Linkshell has no master

Listen to my story.

A long, long time ago, I created a linkshell for me and my friends. After awhile, I stopped playing. I had stopped for several months, and when I came back the game was so different I decided I wanted to start over. I deleted my character and rolled this new one.

Except I forgot to break the linkshell first.

Now I have a new character, and my linkshell still exists, but it does not have a master. No one can add new leaders, and no one can break the linkshell.

Well, now I'm back. I'd like to continue using my linkshell, or at the very least start a new linkshell with the same name. So I placed a call to the GMs. They said it was beyond the scope of what they do. So I went on to the SE support site and chatted with someone, who told me that without a leader, it's a dead linkshell, and they can't delete it. Oh, but since there are still people with pearls, the name is unavailable until everyone who has a pearl drops it. This, of course, is impossible, since there is a large chunk of inactive people in the LS, including leaders.

I think you're lying to me. I can't believe that there is no way for you to delete this linkshell. What if someone had reported it to the GMs and said the name was offensive? You'd be powerless to change it? There you go, everyone. If you want to have a linkshell with an offensive name, all you have to do is roll a new character to create it, invite a bunch of people to it, then delete the character that created it. Your offensive LS will live forever.

But herein lies the bigger problem. In the nearly two years I've played this game, from beta til now, I have made over a dozen support requests, either through the support center, this forum, or a GM in-game. Not once has any of SE's support people or GMs EVER actually helped me with anything I've requested. All I ever get are copy-pasted responses or some other manner of being told that no one wants to help me. Either, "It can't be done," or "The admins in Japan won't let us," or I'm simply ignored.

What's the secret to get you folks to actually do something? Whose supervisor's supervisor do I need to talk to?

And now I'll include all this unrelated and unnecessary information, because you have a nice copy-paste ready to go for those who don't:


PC Manufacturer & Model Number: Homebuilt computer

Operating System: Windows 7

Graphics Card: EVGA GTX580

ISP: AT&T

Type of Internet Connection: DSL

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Originally Posted by Eekiki

Listen to my story.

A long, long time ago, I created a linkshell for me and my friends. After awhile, I stopped playing. I had stopped for several months, and when I came back the game was so different I decided I wanted to start over. I deleted my character and rolled this new one.

Except I forgot to break the linkshell first.

Now I have a new character, and my linkshell still exists, but it does not have a master. No one can add new leaders, and no one can break the linkshell.

Well, now I'm back. I'd like to continue using my linkshell, or at the very least start a new linkshell with the same name. So I placed a call to the GMs. They said it was beyond the scope of what they do. So I went on to the SE support site and chatted with someone, who told me that without a leader, it's a dead linkshell, and they can't delete it. Oh, but since there are still people with pearls, the name is unavailable until everyone who has a pearl drops it. This, of course, is impossible, since there is a large chunk of inactive people in the LS, including leaders.

I think you're lying to me. I can't believe that there is no way for you to delete this linkshell. What if someone had reported it to the GMs and said the name was offensive? You'd be powerless to change it? There you go, everyone. If you want to have a linkshell with an offensive name, all you have to do is roll a new character to create it, invite a bunch of people to it, then delete the character that created it. Your offensive LS will live forever.

But herein lies the bigger problem. In the nearly two years I've played this game, from beta til now, I have made over a dozen support requests, either through the support center, this forum, or a GM in-game. Not once has any of SE's support people or GMs EVER actually helped me with anything I've requested. All I ever get are copy-pasted responses or some other manner of being told that no one wants to help me. Either, "It can't be done," or "The admins in Japan won't let us," or I'm simply ignored.

What's the secret to get you folks to actually do something? Whose supervisor's supervisor do I need to talk to?

And now I'll include all this unrelated and unnecessary information, because you have a nice copy-paste ready to go for those who don't:


PC Manufacturer & Model Number: Homebuilt computer

Operating System: Windows 7

Graphics Card: EVGA GTX580

ISP: AT&T

Type of Internet Connection: DSL

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I don't really see what's so hard in making a new shell, and pearling whoever is still active in that shell. plus, you're the one who decided to delete character and create a new one, so you should have known that such thing would happen.

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Originally Posted by Day_Night

I don't really see what's so hard in making a new shell, and pearling whoever is still active in that shell. plus, you're the one who decided to delete character and create a new one, so you should have known that such thing would happen.

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It's people like you that are the reason SE thinks it can get away with their atrocious excuse for customer service. They know no matter what they do, they will have a legion of fanboys ready to defend them to the death.

I'm not saying you're a fanboy (because the first thing fanboys do when they're accused of being fanboys is deny it), but what you said is something a fanboy would say.

I never said deleting my character without breaking my linkshell wasn't a mistake. If I didn't think it was a mistake, I wouldn't have mentioned I did it.

Yes, I can create a new shell, but I can't use the same name without making some modifications to it. I'd rather not have to do that, and I don't think I have to. I am certain there is a way for SE's people to go in and delete the remnants of the dead linkshell, they either don't want to be bothered to find out, or they simply don't want to do the work.

ya sorry i have to agree with day_night you should have known this issue if you played FFXI then you know even better. This is 1.0 they said many time they can't do anything with the linkshell system they have to rebuild from the ground up.

Please stop picking fights with me or making excuses for SE. I'd like to get this resolved. I know "I should have known better" but that doesn't mean I don't deserve to be helped.

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Originally Posted by Eekiki

Please stop picking fights with me or making excuses for SE. I'd like to get this resolved. I know "I should have known better" but that doesn't mean I don't deserve to be helped.

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No one is picking fights with you they telling you what you need to know. There no way to help you out sorry you have to delete your linkshell and rebuild it's really that simple. That or hope to god there a way to fix it in 2.0 but by then you be switching over to free company so you be rebuilding anyways.

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Originally Posted by Zenaku

No one is picking fights with you they telling you what you need to know. There no way to help you out sorry you have to delete your linkshell and rebuild it's really that simple. That or hope to god there a way to fix it in 2.0 but by then you be switching over to free company so you be rebuilding anyways.

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With all due respect, I don't believe you. I'll wait to hear from the SE admins themselves.

If they can delete items, and they can delete characters, then they can delete linkshells.

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Originally Posted by Eekiki

With all due respect, I don't believe you. I'll wait to hear from the SE admins themselves.

If they can delete items, and they can delete characters, then they can delete linkshells.

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You not going to get a reply and if they do reply they going to say the same thing. how about you do a GM call so maybe they can prove it.

@OP - Look, I understand you're probably really stressed out from being ignored by FFXIV's customer support, but you really gotta understand that they aren't trying to pick a fight they're just trying to tell you how it is. SE won't and/or can't pay for a real full time GM service so they more than likely just hire cheap work to sift through the TONS of requests that gets sent to them on a daily basis and send the real GM's to the more pressing issues. But speculation aside, I really doubt they have the manpower to help everyone with trivial problems, although I do agree it's not exactly becoming of a highly respected company like SE to have such poor service, even in this games current state.

@Everyone else - Leave this to the Reps.

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Originally Posted by AmyNeudaiz

@OP - Look, I understand you're probably really stressed out from being ignored by FFXIV's customer support, but you really gotta understand that they aren't trying to pick a fight they're just trying to tell you how it is. SE won't and/or can't pay for a real full time GM service so they more than likely just hire cheap work to sift through the TONS of requests that gets sent to them on a daily basis and send the real GM's to the more pressing issues. But speculation aside, I really doubt they have the manpower to help everyone with trivial problems, although I do agree it's not exactly becoming of a highly respected company like SE to have such poor service, even in this games current state.

@Everyone else - Leave this to the Reps.

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Don't even think it lack of GM it just the fact they don't have the power to even fix this issue they simple tell you to please delete your linkshell and rebuild. I'm sure once they make free company/ new linkshell system they be ways to fix this but sadly right now there is no way the only way is to delete and rebuild.

I don't even think you get a rep post for this issue maybe a GM telling you to fill out there thing and that about it.

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Originally Posted by Zenaku

Don't even think it lack of GM it just the fact they don't have the power to even fix this issue they simple tell you to please delete your linkshell and rebuild. I'm sure once they make free company/ new linkshell system they be ways to fix this but sadly right now there is no way the only way is to delete and rebuild.

I don't even think you get a rep post for this issue maybe a GM telling you to fill out there thing and that about it.

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I correct myself: Leave it to the GM's*
Wasn't thinking a community rep as much a representative of customer support.

its funny how people try to bring this as fault of char when in reality its a fault in the system, it could and should recognize that the LS leader position is not there and should there fore automatically delete the LS. even if the LS leader was to retire from their LS, like mine did, the LS still remains, it let him RETIRE from it, which, in XI, you drop the pearl the LS gets broke, doesn't work that way here. The fact you have to actually talk to an NPC to break the whole LS and get rid of it is kind of dumb, and no, they will probably never get to you on the matter not because "it's your fault" but because i had a similar post up on behalf of my LS leader and gotten over 1500 views and everything, not a single official reply, and not any inconsiderate rude ones either.

Instead of bashing the person at the same time you could have simply said "In all honesty, they probably won't do anything about it, sorry."

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Listen to my story.

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DID NO ONE GET THE FFX REFERENCE?!

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Originally Posted by Rau

DID NO ONE GET THE FFX REFERENCE?!

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I know! I couldn't believe it either!

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Originally Posted by Eekiki

It's people like you that are the reason SE thinks it can get away with their atrocious excuse for customer service. They know no matter what they do, they will have a legion of fanboys ready to defend them to the death.

I'm not saying you're a fanboy (because the first thing fanboys do when they're accused of being fanboys is deny it), but what you said is something a fanboy would say.

I never said deleting my character without breaking my linkshell wasn't a mistake. If I didn't think it was a mistake, I wouldn't have mentioned I did it.

Yes, I can create a new shell, but I can't use the same name without making some modifications to it. I'd rather not have to do that, and I don't think I have to. I am certain there is a way for SE's people to go in and delete the remnants of the dead linkshell, they either don't want to be bothered to find out, or they simply don't want to do the work.

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Yeah you can call me a fan boy, and i'd defend SE like you said, but imma call you a noob, and its actually noobs like you who do stupid things and later on they get on the forums crying about how to fix their mistakes. so deal with it and stop crying already.

I agree with the original poster. In the almost 10 years I've been playing FF Online, not once has a GM EVER done anything to help me.

Wait I take that back, I did get jailed for telling a person he was being a douchebag after I got kicked from my exp party so the leader could get his friend in.

Other then that however, I have made a multitude of requests in my past trying to get help with stuff like Ninja lotters, claim-bots, and even bots stealing a CLAIMED mob I had. Only thing I ever received back was "We will look into it". Maybe it was the ps2 limitations (tehe).

I'm hoping in 2.0 the GM's will actually have a little power when it comes to in-game justice. Otherwise what are they really being paid for?

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Originally Posted by TokyieRage

I agree with the original poster. In the almost 10 years I've been playing FF Online, not once has a GM EVER done anything to help me.

Wait I take that back, I did get jailed for telling a person he was being a douchebag after I got kicked from my exp party so the leader could get his friend in.

Other then that however, I have made a multitude of requests in my past trying to get help with stuff like Ninja lotters, claim-bots, and even bots stealing a CLAIMED mob I had. Only thing I ever received back was "We will look into it". Maybe it was the ps2 limitations (tehe).

I'm hoping in 2.0 the GM's will actually have a little power when it comes to in-game justice. Otherwise what are they really being paid for?

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To get together and compile a list of "funniest GM calls" and sit around laughing about them?

More than likely, the problem lies with a limitation of the Game Master's tools. Which, yes, the fault DOES lie squarely on SE's shoulders for not arming their GMs with the tools they need to do simple jobs.

However, it HAS been stated that there are many, MANY changes coming in 2.0 -- the best we can honestly hope for in this situation would be to wait until then and hopefully they'll have better tools.

As much as you may THINK the GMs can do anything they want and have all sorts of magical buttons that can move mountains, they don't. :/ They're bound by tools limitations and policy. (Even if sometimes SE's policy is stupid.)

OP. I totally understand why this is frustrating to you. But I do honestly believe that the code/server/engine/SE something is so messed up they really can't fix it atm. Below I posted a link to a youtube videos a lala posted last week I think of him being in FFXIV jail goofing around. His crime? Poor taste in a LS name. At the end, the GM tells him, that player needs to go talk to the npc to change the ls name/delete the shell as he (the GM) cannot.

http://www.youtube.com/watch?v=hZooIdd0zqY

Again, not saying it's right that you can't just have the Mods/GMs delete your old LS so that you can re-build it again, but when they tell you they 'can't' I believe it to be true.

I think the OP does have a good point in that if someone created an LS with a truly offensive name I bet it would be deleted within hours which would mean the ability to delete the LS is there, just selectively applied.

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Originally Posted by Cynthis

I think the OP does have a good point in that if someone created an LS with a truly offensive name I bet it would be deleted within hours which would mean the ability to delete the LS is there, just selectively applied.

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no the GM would tell you to delete it yourself.