Hey all!
I've tried everything I can think of but I'm still plagued by this error. Sometimes I can play for 2 hours; other times the error will pop 2 seconds after loading in. Fresh install of Windows 11. Most up-to-date drivers from the manufacturer website. Ran the game with nothing else installed(Installed all of the programs after it was clear that none of them were causing the error). Downclocked my GPU. Turned down all of the in-game settings. Capped FPS to 60, 120, 240, as well as uncapped. NOTHING has worked. I tried running the game in DX9 but that was a mess.
I'm getting to the point where I might just stop playing altogether. I love the game, I really do, but this is ridiculous. No other game has ever given me this massive of a headache. I'm hoping someone here can help me.
Below is the system info from the launcher:
-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-
MyDocument C:\Users\X\OneDrive\Documents
FINAL FANTASY XIV ONLINE C:\Program Files (x86)\SquareEnix
FINAL FANTASY XIV - A Realm Reborn Language 1 Region 2
ProxyEnable 0
ProxyServer unspecified
ProxyOverride *.local
-=-=-=-=-=-=- System Information -=-=-=-=-=-=-
SYSTEM_OS Windows 11 Home 64-bit (6.2, Build 9200) (22000.co_release.210604-1628)
SYSTEM_CPU 12th Gen Intel(R) Core(TM) i9-12900KS (24 CPUs), ~3.4GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 24 SYSTEM_CORE_PHYSICS 16
SYSTEM_BIOS 1601
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 65276.273MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 75004.273MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 465.057GB SYSTEM_FREEDISC_SPACE 319.550GB
SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 953.853GB SYSTEM_FREEDISC_SPACE 953.250GB
SYSTEM_STORAGE E:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 953.868GB SYSTEM_FREEDISC_SPACE 576.008GB
SYSTEM_STORAGE F:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 1676.699GB SYSTEM_FREEDISC_SPACE 1479.233GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS NVIDIA GeForce RTX 3090 Ti
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP NVIDIA GeForce RTX 3090 Ti
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 24336.000 MB
SYSTEM_GRAPHICS_SHARED_VRAM 32638.137 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 1440 x 2560 (32 bit) (144Hz)
SYSTEM_GRAPHICS_DRIVER C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_246e95e4066041ad\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_246e95e4066041ad\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_246e95e4066041ad\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_246e95e4066041ad\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 31.00.0015.1659
SYSTEM_GRAPHICS_DRIVER_DATE 6/22/2022 20:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_GRAPHICS NVIDIA GeForce RTX 3090 Ti
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY2
SYSTEM_GRAPHICS_CHIP NVIDIA GeForce RTX 3090 Ti
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 24336.000 MB
SYSTEM_GRAPHICS_SHARED_VRAM 32638.137 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 3840 x 2160 (32 bit) (240Hz)
SYSTEM_GRAPHICS_DRIVER C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_246e95e4066041ad\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_246e95e4066041ad\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_246e95e4066041ad\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_246e95e4066041ad\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 31.00.0015.1659
SYSTEM_GRAPHICS_DRIVER_DATE 6/22/2022 20:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND Chat (TC-Helicon GoXLR)
SYSTEM_SOUND_DEVICE_ID {93F0130A-4066-4295-A985-0C20BC73461D}
SYSTEM_SOUND_DEVICE_NAME goxlr_audioks.sys
SYSTEM_SOUND_DRIVER_VERSION 4.67.0.25447
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 6/27/2019 20:00:00
SYSTEM_SOUND Game (TC-Helicon GoXLR)
SYSTEM_SOUND_DEVICE_ID {F1539A43-F7C5-4F27-985C-FBE2A3C38805}
SYSTEM_SOUND_DEVICE_NAME goxlr_audioks.sys
SYSTEM_SOUND_DRIVER_VERSION 4.67.0.25447
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 6/27/2019 20:00:00
SYSTEM_SOUND Music (TC-Helicon GoXLR)
SYSTEM_SOUND_DEVICE_ID {D4B06FA6-4A90-45F9-A145-59997C5E3797}
SYSTEM_SOUND_DEVICE_NAME goxlr_audioks.sys
SYSTEM_SOUND_DRIVER_VERSION 4.67.0.25447
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 6/27/2019 20:00:00
SYSTEM_SOUND Sample (TC-Helicon GoXLR)
SYSTEM_SOUND_DEVICE_ID {05E2C973-ADC0-46F2-951F-1A21CC142C7E}
SYSTEM_SOUND_DEVICE_NAME goxlr_audioks.sys
SYSTEM_SOUND_DRIVER_VERSION 4.67.0.25447
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 6/27/2019 20:00:00
SYSTEM_SOUND System (TC-Helicon GoXLR)
SYSTEM_SOUND_DEVICE_ID {401AD526-8130-491A-9CE9-418259FD3642}
SYSTEM_SOUND_DEVICE_NAME goxlr_audioks.sys
SYSTEM_SOUND_DRIVER_VERSION 4.67.0.25447
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 6/27/2019 20:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {BD3E0B50-1171-11ED-8002444553540000}
SYSTEM_INPUT_NAME HID-compliant vendor-defined device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {BD3E0B50-1171-11ED-8003444553540000}
SYSTEM_INPUT_NAME Apple Watch Magnetic Charging Cable
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {BD475A20-1171-11ED-8004444553540000}
SYSTEM_INPUT_NAME CORSAIR K57 RGB Wireless Gaming Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1024 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {BD478130-1171-11ED-8005444553540000}
SYSTEM_INPUT_NAME LianLi-SL-infinity-v0.8
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {BD478130-1171-11ED-8006444553540000}
SYSTEM_INPUT_NAME CORSAIR iCUE NEXUS
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 1 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {BD478130-1171-11ED-8007444553540000}
SYSTEM_INPUT_NAME Commander PRO
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {BD47A840-1171-11ED-8008444553540000}
SYSTEM_INPUT_NAME HID-compliant consumer control device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 573 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {BD47A840-1171-11ED-8009444553540000}
SYSTEM_INPUT_NAME HID-compliant vendor-defined device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {BD47A840-1171-11ED-800A444553540000}
SYSTEM_INPUT_NAME HID-compliant vendor-defined device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {BD47A840-1171-11ED-800B444553540000}
SYSTEM_INPUT_NAME AURA LED Controller
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {BD47CF50-1171-11ED-800C444553540000}
SYSTEM_INPUT_NAME CORSAIR K57 RGB Wireless Gaming Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {BD47CF50-1171-11ED-800D444553540000}
SYSTEM_INPUT_NAME Lighting Node PRO
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {BD47CF50-1171-11ED-800E444553540000}
SYSTEM_INPUT_NAME CORSAIR K57 RGB Wireless Gaming Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {BD47F660-1171-11ED-800F444553540000}
SYSTEM_INPUT_NAME Corsair composite virtual input device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1024 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {BD47F660-1171-11ED-8010444553540000}
SYSTEM_INPUT_NAME Lighting Node PRO
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {BD47F660-1171-11ED-8011444553540000}
SYSTEM_INPUT_NAME LianLi-SL-infinity-v0.8
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-
FFXIVLauncher
war-room - Discord
The dreaded Fatal DirectX Error 11000002 : ffxiv - Google Chrome
Settings
Settings
GoXLR App
-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-
Google Chrome
iTunesKeys
Microsoft Edge
Microsoft Edge Update
Microsoft Edge WebView2 Runtime
Origin
RivaTuner Statistics Server 7.3.3
TC-Helicon GoXLR USB Audio Driver v4.67.0
Steam
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501
Realtek USB Audio
Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.21005
FINAL FANTASY XIV ONLINE
Intel(R) Chipset Device Software
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030
Battlefield™ 2042
Microsoft Visual C++ 2015-2022 Redistributable (x86) - 14.30.30704
Microsoft Visual C++ 2015-2022 Redistributable (x64) - 14.30.30704
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030
Apple Software Update
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030
Microsoft Visual C++ 2022 X86 Additional Runtime - 14.30.30704
GoXLR App version 1.4.34.205
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
Microsoft Visual C++ 2022 X86 Minimum Runtime - 14.30.30704
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501
Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.21005
EVGA Precision X1
HWiNFO64 Version 7.26
Intel(R) Management Engine Components
Intel(R) Management Engine Components
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219
CORSAIR iCUE 4 Software
Apple Mobile Device Support
Intel(R) Chipset Device Software
Bonjour
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
Microsoft Visual C++ 2022 X64 Minimum Runtime - 14.30.30704
Intel(R) LMS
Microsoft Update Health Tools
Microsoft Visual C++ 2022 X64 Additional Runtime - 14.30.30704
Intel(R) Management Engine Driver
Intel(R) Serial IO
Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.21005
Intel(R) Serial IO
Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.21005
NVIDIA Graphics Driver 516.59
NVIDIA GeForce Experience 3.25.1.27
NVIDIA PhysX System Software 9.21.0713
NVIDIA Update 39.3.0.0
NVIDIA FrameView SDK 1.2.7521.31103277
NVIDIA SHIELD Streaming
NVIDIA GPX Common OSS binaries (POCO, OpenSSL, libprotobuf)
NVIDIA HD Audio Driver 1.3.39.3
NVIDIA Install Application
NVIDIA Backend
NVIDIA Container
NVIDIA TelemetryApi helper for NvContainer
NVIDIA LocalSystem Container
NVIDIA Message Bus for NvContainer
NVIDIA NVAPI Monitor plugin for NvContainer
NVIDIA NetworkService Container
NVIDIA Session Container
NVIDIA User Container
NvModuleTracker
NVIDIA NodeJS
NVIDIA Watchdog Plugin for NvContainer
NVIDIA Telemetry Client
NVIDIA Virtual Host Controller
Nvidia Share
NVIDIA ShadowPlay 3.25.1.27
NVIDIA SHIELD Wireless Controller Driver
NVIDIA Update Core
NVIDIA Virtual Audio 4.39.0.0
iTunes
Dynamic Application Loader Host Interface Service
-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-
C:\Program Files (x86)\Microsoft\EdgeWebView\Application\103.0.1264.77\msedgewebview2.exe 00003D94
C:\Program Files (x86)\Microsoft\Edge\Application\msedge.exe 00003598
C:\Program Files (x86)\NVIDIA Corporation\NvNode\NVIDIA Web Helper.exe 00000FF0
C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivlauncher.exe 00004530
C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivsysinfo64.exe 000029EC
C:\Program Files (x86)\TC-Helicon\GOXLR\GoXLR App.exe 00003EC8
C:\Program Files\Corsair\CORSAIR iCUE 4 Software\iCUE.exe 00003360
C:\Program Files\Corsair\CORSAIR iCUE 4 Software\iCUEDevicePluginHost.exe 00003C5C
C:\Program Files\Google\Chrome\Application\chrome.exe 00001288
C:\Program Files\NVIDIA Corporation\FrameViewSDK\bin\PresentMon_x64.exe 00002E04
C:\Program Files\NVIDIA Corporation\FrameViewSDK\bin\nvrla.exe 00001530
C:\Program Files\NVIDIA Corporation\NvContainer\nvcontainer.exe 000026C4
C:\Program Files\TC-Helicon\GoXLR_Audio_Driver\W10_x64\GoXLRAudioCplApp.exe 000043D8
C:\Program Files\WindowsApps\MicrosoftWindows.Client.WebExperience_421.20070.545.0_x64__cw5n1h2txyewy\Dashboard\Widgets.exe 00000AF4
C:\Users\Death\AppData\Local\Discord\app-1.0.9005\Discord.exe 00003D2C
C:\Users\Death\AppData\Local\Microsoft\OneDrive\22.141.0703.0002\FileCoAuth.exe 00001A00
C:\Users\Death\AppData\Local\Microsoft\OneDrive\OneDrive.exe 000033B0
C:\Windows\Explorer.EXE 00001AC0
C:\Windows\ImmersiveControlPanel\SystemSettings.exe 00003DD4
C:\Windows\System32\RuntimeBroker.exe 000031EC
C:\Windows\System32\SecurityHealthSystray.exe 000032F8
C:\Windows\System32\oobe\UserOOBEBroker.exe 0000477C
C:\Windows\System32\smartscreen.exe 00001640
C:\Windows\System32\svchost.exe 000036A0
C:\Windows\SystemApps\Microsoft.LockApp_cw5n1h2txyewy\LockApp.exe 00002B0C
C:\Windows\SystemApps\Microsoft.Windows.StartMenuExperienceHost_cw5n1h2txyewy\StartMenuExperienceHost.exe 00002288
C:\Windows\SystemApps\MicrosoftWindows.Client.CBS_cw5n1h2txyewy\SearchHost.exe 00002258
C:\Windows\SystemApps\ShellExperienceHost_cw5n1h2txyewy\ShellExperienceHost.exe 0000315C
C:\Windows\system32\ApplicationFrameHost.exe 00002D8C
C:\Windows\system32\DllHost.exe 00002CD0
C:\Windows\system32\conhost.exe 00003D64
C:\Windows\system32\sihost.exe 0000143C
C:\Windows\system32\svchost.exe 00004574
C:\Windows\system32\taskhostw.exe 00001C1C
Repeatedly dealing with Fatal DirectX Error 11000002
Printable View
-
08-03-2022, 09:54 AMSatanspawnRepeatedly dealing with Fatal DirectX Error 11000002
-
08-04-2022, 01:35 AMMieleoneis
Hello, fellow Eorzean,
I'm sorry to hear that you have been experiencing this error. Have you tried running the game after a clean boot? You can try disabling any applications that might start up with your PC by opening the task manager and selecting the “Start up” tab. Once there, disable everything, and restart the PC. It might also help to run the game in borderless-windowed mode from the in-game settings, and to turn off fullscreen optimizations. You can find this by locating the executable file for the game (usually in the install folder) and right-click it to select 'Properties'. Under the 'Compatibility' tab, check the box labeled 'Disabled Fullscreen Optimizations', then click 'Apply'.
Thank you for posting in the FINAL FANTASY XIV Technical Support Forums! -
08-04-2022, 02:21 PMSatanspawnThanks for the reply!Quote:
Originally Posted by Mieleoneis
After the clean install, I ran it on its own for a little before installing anything else and I still got the error. It was at that point that I threw my hands up and reinstalled all of my typical programs. They don't seem to have affected the frequency at which it happens- it seems to happen at random. I've always run my games in borderless windowed as well, so that isn't it. I'll try the compatibility mode for disabling fullscreen optimizations and report back. -
08-10-2022, 08:05 AMSatanspawnStill getting the error at random after disabling fullscreen optimizations. I'm at a complete loss as to how to fix it, being that I've tried everything, short of building an entirely new system or simply not playing anymore... Which is my next course of action. I'm not about to continue playing and have myself and others dealing with the frustration of these crashes- Especially since I main a healer.Quote:
Originally Posted by Mieleoneis
-
08-10-2022, 08:28 AMSilverbane
Something that fixed my crashes on a system I was renovating was running BurnInTest from Passmark.
Using it, I discovered that the CPU was overheating due to a problem with the cooling system.
Fixed the cooling system and the system is now stable.
Just shotgunning, but another thing to try is disabling the Efficiency cores in the CPU.
One less thing to cause problems, and you don't probably need them.
And I'm assuming that with a rig like that you're running at least a kilowatt PSU. -
08-10-2022, 12:38 PMSatanspawnI'll try disabling the efficiency cores and see how that goes. Cooling is definitely not a problem, and yea I'm running an AX1600i. Thanks for the suggestion! Fingers crossed!Quote:
Originally Posted by Silverbane
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08-10-2022, 09:50 PMSelinSilverus
Same issues here, I am at my wit's end. AMD 3700X and Nvidia 1080Ti, so I doubt it is hardware-related.
I do remember that these issues started after updating drivers (audio, chipset and GPU).
I'm going to try using nvidia's studio drivers instead of geforce drivers (using DDU to remove all driver files in between).
If that doesn't work, I'll revert to a driver from a few months ago.
I'll let you know if it helps. -
08-11-2022, 02:04 AMSubilac
I am also at a loss. I was playing on the trial for 8 months. Just purchased the complete collection two weeks ago. Last week, I started noticing lag which I never encountered before. It progressively got so bad, I couldn't log in. I spent a few days doing research and literally tried everything. I unistalled the game to start over, and am attempting to reinstall it.
Now, the downloader will start downloading around 40 - 50 per second. When I get a quarter through the download, it drops to 2-5 per second until it say unknown and freezes. Now, the patcher will take 5-10 minutes to even open. I turned off virus protection and firewall, updated all my drivers, lowered ping, lowered clock speed. ESO and LOTRO work perfect still on my PC (Alienware) with no issues. I literally am at a loss and don't know what to do.
Lastly, I only received a directx crash once the day before I could no longer get on. -
08-11-2022, 02:09 AMSelena_Havenforest
Used to have this issue all the time with my AMD RX6700. Might i suggest going into your nvidia or amd control panel and create a game profile for XIV, setting the FPS limit to 60. Did that and not had any issues at all
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08-11-2022, 03:17 AMParcemelBridges
I have been playing this game since January 25th this year and never had any issues, but since August 1st this issue appeared for me. It seems a lot of other people are dealing with it too.
I got a new GPU in March, but everything worked perfectly fine since then too. I have not made any changes to my PC since then. The crashes appeared out of nowhere.
I am at a loss. Here is everything I tried:
* Rebooted PC many times
* All windows updates have been done
* Changed game to windowed mode and back to fullscreen
* Tried playing on borderless fullscreen
* Restored game data through launcher
* Complete re-installation of FFXIV (launcher and game files redownloaded)
* installed the game on a different drive
* Clean install of newest GPU drivers
* Used the Display Driver Uninstaller tool to completely remove the GPU drivers and installed the newest ones.
* Made a new windows admin account and tried playing from there
* Ran SFC /scannow and DISM on windows (to fix issues with windows itself)
None of these actions have resolved the issue. -
08-11-2022, 03:20 AMSelinSilverus
None of my driver changes had any effect :(
The issues first started appearing about 3~4 weeks ago.
It is INCREDIBLY frustrating, because the error only seems to appear in instanced content, so dungeons etc, which means I have to disappoint other players whenever I crash.
One way to test without going into dungeons for me: The inn room. I've found that, if I still have the crashes, they will appear when I'm in the inn room for between 1 to 15 minutes. -
08-11-2022, 03:23 AMSubilac
I have also tried everything you listed. I even turned off firewall and unblocked everything from antivirus software. I am now triying to reinstall for the tenth time and if it freezes again, I'm done. I am only getting a 5mb/s download speed with the patcher. I am getting 150mb/s all other downloads.
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08-11-2022, 05:12 AMSelinSilverus
Using Directx 9 mode does stop the crashes as a workaround, but it does bring other issues with it (slideshow performance/hanging in busy locations like Limsa aetheryte plaza)
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08-13-2022, 05:02 AMParcemelBridges
I have found what was causing this issue for me! It was my RAM.
I made a post with as much detail as I could muster: https://forum.square-enix.com/ffxiv/...25#post6046225