Unable to log in since ps5 update

When I try to log in after updating the ps5 it just says "To play FINAL FANTASY XIV, you must first sign in to Playstation Network"

Is there a quick fix for this or is this a sony issue?

Tested this with two different accounts on two ps5s. The update and XIV launcher are not playing nice together.

I’m having the same issue

I just spent about 30 minutes troubleshooting this for my other half, its the PSN I'm afraid.

The PS4 version of the game is connecting successfully, but not PS5.


https://status.playstation.com/


If you need to play before the fix, I reccomend using the PS4 version post-update for the moment.

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Originally Posted by Unredeemed

I just spent about 30 minutes troubleshooting this for my other half, its the PSN I'm afraid.

The PS4 version of the game is connecting successfully, but not PS5.


https://status.playstation.com/


If you need to play before the fix, I reccomend using the PS4 version post-update for the moment.

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Oh okay. I didn't notice that sony status page changed. I also forgot we can swap to the ps4 version on the ps5. Thanks for the update, and tip

Great idea, but I can’t find the option to download the PS4 version, as a side not Sony are aware of issues and working on it

Nvm I found the download

More than welcome, they are usually quick to get that sort of thing up since is so.... global. lol

I was having the same issue. What fixed it for me was changing my PSN password. It forced me to have to sign out, and than sign back in, and I was able to sign into FFXIV.

Quote:

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Originally Posted by ixarix

I was having the same issue. What fixed it for me was changing my PSN password. It forced me to have to sign out, and than sign back in, and I was able to sign into FFXIV.

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It was a sony problem after the patch. It was on their status page, and it has been resolved. It was effecting every online multiplayer game I tried.

Works for me but I don't have PS plus. It might make a diff with ps plus authentication methods with sony servers.

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