Keybinds/skills not working since maint

Ever since the patch maintenance on 3/7 I've been having the same recurring issue. When I hit my keybinds the skill flashes as if it it recognizes me hitting it but the skill itself never goes off or goes on cooldown. This is happening across multiple keybinds and multiple classes and alt characters. Additionally this is happening when I press the keybind on my keyboard as well as manually clicking the skill on the hotbar with my mouse.


I have tried the following troubleshooting steps prior to posting:

1) Tried using the skill from my keyboard with the hotbar keybind, clicking on the hotbar icon with my mouse, and clicking the skill from the in-game action menu (P). The issue persists through all methods.

2) Tried step 1 with my alts on the same server. I was able to replicate the issue with other characters and jobs.

3) Tried on my laptop as well as PC. This issue is happening across different computers.

4) Contacted my ISP and got a new modem. This issue is persistent through a the new modem set up.

5) Tried using a public network/ISP. This issue is happening with my personal ISP (AT&T) as well as an outside/public ISP (WOW).

6) Tried using a VPN. The issue persists through various routing channels.

7) Tried uninstalling FFXIV and reinstalling a fresh copy. This issues is persistent through the fresh installation of FFXIV


Characters affected: Windom Runehart, Dietretch Strumweber
Race/gender: Male Lalafell, Male Viera
World: Primal Ultros
Time of occurence: Most recently 3/12/22 8pm EST but has been happening since 3/7
Name of NPC: Happening in various instanced combat scenarios (The Mothercrystal, The Dead Ends, Asphodelos Third Circle Savage, etc)
Solo or Party: Both solo with Trusts and party
Wired/Wireless: Happening on both Wired and WiFi
Game client: Windows 64bit/DirectX11
Region: East Coast, America


Keyboard information: RK900 Wired Keyboard, Acer Predator Helios 300 series (laptop)
Mouse information: Logitech G600, GE Wireless mouse (laptop)
System Information:


-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

MyDocument C:\Users\Owner\Documents
FINAL FANTASY XIV ONLINE N:\SquareEnix
FINAL FANTASY XIV - A Realm Reborn Language 1 Region 2
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-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

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SYSTEM_GRAPHICS_DAC Integrated RAMDAC
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Not a single reply from Tech Support?

Here is a GIF capture of the issue:

https://imgur.com/a/jHmesJL

Notice that I'm repeatedly hitting Fell Cleave and it is not going off

So I'm literally about to get kicked out of my Savage Static because I'm unable to contribute meaningful dps with this issue...

https://forum.square-enix.com/ffxiv/...nt-Packet-Loss

Apparently this is a known issue in the past. Square Enix never addressed this

https://www.reddit.com/r/ffxiv/comme...nce_reset_427/

This is an issue on Square Enix's side due to their NTT ISP. They need to fix this instead of just staying silent

Looks like this is my chokepoint:

https://ipinfo.io/204.2.229.230

Hey, sucks you're having this issue. Have you tried using a VPN to alleviate the issue?

Absolutely. I think that was my line 6) of "attempted resolutions". No matter what VPN connection points I use they keep routing to the same SquareEnix node

I was having the exact same issue, verbatim, and went so far as reinstalling software and updates. Actually, it turns out I had this option unchecked:

Character Configuration > Control Settings > Target > Automatically face target when using action.

Have that issue and actually it was just face target setting. Thank you Net_Sky2

Good morning fellow adventurers and thank you all for posting in the Final Fantasy XIV Technical Support Forums.

Due to no response from the original poster, this thread will be moved to 'Closed Concerns.' If anyone is still having this problem, please create a new thread and we will assist you in any way we can.

Hope to see you online!