Unusually High Ping on Steam?

Unlike yesterday, I am actually able to log in to FFXIV today (I'm a Steam user) but getting an unusually high ping avg. between 100-180ms, when I usually get a consistent 48ms.

Just wondering if any other Steam users here are noticing an usually high ping?

I have higher latency but I don't think it's because of steam, rather in my case it's because of SE's ISP, NTT.

Previous node is 1/3 of what follows, and the faulting node for me is ae-3.r24.snjsca04.us.bb.gin.ntt.net which nearly triples my latency. I could use a VPN to ignore it for now but I'll wait it out. Asking an ISP to fix it is usually a futile effort.

tl;dr Problem is a node in California, not much you can do aside from wait or use a VPN.

Edit 2: Funny enough I found an old thread on reddit that complains about this very problem, https://www.reddit.com/r/ffxiv/comme..._its_not_your/

How do you check that? That it's SE's ISP?

I just trace my route to the servers usually, there's a few programs that graph out your connection like winmtr, or pingplotter. IPs can be gotten either looking carefully in resource manager in windows, or on some websites like arrstatus.com

Ye it's bad. I suspect the NTT nodes are at it again (for the fourth time this year).

Interestingly enough the usual tracert route fails to receive any response this time from any of the NTT nodes in CA as opposed to the usual ~200ms responses I get from them during these issues. Wonder if this is related to the issue or if they stopped those nodes from being pinged.

Yup, same old NTT snjca04 issue again. Here are 2 old threads on it:
https://forum.square-enix.com/ffxiv/...snjsca04/page3
https://forum.square-enix.com/ffxiv/...-Jose-CA/page5

SE could put some pressure on NTT to fix it, since they are NTT's paying customer, but it seems like no one from SE actually reads this forum.

Yeah I just logged in and noticed everyone jumping around.

Opened up PingPlotter and very high pings and packet loss within the NTT network once again.

Game is unplayable right now. Just tried to do an S-Rank and I literally couldn't even cast spells.

https://i.imgur.com/6T4tMyy.jpg

Edit: You can see in this graph exactly what time this all started. It was about 3:20pm EST.

https://i.imgur.com/IuJ4uPu.jpg

I think it might be a node issue, because I'm on PS5 and I am experiencing some varying lag spikes. 1-2 second delay on GCDs and OGCDs and interacting with things, and it's in Primal DC. Doesn't matter if I'm in a crowded area or just hanging out at a residential ward, same results for me. I'm also using ethernet and it's very fast, and have not seen any lag on other online games.

By any chance, how many people here are using ATT? Reddit thread makes me ask this question (a recent one). Seems to be a common thread.

Might be an issue between ATT and NTT.

Quote:

---

Originally Posted by Mesarthim

By any chance, how many people here are using ATT? Reddit thread makes me ask this question (a recent one). Seems to be a common thread.

Might be an issue between ATT and NTT.

---

I'm AT&T, getting major lag.

I'm on ATT fiber. I just loaded up my VPN and now I'm not getting the packet loss.

The problem is still with NTT though. Using my VPN I'm just going into their network though a different route is all.

Quote:

---

Originally Posted by Mesarthim

By any chance, how many people here are using ATT? Reddit thread makes me ask this question (a recent one). Seems to be a common thread.

Might be an issue between ATT and NTT.

---

Yup, I'm on at&t in the southeast. But the issue isn't with at&t, it's with how ntt is routing traffic that comes from at&t.

Yes and after having moved remotely recently I currently do not have access to ethernet so I'm on mobile... through ATT. Been lagging for the last 5 hours at least.

Aight, YoshiP, you asked for reports. By God your gonna get reports. Everybody, flood their form with Traceroute data:

Sharing Information Regarding Network Delay and Packet Loss for FFXIV

https://i.imgur.com/sVMC5zx.png

It's NOT AT&T. The issue doesn't start until we're INSIDE NTT's network.

Although I do find it incredibly strange most if not all of us (myself included) are using AT&T, I'm still inclined to agree with Freedom4556 here. As was the case the last three times this has happened to me, the problem nodes have always been among the NTT nodes at the very end of the route. My connection is flawless until it gets handed over to NTT's servers. No other website, game, or program that relies on Internet has any issue whatsoever.

In the past I only had to deal with it for a few hours during prime time (~9PM-12AM EDT) before it would resolve, however yesterday started early afternoon and lasted well into the night. This time is also unique in that it's not just extremely high ms, it's also unplayable amounts of packet loss when trying to do any sort of group content. If I do nothing but gather and craft by myself I can still "play" the game with a lovely 220 ms. Nothing like paying $13 a month for a single-player game on 200+ms. :)