Leve turn in at Old Sharlayan does not give options to turn-in the leve

When submitting a bug report, please use the below template and thoroughly fill out the necessary information.

Date & Time: 23.8.2022 13:40 EEST
Frequency: Everytime trying to access the NPCs options
World name: Odin
Character name: Augor Dubhghoill
Retainer name: Not Applicable
NPC name: Ahldiyrn
Monster name: Not Applicable
Class/Level: CUL/90
Party or solo: solo
In-game time: 19:03
Area and coordinates: Old Sharlayan ( 12.2 , 13.4 )
Housing: Not applicable
Steps:
1. Accept a leve from the NPC (Grigge). Any leve is fine they all behave the same.
2. Try to turn it in by selecting the turn in NPC (Ahldiyrn)
3. None of the options, except "Cancel" appear on the bubble.


https://cdn.discordapp.com/attachmen...38/unknown.png

Exact same problem after 6.2 in Foundation with NPC Fionnuala, turning in tradecraft levequests.

It's also happening to me in Kugane with NPC Chantine.

same trouble at The Crystarium with Moyce. Can't turn in levequests.

Well, hopefully they fix this issue sooner or later. I am having the issue as well

Same is happening to me, I can't turn in the level 86 BSM levequests to Ahldiyrn in Old Sharla. I get the same 'Cancel' option, and that's it.

Happens with Syele in Mor Dhona for level 45 tradeleves - if you have more than one tradeleve to turn in to her.

If you only have a single tradeleve to turn in, Syele will do her usual dialogue and let you complete the leve.

I had 14 leves to turn in to Syele. At first I thought the menu just couldn't handle the length of tradeleves to choose from.

https://i.imgur.com/hcrwuCY.png
https://i.imgur.com/LGlR0MY.png
https://i.imgur.com/qfphX8v.png

After abandoning them all and then accepting and turning in one-by-one (lots of Teleport) I was able to complete them all.

https://i.imgur.com/KuO378r.png

Other "turn in" NPCs for the level 45 tradeleves in Uldah, Limsa, and Gridania seem to work - they show their "completeable" tradeleves, I can select one, and then hand in the item.

I was originally going to post an update on this thread:
https://forum.square-enix.com/ffxiv/...s-in-Mor-Dhona

But I don't seem to have permissions to reply. I don't know if my case with Syele is an unfixed Syele bug from 2013, some new bug from 6.2, or if something changed in 6.2 uncovered the same bug Syele has for multiple NPCs.

same with Moyce in Crystarium.

This problem has been reported on Valefor in the JP forums, as well.

Quote:

---

I can't deliver even if I receive a guild leve in Old Sharlayan ... If you right-click and bring up the delivery window, only "Cancel" is displayed

---

https://forum.square-enix.com/ffxiv/...81%AA%E3%81%84

Edit: and SE has responded in the JP forum:

Quote:

---

"Issues confirmed after the release of patch 6.2 (8/23)
We have confirmed that the following issues are currently occurring.
We are currently investigating and fixing the issue, so please be patient.

[Confirmed bugs]

■In guildleves, when accepting multiple fisherman gathering or crafting orders at the same time, when talking to NPCs, the options may not be displayed correctly and delivery may not be possible.

We apologize for any inconvenience caused to our customers.

---

/queue the crickets.

any status on this?

I'd like to also report this. This is happening for Crystarium, Sharlayan, Ishgard and Kugane leve quests, and none of them are showing. They only show "cancel" on them.

are they working on fixing this or any turn around time. i went to two diff worlds and wondered why it says cancel and i have made several items to turn in

pretty pathetic, actually.

Quote:

---

Originally Posted by casper123

are they working on fixing this or any turn around time. i went to two diff worlds and wondered why it says cancel and i have made several items to turn in

---

You have to abandon all leve quests but ONE. You can only hand ONE leve per quest atm.

also happening to me on gilgamesh while trying to turn in quests to ririphon at costa del sol

Same issue here on behemoth well at least I can turn one by one I was thinking on going for the collectibles, thanks for the advice

had the problem at 2 different npcs on 24 august after the new patch. literally never been a problem for me before and i've gotten like 4 leves to turn in at an npc before at once. removing all of them, or all but one doesn't help. it's a waste of my leve allowances and it's really annoying that square enix knows about this issue but doesn't try and fix it, or even refund our leve allowances when we have this bug. they're clearly choosing not to fix it at this point. apologies for inconveniences with no change isn't a real apology, we all learned this lesson as children. :rolleyes:

Quote:

---

Originally Posted by jude1

had the problem at 2 different npcs on 24 august after the new patch. literally never been a problem for me before and i've gotten like 4 leves to turn in at an npc before at once. removing all of them, or all but one doesn't help. it's a waste of my leve allowances and it's really annoying that square enix knows about this issue but doesn't try and fix it, or even refund our leve allowances when we have this bug. they're clearly choosing not to fix it at this point. apologies for inconveniences with no change isn't a real apology, we all learned this lesson as children. :rolleyes:

---

Not a fan of SE's tech skills. The game is fine for some, but to me if you can't fix your bugs quickly, get out of the business. They have no moderatorrs to answer any concerns on thier 1995 looking forums. It really is pathetic, I mean that. Not putting up with this anymore. Cancelled.

Having the same issue with Juliembert in South Shroud (6 leves to turn in).
But I don't have that issue with Ayled in East Shroud (2 leves to turn in).

It would be nice of people to calm down and just wait a bit longer, we'll probably get a maintenance with some hotfixes just before they release the new savage tier (or some time after).
Leve allowance caps at 99, so if you're not close to capping you can safely wait and not waste any by abandoning/retaking the leve you want to turn in.

Still doesnt work i never had more than one quest on me. I abondon then repick up and still says cancel and now is gong on two days. I just tried again.

sorry had only one leve quest to turn in still did the cancel. So it is not fixed. i would hope they will address this soon.

I'm going to chime in and say I'm getting the same issue. Can't turn in leves in Sharlayan, Kugane, or Ishgard, and I'm getting the same empty list as in the original post screenshot. I've had these quests in my journal since before the 6.2 patch, although I don't think that matters since the leve I tried in kugane was only accepted a minute or so ago, just to test.

I'm on Hyperion, if that makes any difference.

Same issue. Have x4 leves picked up and get the "cancel" window at NPC turn in in Crystarium. This was tradecraft leves.

Still broken! And notta from devs/tech support as usual, I am so used SE zero response and not seeing this listed in accepted bugs either. They may eventually get to us. Since it only affecting some and not everyone.

Same issue here on Omega, unable to turn in LTW Leves at Crystarium

My friends cant hand in either lol
Kinda... how on earth do you even break that?

I’ve got the exact same problem with Clifton in Mor Dhona!! Please help… I have caught so many fish for these quests ; w ;

I have enough Ignus snails to turn in to Clifton, but he just says “cancel”.

I had other quests lined up - “Sleeper Creeper” and “Putting the Zap on Nature”, which I withdrew from to try accepting them again. Today I tried to accept them again from K’leytai, is the Levemete, but now she doesn’t offer the above two quests I had withdrawn from!

Please… I would like to turn the fish in. Thank you!

This was happening to me in Ishgard. I was able to turn them in though once I abandoned all but one of them, then I just picked up the second one and was able to turn it in. Until they fix the issue, it seems like you can only have 1 lvl of leve quests active to be able to turn it in, or perhaps only one period? Maybe it'll be fixed this Tuesday.

Same issue here. tried to complete 10 'Large-scale Tradecraft Leves'. I got alll the neccessary items and cant complete the leves. The dialogue from npc presents me a 'Cancel' button only.

https://i.imgur.com/0ybgfvC.jpeg

Currently experiencing the same issue. Happened right after I logged post update and tried to complete levemete quests across several DOH characters. Tried different servers and the issue persisted. Came here looking for my ticket as well. I'll try dropping all the quests and adding them one at a time.

Yup getting the same thing. Sat on my 14 leve's to hand in. I don't want to abandon them because i will loose out on 14 leve quests towards the achievement.

Date of issue: 8/28/2022
Time of issue: 1.14pm (+8 GMT)
Frequency: Constantly
World name: Kujata
Character name@Home World name: Ashos Oriym@Kujata
NPC name: Chantine
Area and coordinates: Kugane, X - 11.5, Y - 9.6

Steps:
1. Accepted 1 tradecraft leve from Keltraeng
2. Complete said tradecraft
3. Talk to Chantine
4. Option only shows cancel

Issue also encountered when attempting to turn in multiple level 82 crafter leves at Old Sharlyan

Having the Same issue in Sharlayan. It's the same issue with the Fishing leves in which if you have more than one leve open it doesn't work!
Abandoned one of my quests and was able to turn in fine.

Same with Shue-Hann in Crystarium when I went to turn in level 70 Fisher Leves.

Yay fixed. Thanks to the dev team.