Just bought my friend the digital download through the SE store. He payed for it (with my card) and it said purchase will be processed in the order it was received. And that was it. He was never prompte to download the game and was never given a registration key.
And then he realized it never even asked for an email address. He contacted SE via chat and they told him to talk to Digital River, but he couldn't get through to them. He called SE and was on hold for 40 minutes only to be to told to contact Digital River but this time was given a good contact email. He emailed them and hasn't heard back.
For those of you who bought through SE, how did it go?
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06-12-2012, 05:25 AMOzrethWTF bought friend the digital DL...NO CD KEY OR DOWNLOAD OFFERED! Who has done this?
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06-12-2012, 05:42 AMDragonheart
Torrent is the way sorry... Btw it's really SAD that a big company like SE , doesn't have client download option... We're in 2012 c'mon :(
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06-12-2012, 05:44 AMSenuska
Friend of mine bought his from the SE store. It gave him no issues. Here is the link to it: http://store.na.square-enix.com/stor...ctID.241996400
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06-12-2012, 05:50 AMispano
Eww Digital River. Tera was distributed through them, that was a horrid experience. They never gave you a tracking number and you had to seemingly jump through hoops to find one.
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06-12-2012, 05:54 AMOzreth
Haha I know this is insane. The thing is he can just use my discs to install the game, the cd key is the problem. Thought they woulda learned their lesson back in the play online days that this crap dosen't cut it. They've got so many differnet websites for EVERYTHING :(
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06-12-2012, 05:55 AMThunderTopaz
I pre-ordered the CE through GameStop
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06-12-2012, 06:46 AMDemonForest
Did you get an order confirmation code? If so use that when you contact DR. If that does not work and/or DR refuses to provide the information, contact your CC company and put a stop on that charge stating the product ordered was not delivered and after contacting the company they were of some/little/no help.
At the least you will recoup your money. Outside of that I recommend Amazon or Game Stop or Best Buy or what ever local video game store/site is available to purchase your code. -
06-12-2012, 07:02 AMLum
Everything should of been offered to you when you purchase off the original site. You will receive an email with the information and you will get a conformation page right after you purchase it. It just sounds like your friend didn't follow directions very well.
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06-12-2012, 07:05 AMJinko
They should team up with steam for 2.0, it would make things much easier for everyone.
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06-12-2012, 07:10 AMZumi
SE outsources so much stuff from their payment system to downloads. This really isn't the way to get new customers when people can't even buy the game.
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06-12-2012, 07:45 AMColinoKnowing SE they would announce: "Hey guys we heard you love digital distribution so we've decided to sign up with EA and Origin for 2.0! How happy are you? :D"Quote:
Originally Posted by Jinko
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06-12-2012, 07:49 AMurtv
i downloaded this through se store and had no problems though it did take a few hours for the confirmation to come before i could download the game.plus it said to download it through steam which doesnt have this game
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06-12-2012, 07:54 AMFiosha_Maureiba
Was he logged into your account when he purchased? If there's an e-mail associated with your account and/or junk e-mail to be checked.
For the billing section, the e-mail address has an asterisk (though I personally have not purchased through the store), so I thought perhaps there may have been something typed in there. -
06-12-2012, 07:54 AMRauQuote:
Originally Posted by urtv
That's hilarious. I wish we could buy this game on Steam. Full integration would be awesome. -
06-12-2012, 07:58 AMurtvAdditional Product Information:Quote:
Originally Posted by Rau
FINAL FANTASY XIV [PC DOWNLOAD] - Visit Square Enix MEMBERS at http://member.square-enix.com/na/ to redeem your loyalty points! The code to redeem your loyalty points can be found under the Unlock Code above.
FINAL FANTASY XIV - Garlond Goggles [PC Download] - In order to activate your game, you please follow the steps below:
1.) Download and install Steam from here: http://store.steampowered.com/about/
2.) Create a new account or log in to an existing one.
3.) Once you have logged into Steam, click on “Games” in the top toolbar.
4.) Select “Activate a Product on Steam…” and follow the on-screen instructions.
5.) Enter your product code when prompted to.
After completing all of the above steps, your game should begin downloading and will be available under the “LIBRARY” section of Steam.
i actually spent a few min searching for the game only to find ff11.it wasnt until i entered the code at main site for the loyalty points did the download option become available