEM_INPUT {61167330-C102-11ED-8008444553540000} SYSTEM_INPUT_NAME G502 HERO Gaming Mouse SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0 SYSTEM_INPUT {6116E860-C102-11ED-8009444553540000} SYSTEM_INPUT_NAME ITE Device SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0 -=-=-=-=-=-=- Application Information -=-=-=-=-=-=- FFXIVLauncher New Tab - Google Chrome FINAL FANTASY XIV C:\WINDOWS\system32\cmd.exe Streaming - Shortcuts Calculator Calculator Microsoft Text Input Application -=-=-=-=-=-=- Install Information -=-=-=-=-=-=- Advanced Combat Tracker (remove only) Google Chrome Microsoft Edge Microsoft Edge Update Microsoft Edge WebView2 Runtime Mudfish Cloud VPN v5.7.1 OBS Studio Steam Microsoft Visual C++ 2015-2022 Redistributable (x64) - 14.31.31103 FINAL FANTASY XIV ONLINE Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030 Microsoft Visual C++ 2015-2022 Redistributable (x86) - 14.31.31103 Microsoft Visual C++ 2022 X86 Additional Runtime - 14.31.31103 Microsoft Visual C++ 2022 X86 Minimum Runtime - 14.31.31103 Futuremark SystemInfo Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030 ExitLag version 4.269.1 Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030 Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030 Realtek Audio Driver Cyberpunk 2077 Chained Echoes 3DMark VLC media player Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030 Microsoft Update Health Tools Microsoft Visual C++ 2022 X64 Minimum Runtime - 14.31.31103 Microsoft Visual C++ 2022 X64 Additional Runtime - 14.31.31103 NVIDIA Graphics Driver 531.29 NVIDIA PhysX System Software 9.21.0713 NVIDIA FrameView SDK 1.3.8513.32290073 NVIDIA HD Audio Driver 1.3.40.14 NVIDIA Install Application Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030 -=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=- C:\Program Files (x86)\Microsoft\Edge\Application\msedge.exe 00002150 C:\Program Files (x86)\Mudfish Cloud VPN\mudfish.exe 000028C4 C:\Program Files (x86)\Mudfish Cloud VPN\mudflow.exe 00003860 C:\Program Files (x86)\Mudfish Cloud VPN\mudrun.exe 000014C4 C:\Program Files (x86)\Mudfish Cloud VPN\mudwfp_proxy.exe 00002694 C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivlauncher.exe 0000379C C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivsysinfo64.exe 00003D38 C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\game\ffxiv_dx11.exe 00003B40 C:\Program Files (x86)\Steam\bin\cef\cef.win7x64\steamwebhelper.exe 000010BC C:\Program Files (x86)\Steam\steam.exe 00002648 C:\Program Files\Google\Chrome\Application\chrome.exe 00002A4C C:\Program Files\WindowsApps\Microsoft.WindowsCalculator_11.2210.0.0_x64__8wekyb3d8bbwe\CalculatorApp.exe 000022EC C:\Program Files\WindowsApps\Microsoft.YourPhone_1.23022.140.0_x64__8wekyb3d8bbwe\PhoneExperienceHost.exe 00000F28 C:\WINDOWS\Explorer.EXE 00000988 C:\WINDOWS\system32\ApplicationFrameHost.exe 0000039C C:\WINDOWS\system32\DllHost.exe 00000EA0 C:\WINDOWS\system32\PING.EXE 00000538 C:\WINDOWS\system32\SearchFilterHost.exe 00003380 C:\WINDOWS\system32\cmd.exe 000029DC C:\WINDOWS\system32\conhost.exe 00001738 C:\WINDOWS\system32\ctfmon.exe 00001FB0 C:\WINDOWS\system32\sihost.exe 00002F68 C:\WINDOWS\system32\svchost.exe 0000318C C:\WINDOWS\system32\taskhostw.exe 00002EF0 C:\Windows\System32\CompPkgSrv.exe 0000126C C:\Windows\System32\GameBarPresenceWriter.exe 0000221C C:\Windows\System32\RuntimeBroker.exe 00003378 C:\Windows\System32\oobe\UserOOBEBroker.exe 0000310C C:\Windows\System32\smartscreen.exe 000012E8 C:\Windows\SystemApps\Microsoft.Windows.Search_cw5n1h2txyewy\SearchApp.exe 00002434 C:\Windows\SystemApps\Microsoft.Windows.StartMenuExperienceHost_cw5n1h2txyewy\StartMenuExperienceHost.exe 000017C4 C:\Windows\SystemApps\MicrosoftWindows.Client.CBS_cw5n1h2txyewy\TextInputHost.exe 00002A30 C:\Windows\SystemApps\ShellExperienceHost_cw5n1h2txyewy\ShellExperienceHost.exe 00000E88

Greetings Adventurer!

We would like to apologize for the issues you are experiencing. Please try the following:
- Try switching to DirectX 9 by selecting the ‘Config’ button on the launcher.
- We would suggest that you also update your sound drivers.
- Perform a clean boot by opening the task manager and select the 'Start up' Tab. Disable everything.
- Please be sure to disable or remove ALL overlays (Discord, Steam, NVIDIA etc.) as they may interfere with startup.
- Make sure that the Windows OS is fully updated.
- Install game on different drive.

If you do not see an improvement, please feel free to respond to this thread for further troubleshooting.

Thank you for contacting the Final Fantasy XIV Technical Support Forums.

Thank you for the response Yarxideyn! I will check this later and hope it finally fixes my issue.

Hello, I am currently monitoring based on these tests:

- Perform a clean boot by opening the task manager and select the 'Start up' Tab. Disable everything.
- Please be sure to disable or remove ALL overlays (Discord, Steam, NVIDIA etc.) as they may interfere with startup.

I am currently monitoring right now if there are still issues. I tried staying in Limsa and no errors yet, but I did instance in the 6.3 Trial (Normal) and it immediately error'd. There were some changes, but issue is still there.

I have left my player character for a good 5 hr straight in Limsa. And even went inside some instances (Abyssos normal) just to test. I thought it fixed itself but alas, it finally error'd again after doing the clean boot and disabling all overlays. Other than that, I have tried the rest of the fixes.

Tried reinstalling OS

I also tried reinstalling Windows 11 via clean boot but the issue remained the same; I don't think this is hardware since I'm still able to play any other games.

Still having issues after Patch 6.35 :(

I got same issues (all fixed right now, ofc). coz of hardware malfunction: bad memory overclock with wrong timings, and bad cpu BPO/CurveOptimizer/Voltage settings, old junky bios and etc.

Even more, my 5800X refuses to work properly until I set up +7 curve optimizer on core 1/1 (main core), and +2 on core 1/2 (second main core) on auto voltage settings and enabled BPO2 with custom limits.

So it can be anything hardware related. Like memory, cpu, motherboard, gpu, psu, overheat and etc.

I am now checking one final workaround which is a full clean reinstall of my drive. If it still persists, then there might actually be a hardware issue somewhere.

Greetings Adventurer!

Thank you for responding with the previous information. We understand that you are still working to fix these issues. However, we would like to also provide a few more steps that can assist with the issue you may be experiencing. Please try these as well to see if it can help with your experience.

- Disable Full Screen Optimizations. To disable this, please find the "ffxiv_dx11.exe" and right click it and select properties. Then under the compatibility tab there will be a check box labeled "Disable Full Screen Optimizations". Check it and click apply.
- Please try lowering the resolution (If you have not done so already).
- When game is running, open the task manager, click the ‘Details Tab” Find the game and right click it. Select ‘Set Priority’ options to “High”.
- Double check to make sure PC is not over heating and remove any overclocks on GPU/CPU

Thank you for contacting the Final Fantasy XIV Technical Support Forums.

Unfortunately, none of these worked :( I even reformatted again, and had the hardware diagnosed from multiple service shops, and no one found any hardware issue.

I'm at a loss :'(

Testing new things solo / combo of these things

I have added these testings done to still try to fix this issue at the start of this thread. So far, error has usually been either in Limsa or when doing 8-MAN TOP ultimate. It was so painful we wipe mid pull during P3 HW phase.

Quote:

Changed to DX9
Changed to Windowed mode
Bought a new Monitor as the other old was 165hz + 144hz, now it's 144 hz + 144hz dual
Hardware diagnosis and deep clean PC (no issues here) - note that I can play recent games on ultra 1080p 60fps
Halved the refresh rate in game from 144hz to 72hz (FFXIV System Configuration > Display Settings > Frame Rate) as advised here https://forum.square-enix.com/ffxiv/...THIS%21/page35
Set full-performance mode in NVidia Control Panel->3D Settings->Global parameters ->Power management
Uninstalled Citrix Workspace (PC is being used for both work and leisure)
All Steam game apps mentioned in this testing were cleaned as I have reformatted my PC countless times already to no avail
Deleted FFXIV local files
Monitored extensively Event Viewer but have not seen any error or warning in relation to the DX errors (AT ALL)

Okay something weird happened while in DX9. It didn't crash, yet. But after an hour or so AFKing in Limsa, FPS dropped horrendously like 1-3FPS (powerpoint slideshow movement). No background apps or desktop browser opened. Maybe this is related to the DX error?

Errors are getting worse unfortunately. Hope someone can still help

Greetings Adventurer!

We are sorry to hear that you are still experiencing these issues. To further troubleshoot, we would suggest that you try lowering the refresh rate on your monitors. Additionally, we would suggest that you try using only one monitor at this time as you mentioned using dual monitors. This would be just to see if this helps with the issue you are experiencing.

Thank you for visiting the FINAL FANTASY XIV Technical Support Forums!

Thanks for replying again.

However, I've done these tests and have encountered errors still.

I played Cyberpunk 2077 just now and used all settings to Ultra with Ray Tracing and have no issues playing for about an hour or so. I also tried stress testing my CPU and GPU with 3DMark but have resulted that there were no issues as well (both were OK without overclocking).

Issues encountered to be randomly getting the errors in Limsa (both under windowed or on full settings; dx 9 / dx 11; and on lower refresh rates as well) and during raid in TOP.

For Limsa, I just AFK there as this is usually the most crowded area to replicate the error. It does not happen abruptly, but it does happen after randomly of AFKing or so. Sometimes longer than an hour, sometimes shorter.

For TOP Ultimate, it usually happens at logging into the instance after playing for quite awhile (4 times), during Phase 1 around Program Loop (wasn't able to count but it probably around 5) and in Phase 3 (Intermission to Hello World first towers). Also, the errors don't come outright during TOP. Every animation stops but I can still move freely around the arena even on the dead zone. My static even comedically exclaims that my dead body keeps on moving around. This happens for about 10 or so seconds and then I get the DX / launcher error.

I suspect these are memory leak issues as this are usually the symptoms of those (playing for awhile, and then everything goes wrong after). But again, all of these are conjecture as there are no definitive causes.