Maintenance during wedding and rescheduling

I'm a little frustrated to find out maintenance has been scheduled during when I reserved time for my ceremony of eternal bonding. I selected my time partially based off the official notice and the times mentioned there for potential maintenance times. Even more frustrating is that I learned after the maintenance announcement that apparently during the last 14 hour live letter it was stated that it would be done on this day. I really wish that the notice had been updated as well so that I (and others who booked around me) could have seen easily that this time would not work.

When it comes to rescheduling I really wish that those of us who have to reschedule due to unexpected early maintenance (the time is MUCH earlier than the proposed time on the notice) could do so right away instead of having to wait a week plus. I had really wanted a wedding on that specific date and there were still available slots when the notice stating there was maintenance during my wedding was released.

I'm just incredibly disappointed and frustrated. Communication could have been better and the rescheduling process is not at all helpful.

Maybe do your due diligence and keep up on news? Nah, it's easier just to complain

I thought I was, though. I had looked at the synopsis of the Live Letter. I was keeping up with the official notices. All I'm really asking for is that the notice gets updated if they know that there's a change.

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Originally Posted by FireMage

Maybe do your due diligence and keep up on news? Nah, it's easier just to complain

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hey there buddy, buddinski, dear new friend, all of the above, did you um... read ANY of what op said? Just askin'.

Because idonno, if I had to scrounge through over 2 hours, much less what, 14 hours or so of spoilery content for a liiiittle warning that might invalidate a whole metric ton of waiting up until the crack of dawn to get a limited slot of something, i'd call that a problem on the devs, not on me. I mean the ultimate solution here is to borrow from gw2 and make the wedding an instanced thing that doesn't require all the preparation of a real life wedding (hint hint square, it uses the same tech as as your instanced story bits, you just need to modify it for more people.), but in the mean time they could... yannno...

NOT GIVE A CANNED RESPONSE AND LEAVE PEOPLE WHO GOT SCREWED OVER BY THIS TO HANG BY THEIR WEE BITTY SHORTHAIRS, just because they didn't drop it in a more accessible place. just spitballin ideas off the dome, you know?

So I thought this was a forum to give feedback on the game, not the players, but since you opened up this wide field, I got a few questions on you. See, I'm of one of two minds, and i'd love for you to give me the benefit of the doubt and give me a third option here, but it's really leaning towards one of the two:

Are you the sort of person to think that everybody just has 2+ hours to go through every little thing, regardless of conditions like adhd or real life obligations? Which is a bit abelist... Or do you feel that there's a certain amount of fluff and roses that someone needs to gently waft in square's direction before they're allowed to give feedback? I have more of a problem with you if it's the first, but as we all know, this game has crashed and burned once before for not taking feedback into account. it was only once they did take feedback into account that we got the titan we have today.

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Originally Posted by basilmemories

hey there buddy, buddinski, dear new friend, all of the above, did you um... read ANY of what op said? Just askin'.

Because idonno, if I had to scrounge through over 2 hours, much less what, 14 hours or so of spoilery content for a liiiittle warning that might invalidate a whole metric ton of waiting up until the crack of dawn to get a limited slot of something, i'd call that a problem on the devs, not on me. I mean the ultimate solution here is to borrow from gw2 and make the wedding an instanced thing that doesn't require all the preparation of a real life wedding (hint hint square, it uses the same tech as as your instanced story bits, you just need to modify it for more people.), but in the mean time they could... yannno...

NOT GIVE A CANNED RESPONSE AND LEAVE PEOPLE WHO GOT SCREWED OVER BY THIS TO HANG BY THEIR WEE BITTY SHORTHAIRS, just because they didn't drop it in a more accessible place. just spitballin ideas off the dome, you know?

So I thought this was a forum to give feedback on the game, not the players, but since you opened up this wide field, I got a few questions on you. See, I'm of one of two minds, and i'd love for you to give me the benefit of the doubt and give me a third option here, but it's really leaning towards one of the two:

Are you the sort of person to think that everybody just has 2+ hours to go through every little thing, regardless of conditions like adhd or real life obligations? Which is a bit abelist... Or do you feel that there's a certain amount of fluff and roses that someone needs to gently waft in square's direction before they're allowed to give feedback? I have more of a problem with you if it's the first, but as we all know, this game has crashed and burned once before for not taking feedback into account. it was only once they did take feedback into account that we got the titan we have today.

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Man that's a whole lot of text that I didn't bother reading that doesn't excuse that the information was out there and TC didn't perform their due diligence. Materia coming has been known for months. You are dismissed

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Originally Posted by FireMage

Man that's a whole lot of text that I didn't bother reading that doesn't excuse that the information was out there and TC didn't perform their due diligence. Materia coming has been known for months. You are dismissed

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You're expecting an awful lot of people. Just because the information exists doesn't make it accessible. The accessible notice gave the impression that the time I selected would be safe when apparently they'd already decided a specific date for the maintenance before they'd even posted that notice? I was not the only one to schedule my wedding during the period that ended up as maintenance who are getting screwed over needlessly.

Also this is a forum specifically for feedback and suggestions, which I gave. You don't need to come in here to keep telling me how I need to be omniscient in order to play the game.

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Originally Posted by korofel

You're expecting an awful lot of people. Just because the information exists doesn't make it accessible. The accessible notice gave the impression that the time I selected would be safe when apparently they'd already decided a specific date for the maintenance before they'd even posted that notice? I was not the only one to schedule my wedding during the period that ended up as maintenance who are getting screwed over needlessly.

Also this is a forum specifically for feedback and suggestions, which I gave. You don't need to come in here to keep telling me how I need to be omniscient in order to play the game.

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Imagine equating basic news knowledge to omniscience. Yikes

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Originally Posted by FireMage

Imagine equating basic news knowledge to omniscience. Yikes

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Imagine hating people with special needs or responsibilities that they CAN'T SIT FOR 14 HOURS and watch a spoilerfest, all for info that should have been posted better in the first place, yikes indeed.

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Originally Posted by FireMage

Imagine equating basic news knowledge to omniscience. Yikes

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If it was basic news, it would have been posted to the notices prior. You're being rude. Please stop.

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Originally Posted by basilmemories

Imagine hating people with special needs or responsibilities that they CAN'T SIT FOR 14 HOURS and watch a spoilerfest, all for info that should have been posted better in the first place, yikes indeed.

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Imagine thinking that the pertinent info was randomly in those 14 hours...and not yknow in the LL...which was covered in a bunch of sources. No reason this player base is garbage at the game, they don't read

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Originally Posted by FireMage

Imagine thinking that the pertinent info was randomly in those 14 hours...and not yknow in the LL...which was covered in a bunch of sources. No reason this player base is garbage at the game, they don't read

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I don't want to say "self burn" considering that you're also a part of the ff game community, but... sorry you burned yourself?

Like you had every opportunity to prove that anything associated with gilgamesh, be it ff lore, FATE lore, or you on that server, aren't rude and chronically unhelpful with the task at hand, but you decided that nah, today was the day to just. add insult to injury on someone's long-worked for plans. at the worst you could have come in with reasonable feedback on how, you check sources x, y, and z and that might help for next time, though it's not a full solution.

But again, you didn't, because that would involve effort and goodwill, instead of "sources for this info: trust me bro"

In fact, it's hilarious that you're accusing the playerbase of not reading when your response to me was... oh right!

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Originally Posted by FireMage

Man that's a whole lot of text that I didn't bother reading

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Like at least if you're going to be awful, bring a good counterpoint with, you know, the sources you claim you have.

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Originally Posted by basilmemories

I don't want to say "self burn" considering that you're also a part of the ff game community, but... sorry you burned yourself?

Like you had every opportunity to prove that anything associated with gilgamesh, be it ff lore, FATE lore, or you on that server, aren't rude and chronically unhelpful with the task at hand, but you decided that nah, today was the day to just. add insult to injury on someone's long-worked for plans. at the worst you could have come in with reasonable feedback on how, you check sources x, y, and z and that might help for next time, though it's not a full solution.

But again, you didn't, because that would involve effort and goodwill, instead of "sources for this info: trust me bro"

In fact, it's hilarious that you're accusing the playerbase of not reading when your response to me was... oh right!



Like at least if you're going to be awful, bring a good counterpoint with, you know, the sources you claim you have.

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I didn't read your whinging because I already knew it held no value. And look, I was right. Dismiss yourself

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Originally Posted by FireMage

I didn't read your whinging because I already knew it held no value. And look, I was right. Dismiss yourself

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Nah, if you're right, provide those links. what sources help you parse everything in the ll? You said there were sources one could check, so where are they?

Options for keeping up with maintenance schedules are:

1. Front page of the Official FFXIV Website.
2. In the Official Forums under Information/ Maintenance tab.
3. At Launcher Login screen.
4. Lastly as you load into the game, there will be an announcement by Square pop up in your chat window.

The last place I would rely on official updates is from a Live Letter. Which all that can be subject to change by Square easily. Especially scheduling.

Also keep in mind that SE schedules maintenance in most cases on Monday or Early Tuesday morning.

Sorry if they messed up a Halloween wedding. Those weddings would be so cool and fun to attend for players.

I'm not a dev, I can't tell you when maint will or won't be but here's a few guidelines that may help you avoid similar situations in the future.

-All planned maint will start monday night and end tuesday morning.
-Almost all non-24 hour maint will be between 6pm pst and 3am pst. Its usually only 4 hours but it will fall in that window.
-Major patches and infrastructure maint will always be longer patches.
-Hotfix patches will usually happen 1-3 weeks after a major patch.
-Minor patches such as x.01, x.28, x.56 will happen 2-3 weeks after the main patch.
-Emergency maint can be any day of the week but will usually be within the same time window.
-The main x.1, x.2, x.3 etc patches will be roughly 16 weeks apart.
-The mid x.15, x.25, x.35 etc patches will be roughly 8 weeks after the previous main patch.

Again, there are exceptions to this but its a good rule of thumb to plan out your events with. The easiest way to avoid maint is to just avoid monday nights for events. Hopefully, things will go more smoothly for you next time.

Also, Firemage is a known bad troll. Ignore him, he's just saying things to get a reaction from you.

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Originally Posted by Alien_Gamer

Also, Firemage is a known bad troll. Ignore him, he's just saying things to get a reaction from you.

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Not a troll, the intent to illicit a negative reaction isn't there. Also given that what I'm saying has far more likes than anyone else on this thread...